Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 6 mins ago
R
Account Manager
Rove
London, ON
- $70,000 to $80,000 CAD / year
- Full-time
Rove is seeking a vibrant, hungry, enthusiastic, and self-motivated individual to join our team as an Account Manager, based in London, Ontario. This is a full-time role, typically…
Added 6 mins ago
L
Financial Service Representative - LendDirect Office 1508
LendDirect
Oshawa, ON
- Full-time
…provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge,…
Added 6 mins ago
FS
Business Development Specialist
Fresh Start Foods Canada Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Mobility: Must hold a valid Class G Driver’s License and have a reliable vehicle for travel within the territory
Added 6 mins ago
R
Account Manager
Rove
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
Rove is seeking a vibrant, hungry, enthusiastic, and self-motivated individual to join our team as an Account Manager, based in Toronto, Ontario. This is a full-time role, typically…
Added 6 mins ago
S
Senior Product Manager
Sectigo
Ottawa, ON
- Full-time
The Senior Product Manager owns the roadmap and technical product strategy for Sectigo Orchestration Gateway and Integration products. This individual bridges customers, business…
Added 6 mins ago
EC
Counter/Inside Sales Person
EMCO Corporation
Regina, SK
- Full-time
We are currently building our team, and are looking for a full-time Counter Sales Associate.
Added 6 mins ago
DS
Senior Sales Manager
Distribution stox
Vaughan, ON
- Full-time
Reporting directly to the Vice President, Sales Ontario & National Major Accounts, the Senior Sales Manager leads a team of approximately 4–6 Territory Managers across the region, helping…
Added 6 mins ago
TH
Contractor Sales Full Time - MILTON
The Home Depot
Milton, ON
- Full-time
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 6 mins ago
R
Assistant Branch Manager
RBC
Port Coquitlam, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 6 mins ago
R
Assistant Branch Manager
RBC
Brantford, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 6 mins ago
SL
Associate, Institutional Sales & Client Support
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Vancouver, BC · Sun Life Toronto One York
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 20 mins ago
C
Senior Corporate Account Executive - Vancouver
ClassPass
Canada
- Full-time
…and easy-to-use wellness solution. As part of the Corporate Sales team, you’ll help grow this channel by developing new business opportunities and guiding prospective clients through the…
Added 20 mins ago
S
Clerk IV Accounts Payable
Sanya’k̓ula
Burnaby, BC
- Full-time
…prepaid expense requests for accuracy, determining Harmonized Sales Tax (HST) payable and applying the appropriate rebates. The Clerk IV keeps vendor accounts up-to-date by following up on…
Added 20 mins ago
SR
Senior Environmental Leader
Skyline Recruitment Ltd
Vancouver, BC
- $160,000 to $220,000 CAD / year
- Full-time
You may currently hold a position such as Environmental Manager, Practice Leader, Department Head, Principal Consultant, Regional Manager or Director.
Added 21 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Toronto, ON
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 21 mins ago
EC
Counter/Inside Sales Person
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Regina, SK
- $40,000 to $50,000 CAD / year
- Full-time
We are currently building our team, and are looking for a full-time Counter Sales Associate.
Added 21 mins ago
SQ
Associate, Institutional Sales & Client Support
Sunlife Québec
Montreal, QC
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 21 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Vancouver, BC
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 21 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 21 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 21 mins ago
WC
Outside Sales Representative (Winnipeg, MB)
Wolseley Canada Inc.
Winnipeg, MB
- Full-time
Advises the Waterworks sales manager of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer…
Added 21 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Waterloo, ON
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 21 mins ago
CC
Distribution Supervisor
Coca-Cola Canada Bottling Limited
Winnipeg, MB
- Full-time
Shift/Hours – Tuesday to Saturday, Day Shift (Flexibility Required)
Added 21 mins ago
B
Manager, Talent Acquisition
BCAA
*Head Office
- Full-time
As the Talent Acquisition Manager, you will play a key role in attracting, engaging, and welcoming talent to BCAA. Reporting to the Vice President, People & Culture, you will lead a…
Added 21 mins ago
AE
Field Sales Manager
Arrow Electronics
Mississauga, ON · CA-ON-Mississauga (Superior Blvd)
- Full-time
…leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228…

Citylitics

Implementation Specialist

Remote, Canada

Remote

$75,000 to $80,000 CAD / year · Full-time

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Pay: $75,000 to $80,000 CAD / year
Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 13, 2026

Original job description

Citylitics delivers predictive intelligence on where, how, and why infrastructure investments will occur across North America.

