Jobs in Canada

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Added 11 mins ago
AW
Winery Cellar Hand , Jackson-Triggs Okanagan Estate Winery
Arterra Wines Canada
Oliver, BC
- Part-time
Our winery is a full-service operation from harvest through to final distribution; operating year-round and producing some of the industry’s most awarded wines. Our organization emphasizes…
Added 11 mins ago
GC
Customer Support Agent with English and Chinese
Game Companies
Montreal, QC
- Full-time
At least 1 year of working experience in customer service, player support, or contact center.
Added 11 mins ago
AA
Experienced Air Traffic Controller - International Applicants
Airservices Australia
Canada
- Full-time
…closely with our customers and the community, as we adapt our service offerings to cater to these new and diverse aviation participants, ensuring we continue to keep our skies safe while…
Added 11 mins ago
SS
Full-Time Security Guard - Wetaskiwin
Securiguard Services Ltd.
Wetaskiwin, AB
- Full-time
Ability to work day shifts
Added 11 mins ago
SI
Sales Associate
Staples Inc.
Nanaimo, BC
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 18 mins ago
T
Tooling Engineering (Automotive)
Tiercon
Windsor, ON
- Full-time
Attend Customer Meetings to ensure parts designed for feasible tooling conditions.
Added 18 mins ago
T
Quality Technician
Tiercon
Hamilton, ON
- $24.5 to $29.5 CAD / hour
- Full-time
Able to rotate work rotating shifts (Days/Afternoons: 7am-4pm/4pm-1am)
Added 18 mins ago
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Quality Engineering
Tiercon
Hamilton, ON
- Full-time
…and program management to ensure products and processes meet customer, quality, and regulatory requirements. The Quality Engineer will play an active role in APQP, PPAP, process capability,…
Added 18 mins ago
T
Process Technician/Production Supervisor
Tiercon
Oshawa, ON
- $32.5 to $34.5 CAD / hour
- Full-time
Fine-tune process settings to achieve optimal cycle times while meeting customer quality requirements.
Added 18 mins ago
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Program Manager Automotive Tier 1 and 2
Tiercon
Hamilton, ON
- Full-time
Must have and maintain a valid passport and be able to travel to US and internationally
Added 18 mins ago
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Product Designer
Tiercon
Hamilton, ON
- Full-time
…requires the key ability to apply the design needs of Tiercon, the customer, suppliers, and the appropriate regulating bodies to all job…
Added 18 mins ago
PW
School Bus Driver
Pacific Western Transportation
Fort Nelson, BC
- $28.28 CAD / hour
- Part-time
Added 18 mins ago
Food Counter Attendant
Pizza Pizza
Fort Saskatchewan, AB
…enthusiastic individuals with strong communication skills - customer service focused people who enjoy working in a fast paced environment, while being part of a dedicated team that serves…
Added 18 mins ago
PC
Temporary Sales Associate - Part-Time
PVH CANADA, INC
Brampton, ON
- Part-time
…for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and upholding the standards of our…
Added 18 mins ago
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Shift Supervisor
Wendy's
Fergus, ON
- $19.2 CAD / hour
- Full-time
You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
Added 18 mins ago
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Crew Member
Wendy's
Fergus, ON
- $17.95 CAD / hour
- Full-time
- Part-time
As a Crew Member at Wendy's, you will exceed the expectations of your guests by providing excellent customer service, making and serving great-tasting products in a friendly and courteous…
Added 18 mins ago
W
Breakfast Crew Member
Wendy's
Fergus, ON
- $17.95 CAD / hour
- Full-time
- Part-time
Providing excellent guest experience through the delivery of exceptional products and service
Added 18 mins ago
W
Shift Supervisor
Wendy's
Guelph, ON
- $19.2 CAD / hour
- Full-time
You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
Added 18 mins ago
W
Crew Member
Wendy's
Guelph, ON
- $17.6 CAD / hour
- Full-time
- Part-time
As a Crew Member at Wendy's, you will exceed the expectations of your guests by providing excellent customer service, making and serving great-tasting products in a friendly and courteous…
Added 18 mins ago
W
Shift Supervisor
Wendy's
Cambridge, ON
- $19.2 CAD / hour
- Full-time
You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
Added 18 mins ago
W
Crew Member
Wendy's
Cambridge, ON
- $17.95 CAD / hour
- Full-time
- Part-time
As a Crew Member at Wendy's, you will exceed the expectations of your guests by providing excellent customer service, making and serving great-tasting products in a friendly and courteous…
Added 18 mins ago
W
Shift Supervisor
Wendy's
Guelph, ON
- $19.2 CAD / hour
- Full-time
You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
Added 18 mins ago
W
Crew Member
Wendy's
Guelph, ON
- $17.95 CAD / hour
- Full-time
- Part-time
12 hour shift
Added 18 mins ago
W
Shift Supervisor
Wendy's
Cambridge, ON
- $19.2 CAD / hour
- Full-time
You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
Added 18 mins ago
W
General Manager
Wendy's
Cambridge, ON
- Full-time
Recommends corrective action related to customer service issues or poor performance of crew or subordinate managers.

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 14, 2027
Posting language: English
Posted: Nov 15, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, contract negotiations, and coordination of service schedules and contractors. Inspect service quality, resolve client issues, supervise Night Managers, maintain client records, and support billing and payment collection.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; facilities or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facilities Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Microsoft Office
CRM Database Management
Written and Verbal Communication
Maintenance and Repair Troubleshooting

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Solutions
Facilities Services
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Night Managers
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
Client Invoicing
Contractor Payments
BC Driver's License

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Work requirements

Jobs in Canada