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GC
Associate Manager, Business Operations
Game Companies
Toronto, ON
- Full-time
At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over…
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SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
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OR
Multi Dwelling Unit Territory Representatives ( Sales and Marketing) - NB
OSL Retail Services
Moncton, NB
- Full-time
At OSL, we hire passionate, driven people to be those sales leaders and who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and…
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PS
Security Guard - VF Corp (North Face)
Paladin Security Group Ltd
Toronto, ON
- $20.5 CAD / hour
- Full-time
Escalating issues and operational concerns to the Supervisor, Client Service Manager, or client contacts as needed.
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PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- Full-time
POSITION TITLE: Operations Manager, Vancouver
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SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 16 mins ago
T
Ship Maintenance Lead
Thales
Halifax, NS
- Full-time
…worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence,…
Added 16 mins ago
BP
General Manager
Boston Pizza
Dauphin, MB
- Full-time
This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team
Added 16 mins ago
CG
Customer Marketing Coordinator
Campari Group
Toronto, ON
- Full-time
Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network in 26 countries, and employs approximately 4,700 people.
Added 16 mins ago
Project Manager, Capital Projects
Amica Senior Lifestyles
Toronto, ON
Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the…
Added 16 mins ago
Project Manager, Capital Projects
Amica Senior Lifestyles
Vancouver, BC · Greater Vancouver, British Columbia
Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the…
Added 30 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 30 mins ago
TC
Overnight Awake Residential Worker, Part-Time
Taproot Community Support Services
Grand Forks, BC
- Part-time
…We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70…
Added 30 mins ago
TC
Overnight Awake Residential Worker, Full-Time
Taproot Community Support Services
Grand Forks, BC
- Full-time
…We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70…
Added 30 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 46 mins ago
A
Branch Manager, Westlock
ATB
Westlock, AB
- Full-time
…thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to…
Added 46 mins ago
M
Director, Sales
Microsoft
Toronto, ON
- Full-time
3+ years direct/formal people management experience.
Added 1 hour ago
PP
Cantonese Speaking Property Administrator - Co-op Housing Community
Precise Properties Inc
Mississauga, ON
- $39,000 to $45,000 CAD / year
- Full-time
Candidate must have strong people, administrative, and organizational skills
Added 1 hour ago
NS
Laundry Combo - Environmental Services
Nova Scotia Health Authority
Sherbrooke, NS
- Internship
Reporting to the Manager, the Laundry Combo is responsible for laundry services such as sorting and cleaning, picking up and delivering carts, folding laundry, etc. The Laundry Combo will…
Added 1 hour ago
C
Security Associate - 1st Shift
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ON · Ontario, Canada
- Full-time
…we're rewriting the playbook. Yes, we're the vending machine people. Yes, we built that on purpose. And yes, we're just getting…
Added 1 hour ago
PE
Payroll Administrator
PTW Energy Services
Calgary, AB
- Full-time
We believe in developing our people. You'll have opportunities for learning, training, and career advancement as you build your experience with PTW.
Added 1 hour ago
TF
Program Manager
Toronto Foundation for Student Success
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
Must have a valid driver’s license and access to a reliable vehicle for work
Added 1 hour ago
Line Leader, Packaging Technical
Sun Pharmaceutical Industries Ltd
Brampton, ON
As part of our mission to Reach People and Touch Lives, we deliver Innovative Medicines, Generics and Consumer Healthcare products that improve the lives of millions of people. With a…
Added 1 hour ago
NE
Content Coordinator, French (Freelancer)
Nelson Education LTD
Remote, Canada
- Temporary
- Remote
Behind this work is a team of passionate, collaborative, and forward-thinking people who care about making a difference in Canadian education. We're always looking for curious, creative…
Added 1 hour ago
NE
Scrum Master (Freelancer)
Nelson Education LTD
Remote, Canada
- Temporary
- Remote
The Scrum Master (SM) is a project manager with experience running projects using the Scrum framework. The SM is responsible for day-to-day leadership and project management of digital…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and contractor coordination. Inspect service quality, resolve client issues, supervise night managers, and maintain accurate client, route, and compliance records.

Requirements

Requires at least two years of outside B2B account management experience and a successful record in client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility for local travel and on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Microsoft Office
CRM Software
Written and Verbal Communication
Maintenance and Repair Troubleshooting

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Complaint Resolution
Client Relationships
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
On-Call Emergencies
Driver's License

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Work requirements

Jobs in Canada