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Added 11 mins ago
GC
Program Manager Intern, Games for All (Master's Level) - Winter 2026
Game Companies
Vancouver, BC
- Internship
You will work a hybrid work model defined as three days in office, and will report to the Director of Games for All
Added 11 mins ago
FH
Coordinator, Nursing Support Services - Langley
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $49.2 to $67.08 CAD / hour
- Part-time
…professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive…
Added 19 mins ago
TT
Associate Vice President, Compliance, TD Securities Trade Surveillance (Canada)
The Toronto-Dominion Bank (Canada)
Toronto, ON
- Full-time
- On-site
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 19 mins ago
SP
Senior Audit Associate
SB Partners LLP
Burlington, ON
- $80,000 to $95,000 CAD / year
- Full-time
- Hybrid
…mentoring, coaching, and training of team members, fostering their growth and contributing to the success of the…
Added 19 mins ago
SP
Manager, Audit & Assurance
SB Partners LLP
Burlington, ON
- $95,000 to $120,000 CAD / year
- Full-time
- Hybrid
The A&A group at SB Partners LLP is expanding. We are seeking a motivated, collaborative and relationship-focused Manager, Audit & Assurance to join our team.
Added 19 mins ago
TH
Shift Supervisor
Tim Hortons
Milton, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 19 mins ago
TH
Shift Supervisor
Tim Hortons
Brantford, ON
- $18.85 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 19 mins ago
TH
Shift Supervisor
Tim Hortons
Hornby, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 19 mins ago
TH
Shift Supervisor
Tim Hortons
Brampton, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 19 mins ago
TH
Shift Supervisor
Tim Hortons
Hornby, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 19 mins ago
TH
Shift Supervisor
Tim Hortons
Vaughan, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 19 mins ago
TH
Shift Supervisor
Tim Hortons
Hamilton, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 27 mins ago
VE
Talent Acquisition Specialist
Victor Energy
Nisku, AB
- Full-time
Reporting to the Employee Engagement Manager, the Talent Acquisition Specialist leads full-cycle recruitment across the organization. This intermediate to senior individual contributor…
Added 41 mins ago
OT
Principal Portfolio & Offer Manager, Professional Services
Open Text Corporation
Richmond Hill, ON · Waterloo, ON
- Other
As a Principal Portfolio & Offer Manager, Professional Services, you will turn proven consulting expertise and successful customer engagements into repeatable, scalable service offerings.…
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Hamilton, ON
- $18.85 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Burlington, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Burlington, ON
- $18.85 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Burlington, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Burlington, ON
- $19.2 CAD / hour
- Full-time
12 hour shift
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Oakville, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Oakville, ON
- $18.85 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Oakville, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Added 48 mins ago
TH
Shift Supervisor
Tim Hortons
Oakville, ON
- $19.2 CAD / hour
- Full-time
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 14, 2027
Posting language: English
Posted: Nov 15, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage and grow assigned B2B client accounts by developing service strategies, negotiating additional services, and maintaining strong relationships with clients and contractors. Oversee contractor performance, site inspections, service quality, client issues, schedules, supplies, documentation, and coordination with operations and accounting teams.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facilities or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facilities Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Microsoft Office
CRM Database Management
Maintenance and Repair Troubleshooting
Written and Verbal Communication

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facilities Services
Building Maintenance
Facility Management
Contract Negotiation
Contractor Management
Service Strategy
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Service Compliance
Maintenance and Repair
Troubleshooting
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Supply Procurement
Invoice Collection
Night Management
Sales
Scheduling

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Work requirements

Jobs in Canada