Find work in Canada.

553,841 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
AC
Senior Analyst Enterprise Performance
Alimentation Couche-Tard
Laval, QC
- Internship
…performance management processes. You will assist in consolidating data, preparing variance analysis, and supporting the development of executive performance…
Added 2 hours ago
A
Représentant(e) des ventes en relations bancaires, Marché intermédiaire/Banking Relationship Sales Representative, Mid-Market
ADP
Montreal, QC
- Full-time
Added 2 hours ago
V
Senior Manager, FP&A
Vaco
Markham, ON
- $140,000 to $155,000 CAD / year
- Full-time
Ability to translate complex financial information into clear business insights and recommendations
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 3 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Drive measurable improvements in safety performance, leveraging data, trends, leading and lagging indicators, risk assessments, and organizational insights to identify priorities and…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Present clear financial results and business insights to senior leadership
Added 3 hours ago
TI
Semantic Modeler
TS Imagine
Montreal, QC
- Full-time
Storytellers: You're comfortable presenting complex data and AI-driven insights in a way that engages and excites stakeholders.
Added 4 hours ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
…role. You will bring a deep understanding of customers, product data and business constraints to the area you own, working with your team to discover solutions that deliver measurable…
Added 5 hours ago
W
Global Category Manager, IT & Finance
WIDIA
Belleville, ON
- Full-time
…optimization across global operations. Delivers measurable business value through savings, service improvements, supplier innovation, compliance, working capital improvements, and business…
Added 5 hours ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
Data and AI Technology (DAT) Engineering enables BMO’s digital-first strategy and supports its risk, regulatory, and compliance needs. The team develops data and AI products that deliver…
Added 5 hours ago
VC
Quality Improvement Leader, Medical Quality Leadership & Practice
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
Support meaningful use of data in quality-related initiatives. Assist with metrics selection, data analysis and visualization to drive insights and support decision-making.
Added 6 hours ago
CC
Senior Data Scientist
Computer Consultants International, Inc.
Toronto, ON
- Contract
CCI is hiring a Software Data Analytics Specialist/Scientist to Lead the end-to-end development and delivery of ministry-specific Business Intelligence and analytics solutions,…
Added 7 hours ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 8 hours ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 9 hours ago
OA
Field Marketing Manager-Acheson, AB
Oldcastle APG
Acheson, AB
- Other
Locally promotes national partner programs to highlight the value of doing business with our brands. Schedules customer meetings in tandem with the local sales team to gather customer…
Added 10 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Present clear financial results and business insights to senior leadership
Added 12 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Drive measurable improvements in safety performance, leveraging data, trends, leading and lagging indicators, risk assessments, and organizational insights to identify priorities and…
Added 13 hours ago
Technical Product Manager - Geomembrane and Specialty market
Intertape Polymer Group (IPG)
Truro, NS · NS
Data driven decision making with ability to translate analysis into business insights.
Added 15 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 15 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Present clear financial results and business insights to senior leadership
Added 16 hours ago
Associate Manager, Growth Operations
DoorDash Canada
Toronto, ON
…people with the local businesses they care about – helping grow business and the communities that support those…
Added 16 hours ago
JI
Senior Product Manager
Jumbo Interactive
Calgary, AB
- Full-time
…customer needs, through defining product strategy, building business cases, developing pricing and positioning, managing delivery, launching products, and measuring…
Added 17 hours ago
IL
Sales Manager
Innovations LUNVIXOR Inc.
Montreal, QC
- Full-time
…developing and executing sales strategies, identifying new business opportunities, managing key client relationships, and ensuring a consistent pipeline of qualified prospects. The role…
Added 20 hours ago
GD
HR Analytics & Compensation Analyst
General Dynamics Land Systems–Canada
London, ON
- Full-time
…analytics and AI tools to improve the quality and speed of HR insights. Your work will turn market and internal workforce data into clear, actionable information for HR and leaders across…
Added 21 hours ago
A&
Manager - Transaction Advisory Canada - Performance Improvement
Alvarez & Marsal
Toronto, ON
- Full-time
Translate complex data into actionable insights that uncover performance gaps and improvement opportunities.

