Jobs in Canada

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Added 1 hour ago
T
Ship Maintenance Lead
Thales
Halifax, NS
- Full-time
…Short Work Period or Docking Work Period. As the Work Package Manager, you will be responsible for managing the integrated schedule and worksite during structured work periods, while…
Added 1 hour ago
AC
Gestionnaire Principal De Programme, Transformation Des Contrôles Internes
Aston Carter
Montreal, QC
- $125 to $150 CAD / hour
- Contract
Rôle hybride basé à Montréal, avec 2 jours par semaine au bureau · Hybrid role based in Montreal, with 2 days per week in office
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Grand Falls, NB
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 2 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Hinton, AB
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 2 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Corner Brook, NL
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 2 hours ago
Line Leader, Packaging Technical
Sun Pharmaceutical Industries Ltd
Brampton, ON
Report issues with equipment, MES, Line Master etc. to Packaging Supervisor/Manager, IT, MES team and Maintenance in a timely manner
Added 2 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Contract
…Credit Team Lead. This role involves supporting the Credit Manager, providing high-level credit work, and assisting with escalations. It emphasizes proactive risk management to assess and…
Added 2 hours ago
ML
Associate, HR Business Partner
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
We use Artificial Intelligence (AI) tools to support parts of our recruitment process. AI does not make hiring decisions; all decisions are made by human reviewers.
Added 2 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Weyburn, SK
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 2 hours ago
IH
Biomedical Engineering Technologist
Interior Health Authority
Vernon, BC
- Full-time
Maintains reports and records on labour, travel and parts used in service and support activities in accordance with department policies.
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Miramichi, NB
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Surrey, BC
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Brampton, ON
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Timmins, ON
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
S
Product Manager
SiftMed
St. John's, NL
- Full-time
SiftMed is hiring a Product Manager to join our product team and report to the VP, Product Management. Our PMs lead projects rather than owning fixed product areas. A single project often…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Grande Prairie, AB
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Sudbury, ON
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Thunder Bay, ON
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Prince George, BC
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
London, ON
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…
Added 3 hours ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
St. Thomas, ON
- Full-time
…issues, and coordinating necessary maintenance or repairs under manager and training technician supervision. Uses heavy…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and coordination of contractors and supplies. Inspect service quality, resolve client issues, supervise night managers, maintain account documentation, and support billing and payment collection.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid British Columbia driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Growth
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Maintenance and Repair Troubleshooting
Process Improvement

Benefits

Car Allowance ($300 Per Month)

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Solutions
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control Inspections
Client Satisfaction
Customer Complaints
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Maintenance and Repair
Troubleshooting
Night Management
Invoice Collection
Process Improvement
British Columbia Driver's License

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Work requirements

Jobs in Canada