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Added 1 min ago
HD
Receiving Associate Part Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Part-time
- On-site
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 10 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 10 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 10 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
HD
Pro Account Sales Associate Full Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Full-time
- On-site
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 1 hour ago
AS
Credit Analyst
AgileGrid Solutions
Canada
- Full-time
Slegg Building Materials is seeking a detail-oriented Credit Analyst to join its Nanaimo team. Reporting to the Credit Manager, you will focus on key customer accounts while supporting the…
Added 1 hour ago
A
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- Full-time
ADP is hiring a Banking Relationship Sales Representative (Small Business Solutions). The territory covered for this role is at most 90 minutes from the ADP Burnaby location.
Added 2 hours ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Oshawa, ON
- Part-time
…trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who…
Added 3 hours ago
Team lead, raw materials
Mircom
Vaughan, ON
…independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire…
Added 3 hours ago
FR
Sevice manager
Falcon Refrigeration
West Kelowna, BC
- Full-time
…the ATRYX Group, Falcon offers access to broader expertise in building controls, energy optimization, and integrated building solutions, while maintaining a strong commitment to…
Added 3 hours ago
S
Accounting Manager
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
Snaplii is a profitable, fast-growing fintech company building the next generation of payments and AI-powered financial solutions across North America.
Added 4 hours ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Oshawa, ON
- Part-time
…trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who…
Added 4 hours ago
MG
Mechanical Design Engineer
Mircom Group of Companies
Vaughan, ON
- $60,000 to $120,000 CAD / year
- Full-time
…independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire…
Added 4 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 5 hours ago
B
Store Manager
BigSteelBox
Langley, BC
- Full-time
At least 3 years of sales management/operations management/human resources experience required
Added 5 hours ago
NB
Banking Advisor
National Bank of Canada
Kamloops, BC
- Full-time
Give advice and offer transaction solutions for Personal Banking clients.
Added 5 hours ago
M
Engineering Recruiter (Contract)
Mecka
Richmond Hill, ON
- $80,000 to $130,000 CAD / year
- Contract
- Hybrid
Mecka AI is building the data infrastructure layer for robotics and embodied AI.
Added 5 hours ago
HD
Associé(e) réception de marchandise (temps partiel)
HOME DEPOT CANADA, INC.
Canada
- Part-time
- On-site
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 5 hours ago
HD
Associé(e) ventes pro (temps partiel)
HOME DEPOT CANADA, INC.
Canada
- Part-time
- On-site
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 5 hours ago
HD
Associé(e) Comptoir Pro, (temps plein)
HOME DEPOT CANADA, INC.
Canada
- Full-time
- On-site
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 5 hours ago
AC
Manager, Assurance and Accounting
ACCA Careers
Montreal, QC
- Full-time
Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and…
Added 5 hours ago
TH
Flooring & Decor Sales Specialist Part -Time - 7062 Clareview
The Home Depot
Canada
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 6 hours ago
S
Accounting Manager
Snaplii
Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
Snaplii is a profitable, fast-growing fintech company building the next generation of payments and AI-powered financial solutions across North America.
Added 6 hours ago
A
Product Specialist
ABB
Montreal, QC
- Full-time
The work model is hybrid with minimum 3 days per week at the office
Added 6 hours ago
DH
Corporate Showroom & Events Coordinator
Divine Hardwood Flooring Ltd.
Calgary, AB
- Full-time
This person leads through coaching and clear direction, follows through without being asked, and brings energy and a solutions-first attitude when plans change. They embody Divine's core…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 13, 2027
Posting language: English
Posted: Nov 14, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships by retaining accounts, expanding services, negotiating agreements, and coordinating contractors and supplies. Inspect service quality, resolve client issues, supervise Night Managers, and maintain accurate client, route, and compliance records.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facilities or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM systems, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales
Relationship Building
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Complaint Resolution
Planning And Organization
Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Client Satisfaction
Customer Complaints
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Route Sheets
Facilities Systems
Maintenance And Repair
Troubleshooting
Supply Procurement
Process Improvement
Night Management
On-Call Emergencies

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Work requirements

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