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Added 1 min ago
HD
Receiving Associate Part Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Part-time
- On-site
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 1 min ago
S
Stage Experience Lead - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 1 min ago
S
Services Lead, Stores - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Added 11 mins ago
H
Senior Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology company serving restaurants and local businesses, seeking a Senior Manager, Lifecycle Marketing to build, run and optimise the programmes that drive customer…
Added 11 mins ago
H
Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology and logistics company seeking a Marketing Manager for its consumer business. Sitting at the intersection of growth, brand and operations, you will own the…
Added 11 mins ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will…
Added 11 mins ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 11 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 11 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 11 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 32 mins ago
MUIR - Loading Bay Attendant
Muir Hotel
Halifax, NS
Reporting to the Property Manager, the role will assist with all deliveries made to the Queen’s Marque district. Flexibility in working a variety of days, evenings, holidays and weekend…
Added 32 mins ago
S
Services Lead, Stores - Full Time
sephora.com
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Added 40 mins ago
G&
Executive Assistant
Groom & Associés / Associates
Montreal, QC
- Full-time
7+ years of experience as an Executive Assistant, Senior Administrative Assistant, Office Manager, or similar role supporting senior executives.
Added 55 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 1 hour ago
HD
Pro Account Sales Associate Full Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Full-time
- On-site
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 1 hour ago
HD
Sales Associate Part Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Part-time
- On-site
Added 1 hour ago
GC
Senior Community Manager
Game Companies
Vancouver, BC
- Full-time
Reporting to the Lead Community Manager, the Senior Community Manager will be one of the voices and faces of our flagship game Marvel Contest of Champions. They will be responsible for…
Added 1 hour ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Must have access to a reliable vehicle and the ability to travel within the community as required · Must be available to work 12 hours day shifts from Monday to Sunday
Added 1 hour ago
AS
Credit Analyst
AgileGrid Solutions
Canada
- Full-time
Slegg Building Materials is seeking a detail-oriented Credit Analyst to join its Nanaimo team. Reporting to the Credit Manager, you will focus on key customer accounts while supporting the…
Added 1 hour ago
CH
Administrator, Information Systems
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
Added 1 hour ago
BP
Assistant Kitchen Manager
Boston Pizza
Ottawa, ON
- Full-time
Assistant Kitchen Manager (AKM)MUST BE AVAILABLE EVENINGS AND WEEKENDS
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Edson, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
A
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- Full-time
Promotion progression- This role is designed with a built-in progression. You come in as a District Manager, but we don’t expect you to perform at full quota immediately.
Added 2 hours ago
BM
Supervisor, Food & Beverage - WINTER- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Orders inventory required, adhering to the par levels provided by the Manager/Assistant Manager.
Added 2 hours ago
WB
Year-Round Assistant Store Manager: Can-Ski Hilton & Showcase Snowboards
Whistler Blackcomb
Whistler, BC
- Full-time
Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 13, 2027
Posting language: English
Posted: Nov 14, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships by retaining accounts, expanding services, negotiating agreements, and coordinating contractors and supplies. Inspect service quality, resolve client issues, supervise Night Managers, and maintain accurate client, route, and compliance records.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facilities or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM systems, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales
Relationship Building
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Complaint Resolution
Planning And Organization
Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Client Satisfaction
Customer Complaints
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Route Sheets
Facilities Systems
Maintenance And Repair
Troubleshooting
Supply Procurement
Process Improvement
Night Management
On-Call Emergencies

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