Citylitics

Account Director

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of B2B Account Management or Sales experience in a SaaS, data, technology, or recurring-revenue business.
Posting language: English
Posted: Oct 21, 2026

Original job description

Citylitics delivers predictive intelligence on where, how, and why infrastructure investments will occur across North America.

Infrastructure includes the foundational systems that shape our quality of life: water, transportation, transit, roads and highways, broadband, and power. It represents a multi-trillion-dollar market and a 20+ year megatrend in North America.

Citylitics transforms millions of documents across more than 40,000 cities, utilities, and public agencies into real-time market signals and high-value sales intelligence. Leading infrastructure vendors, engineering firms, and construction companies use the platform to identify and pre-position for major infrastructure opportunities earlier, helping them build relationships, shape project priorities, and influence scope before projects move to formal procurement.

Citylitics combines a network of AI agents, fine-tuned models, a proprietary infrastructure signals graph, and daily human-in-the-loop quality assurance workflows to deliver highly nuanced and reliable sales intelligence. The platform integrates seamlessly with CRMs, ERPs, and data lakes, embedding actionable insights directly into sales workflows so teams can prioritize the right pursuits and build stronger pipelines.

Our mission is to improve how infrastructure investments get made so critical needs can be addressed earlier and communities benefit from stronger, more resilient infrastructure.

Join Citylitics to work in a meaningful industry that will matter for decades to come while helping grow a company at the forefront of applied AI. We operate with a Results-Driven Mentality and a commitment to Raise The Bar, in a collaborative environment where Teamwork Makes the Dream Work as we tackle big challenges and celebrate wins together.

Who Are We Looking For?

Citylitics is hiring a proactive, analytical, and commercially driven Account Director reporting to the Director of Account Management.

The Account Director will own the commercial strategy and performance of an assigned customer portfolio, with direct accountability for achieving gross revenue retention and net revenue retention targets. This includes closing renewals and upsells while identifying and enabling cross-sell opportunities.

This role will build trusted relationships with customer executives and business leaders, develop a deep understanding of their strategic priorities, and advise them on how to apply Citylitics to drive pipeline growth, expand market coverage, increase sales productivity, and improve commercial performance.

The Account Director will establish the strategy for each account and own developing and expanding executive and key stakeholder relationships. The Customer Enablement team will execute the onboarding, training, workflow integration, and adoption activities required to support that strategy.

The ideal candidate has a strong background in Account Management or Sales and a demonstrated record of advising customers, retaining recurring-revenue accounts, and closing renewals and expansions.

Vacancy Status: This position is for an existing and active vacancy that Citylitics is currently seeking to fill.

What Will You Accomplish?

Account Strategy and Commercial Ownership

Own renewal rate, GRR, NRR, and expansion ARR across an assigned customer portfolio.
Build account plans that define customer goals, renewal strategies, growth opportunities, key relationships, and adoption priorities.
Understand each customer’s budgets, priorities, planning cycles, and decision-making processes.
Identify risks early and develop plans to protect and grow each account.

Executive Engagement and Customer Advisory

Build, strengthen, and expand trusted relationships with customer executives, business leaders, and key stakeholders.
Advise customers on how to use Citylitics to grow their sales pipeline, expand market coverage, improve sales efficiency, and expand gross margins.
Develop executive and key stakeholder champions who advocate for Citylitics within their organizations.
Lead account reviews, renewal discussions, and commercial negotiations.

Renewals and Account Growth

Own and close renewals and upsells while enabling cross-sell opportunities.
Identify opportunities to expand Citylitics across additional business units and platform use cases.
Maintain an accurate renewal and expansion pipeline and forecast.

Cross-Functional Execution

Set the account strategy and customer outcomes that guide adoption and enablement.
Partner with Customer Enablement to ensure customers achieve the adoption and value required for renewal and growth.
Coordinate internal teams to address customer needs, manage risks, and advance account opportunities.
Maintain accurate account, relationship, renewal, expansion, and forecast information in the CRM.
Other duties as assigned.

