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Added 4 mins ago
Project Manager, Capital Projects
Amica Senior Lifestyles
Toronto, ON
Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the…
Added 4 mins ago
Project Manager, Capital Projects
Amica Senior Lifestyles
Vancouver, BC · Greater Vancouver, British Columbia
Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the…
Added 18 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 18 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 18 mins ago
TT
Product & Sales Operations Coordinator
Threadcount Textile & Design
Toronto, ON
- Full-time
You'll work closely with our Creative Director and cross-functional teams, coordinating projects from planning through execution, ensuring information is accurate, deadlines are met, and…
Added 18 mins ago
NO
DIRECTOR EDITOR
NFB ONF Education
Montreal, QC
- Full-time
Minimum of eight (8) years of relevant experience, ideally in completing projects requiring video editing for advertising and promotional material.
Added 34 mins ago
GC
C++ Gameplay Software Engineer Co-op (FC - Vancouver - Summer 2027 - 8-months - Undergrad)
Game Companies
Vancouver, BC
- Volunteer
We’re looking for a Gameplay Software Engineer Co-op to join our paid world-class paid internship experience. The start date for this opportunity is May 2027 (8-month term). You will report…
Added 34 mins ago
M
Director, Sales
Microsoft
Toronto, ON
- Full-time
…This team is responsible for providing differentiated customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for…
Added 48 mins ago
KE
Director
Kickstart Entertainment
Vancouver, BC
- $124,800 to $135,200 CAD / year
- Full-time
The Director is responsible for leading the creative vision and execution of an animated production from script development through final animatic delivery and into animation production.…
Added 48 mins ago
MC
Director, Total Rewards
Methanex Corporation
Vancouver, BC
- Full-time
…rewards professional to join this high performing team as the Director, Total Rewards. Reporting to the Vice President, Human Resources and serving as a member of the Global Human Resources…
Added 48 mins ago
HH
HR Specialist
Highbridge Human Capital
Bamfield, BC
- $75,000 to $85,000 CAD / year
- Full-time
Required to work in Anacla (Bamfield) Government Office 1 to 2 days per week
Added 48 mins ago
S(
Registered Nurse Care Coordinator
səlilwətaɬ (Tsleil-Waututh Nation)
North Vancouver, BC
- Full-time
$78,577.00 to $108,045.00 Annually based on qualifications and experience.
Added 48 mins ago
DU
Part-Time Academic (CMSD 6390: Voice/Resonance Disorders) - Winter 2027
Dalhousie University
Halifax, NS
- Part-time
…the Professor of Record for this course, and reports to the Director of the…
Added 48 mins ago
UO
Indigenous Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
…experiential learning programs co-operative education, work experience, internships, community service learning, co-curricular records to provide relevant experience linked to student…
Added 48 mins ago
TF
Program Manager
Toronto Foundation for Student Success
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
Must have a valid driver’s license and access to a reliable vehicle for work
Added 48 mins ago
HH
HR Specialist
Highbridge Human Capital
Port Alberni, BC
- $75,000 to $85,000 CAD / year
- Full-time
Required to work in Anacla (Bamfield) Government Office 1 to 2 days per week
Added 49 mins ago
HH
HR Specialist
Highbridge Human Capital
Port Alberni, BC
- $75,000 to $85,000 CAD / year
- Full-time
Required to work in Anacla (Bamfield) Government Office 1 to 2 days per week
Added 49 mins ago
HH
HR Specialist
Highbridge Human Capital
Bamfield, BC
- $75,000 to $85,000 CAD / year
- Full-time
Required to work in Anacla (Bamfield) Government Office 1 to 2 days per week
Added 1 hour ago
WD
Background Painter
Walt Disney Animation Studios
Vancouver, BC
- Full-time
Paint inspiring worlds and environments, responding constructively to the director’s vision and production needs
Added 1 hour ago
F
Senior Account Executive, Merchant Acquisition
Flexiti
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…with real income upside, reporting directly to the Managing Director of Sales & Account…
Added 1 hour ago
A
Director of Human Resources
AeroVect
Remote, Canada
- $180,000 to $230,000 CAD / year
- Full-time
- Remote
AeroVect is seeking a Director of Human Resources to lead the strategy and day-to-day effectiveness of our people function. Reporting to the Chief Operating Officer, you will advise the…
Added 1 hour ago
G
Deputy Quality Manager
GFT
Toronto, ON
- Full-time
Must possess a driver’s license to fulfill the essential functions of the position
Added 1 hour ago
S
Field Sales Representative, East Coast (Part-Time)
Santevia
Canada
- Part-time
Service the retail accounts in Eastern Canada for the Director of Retail, who owns them.
Added 1 hour ago
IH
Health Authority Medical Advisory Committee (HAMAC) Coordinator
Interior Health Authority
BC · British Columbia, Canada
- Full-time
…minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other…
Added 1 hour ago
SP
Director of Growth and Enrollment
Sherpa People Solutions Inc.
Kimberley, BC
- Full-time
We're hiring: Director of Growth & Enrolment at Purcell Collegiate School.

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and contractor coordination. Inspect service quality, resolve client issues, supervise night managers, and maintain accurate client, route, and compliance records.

Requirements

Requires at least two years of outside B2B account management experience and a successful record in client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility for local travel and on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Microsoft Office
CRM Software
Written and Verbal Communication
Maintenance and Repair Troubleshooting

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Complaint Resolution
Client Relationships
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
On-Call Emergencies
Driver's License

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