Jobs in Canada

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Added 13 mins ago
CG
Customer Marketing Coordinator
Campari Group
Toronto, ON
- Full-time
Work with the Customer Marketing Manager to deliver collateral in support of annual trade plans.
Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 57 mins ago
TP
Business Development Manager
T&T Power Group
Canada
- Full-time
We are seeking a qualified individual to fill the position of Business Development Manager, Large Power & Projects. As demand for power generation and industrial electrification continues…
Added 1 hour ago
C
Service Manager - The Rec Room Seasons of Tuxedo
Cineplex
Winnipeg, MB · Seasons of Tuxedo TRR
- Full-time
The Service Manager (SM) shall work to ensure policies, procedures and standards are being followed and adhered to in all guest facing and culinary areas within their location.…
Added 2 hours ago
RB
Branch Operations Manager
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
The RBC Dominion Securities Management team located in downtown Edmonton is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership…
Added 2 hours ago
RR
Office Administrator
Remote Robotic
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
…deploy drones, robotic platforms, sensors, payloads, and remote operations technologies for mission-critical applications across defence, public safety, security, industrial,…
Added 2 hours ago
CÉ
Directeur·trice, Ventes et Opérations des magasins-Director, Sales and Store Operations
Corbeil Électroménagers
Laval, QC
- Full-time
The Director, Sales and Store Operations leads the commercial and operational performance of Groupe Amiel/Corbeil’s entire store network and oversees the Construction & Facilities…
Added 2 hours ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc.
Brampton, ON
- Full-time
Build a reliable cross-border service network for emergencies and specialized repairs
Added 2 hours ago
CO
Operational Services Technologist
City of Brantford
Brantford, ON
- Full-time
…persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need…
Added 2 hours ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
SRE, SLIs, SLOs, and error-budget-based operations.
Added 2 hours ago
FA
Commodity Manager – CFM56 Engine Components
FTAI Aviation
Montreal, QC
- Full-time
As Commodity Manager – CFM56 Engine Components, you will play a critical role in shaping and executing FTAI Aviation’s global material strategy for a portfolio of CFM56 engine components…
Added 2 hours ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…
Added 2 hours ago
AI
Human Resources Advisor
Alberta iGaming Corporation (AiGC)
AB · Greater Edmonton Metropolitan Area
- Full-time
Coordinate workplace violence and harassment prevention activities, ergonomics, remote-work safety and emergency preparedness with Operations and Facilities.
Added 2 hours ago
PC
Maintenance Worker, Forest Park Hotel
Pursuit Collection
Jasper, AB · CAN - Forest Park Hotel (Operations)
- Full-time
Must have a valid driver's license and clean driving abstract
Added 3 hours ago
MT
Maintenance Manager
Midland Transport
Dieppe, NB
- Full-time
Midland Transport is currently seeking a Maintenance Manager at our Moncton Garage. The Maintenance Manager - Atlantic is responsible for leading fleet maintenance operations across…
Added 3 hours ago
P
Project Support Services - Suppliers
PTAG
Chalk River, ON
- Contract
Supporting the Facility Supervisor and Facility Manager, in this role you will:
Added 3 hours ago
IP
Operations Manager - East
Indigo Park Canada
Ottawa, ON
- Full-time
We are seeking an experienced and results-oriented Operations Manager to lead our parking operations portfolio and deliver exceptional service for our clients, customers, and teams. This…
Added 3 hours ago
T
Senior Project Manager - Energy & Utilities Infrastructure (Contract)
Tiree
Kingston, ON
- Contract
Senior Project Manager – Energy & Utilities Infrastructure
Added 3 hours ago
P&
Gestionnaire de projets, Réseau des centres moteurs – Project Manager, Engine Center Network
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 3 hours ago
Assistant Manager-Scarborough, ON
StorageMart | MMS
Toronto, ON · Scarborough, ON
Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales.
Added 3 hours ago
Accounting Coordinator
Abilities Centre
Whitby, ON
Reporting to the VP, Finance and Manager, Finance, the Accounting Coordinator will provide day-to-day administrative support to the Operations of the Finance department.
Added 3 hours ago
AR
Restaurant Manager
A&W Restaurants
Prince Rupert, BC
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 3 hours ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 3 hours ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and coordination of contractors and supplies. Inspect service quality, resolve client issues, supervise night managers, maintain account documentation, and support billing and payment collection.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid British Columbia driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Growth
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Maintenance and Repair Troubleshooting
Process Improvement

Benefits

Car Allowance ($300 Per Month)

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Solutions
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control Inspections
Client Satisfaction
Customer Complaints
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Maintenance and Repair
Troubleshooting
Night Management
Invoice Collection
Process Improvement
British Columbia Driver's License

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Work requirements

Jobs in Canada