Experience and Commercial Track Record:

5+ years of B2B Account Management or Sales experience in a SaaS, data, technology, or recurring-revenue business.
Demonstrated success managing a material book of business and consistently achieving gross revenue retention, net revenue retention, renewal, and expansion targets.
Proven experience leading complex renewals and commercial negotiations involving multiple decision-makers, procurement teams, and executive sponsors.
Track record of identifying and closing expansion opportunities within existing accounts while consistently meeting or exceeding GRR and NRR targets.
Experience building strategic account plans and coordinating internal teams to execute against them.
Strong understanding of SaaS revenue metrics, including ARR, GRR, NRR, churn, contraction, expansion, renewal forecasting, and account health.

Executive and Strategic Account Management:

Proven ability to build credibility and productive relationships with senior executives and business leaders.
Strong executive communication, presentation, negotiation, and commercial storytelling skills.
Ability to connect Citylitics’ capabilities to customers’ growth strategies, sales growth objectives, and market expansion plans.
Ability to develop executive champions and navigate complex customer organizations.
Strong business judgment and the ability to prioritize accounts, risks, and opportunities based on commercial impact.
Experience leading executive business reviews, strategic planning sessions, renewal discussions, and value conversations.

Operational and Analytical Capabilities:

Strong CRM discipline and experience managing account plans, renewals, expansion opportunities, forecasts, and commercial activity within a CRM.
Ability to produce accurate forecasts and communicate changes in account risk, renewal probability, and expansion potential.
Strong analytical, problem-solving, and decision-making skills.
Highly organized, with strong attention to detail, prioritization, planning, and follow-through.
Ability to lead cross-functional account initiatives without direct authority over the teams responsible for execution.
Sufficient technical fluency to understand Citylitics’ platform, articulate its commercial value, and participate credibly in customer discussions.
Comfortable operating in a fast-growing company where roles require initiative, accountability, resourcefulness, and disciplined execution.

Professional Attributes

Commercially Driven: Maintains a strong focus on retention, expansion, and achieving measurable customer value.
Strategic and Proactive: Anticipates customer needs, account risks, and growth opportunities and acts before they become urgent.
Highly Organized: Manages multiple accounts, stakeholders, renewals, and expansion opportunities without losing momentum.
Trusted Advisor: Builds credibility with customer executives and connects Citylitics to their strategic and commercial priorities.
Clear and Persuasive Communicator: Navigates challenging conversations, influences decisions, and communicates value in clear commercial terms.
Accountable and Results-Oriented: Takes ownership of commitments, follows through, and delivers against retention and growth targets.

Why Citylitics?

Competitive compensation package featuring an On-Target Earnings (OTE) potential of $135,000 – $180,000+
This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure
You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition.
We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto.
There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company.
We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation.
We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way.

Citylitics is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!

Apply About employer

More about this job

Responsibilities

The Account Director will own the commercial strategy and performance of an assigned customer portfolio, focusing on achieving gross and net revenue retention targets. They will build trusted relationships with customer executives to advise on platform application, drive pipeline growth, and manage renewals and expansions.

Requirements

Candidates must have 5+ years of B2B Account Management or Sales experience in a SaaS or recurring-revenue business. A proven track record of managing complex renewals, achieving retention targets, and building strategic account plans is required.

Skills

Account management
Sales
SaaS
Renewal management
Revenue retention
Strategic planning
Executive communication
Negotiation
CRM
Data analysis
Forecasting
Commercial strategy
Relationship building
Problem solving
Technical fluency

Benefits

Generative AI tools access
Data universe access

Visa sponsorship

Not detected in the job text

Keywords

Account Director
SaaS
Predictive intelligence
Infrastructure
B2B
Account Management
Sales
Renewal
Upsell
Cross-sell
GRR
NRR
ARR
CRM
ERP
Data lakes
AI agents
Market intelligence
Strategic planning
Executive engagement
Forecasting
Commercial strategy
Pipeline growth
Negotiation
Customer enablement
Generative AI
Data science
Retention
Expansion
Business development

Report this job