Infrastructure includes the foundational systems that shape our quality of life: water, transportation, transit, roads and highways, broadband, and power. It represents a multi-trillion-dollar market and a 20+ year megatrend in North America.

Citylitics transforms millions of documents across more than 40,000 cities, utilities, and public agencies into real-time market signals and high-value sales intelligence. Leading infrastructure vendors, engineering firms, and construction companies use the platform to identify and pre-position for major infrastructure opportunities earlier, helping them build relationships, shape project priorities, and influence scope before projects move to formal procurement.

Citylitics combines a network of AI agents, fine-tuned models, a proprietary infrastructure signals graph, and daily human-in-the-loop quality assurance workflows to deliver highly nuanced and reliable sales intelligence. The platform integrates seamlessly with CRMs, ERPs, and data lakes, embedding actionable insights directly into sales workflows so teams can prioritize the right pursuits and build stronger pipelines.

Our mission is to improve how infrastructure investments get made so critical needs can be addressed earlier and communities benefit from stronger, more resilient infrastructure.

Join Citylitics to work in a meaningful industry that will matter for decades to come while helping grow a company at the forefront of applied AI. We operate with a Results-Driven Mentality and a commitment to Raise The Bar, in a collaborative environment where Teamwork Makes the Dream Work as we tackle big challenges and celebrate wins together.

Who Are We Looking For?

Citylitics is seeking an Implementation Specialist to guide customers through configuration, kickoff, onboarding, workflow integration, and sustained platform adoption. Reporting to the Senior Manager of Customer Enablement, you will own implementation, adoption, and account health across a portfolio that includes some of our most complex customers, and be the escalation point when implementations get difficult.

You will be accountable for measurable time-to-value. You will translate customers’ business needs into platform configurations, CRM integrations, user workflows and enablement plans, then help users build Citylitics into how they prospect and plan. You will also support the sales process by configuring trials and advising Account Executives on the data most likely to show early value.

You are a seasoned, technically strong implementation lead who works independently. You run several implementations at once, lead technical conversations with customers’ sales leaders and IT teams, and are trusted to make judgement calls on scope, priorities and risk.

Vacancy Status: This position is for an existing and active vacancy that Citylitics is currently seeking to fill.

What Will You Accomplish?

Implementation and Time-To-Value

Own customer implementations from sales handoff through configuration, onboarding, workflow integration, activation, and sustained usage.
Translate customer goals and workflows into clear implementation plans aligned with the Account Manager’s account strategy.
Deliver within time-to-value targets by managing dependencies, resolving blockers, and keeping stakeholders on schedule.
Identify and address risks before they affect timelines or outcomes.

Account Leadership and Growth

Own complex and at-risk accounts, including those going through change management, and manage resolution for critical implementation challenges.
Partner with Account Managers on renewal and expansion strategy, using adoption data and Customer Wins to build the case.
Drive customers to their first and repeat Customer Wins, and capture them for the team.

Platform Configuration and CRM Integration

Own account configuration: search plans, data feeds, user access, auto-assignment and territory or regional setups.
Lead CRM integrations end to end: scope requirements, map fields with the customer, test, and resolve issues with their IT team or CRM partner.
Turn nuanced customer requirements into configurations that surface the most relevant insights for each user.
Scope custom requests, assess feasibility with Data and Product, and set clear expectations with customers.

Adoption and User Enablement

Own user activation, weekly active usage and workflow integration targets across assigned accounts.
Lead kickoffs, onboarding sessions, data workshops, trainings, user 1:1s, and adoption reviews.
Help customers embed Citylitics into prospecting, account and territory planning, pipeline generation and pipeline reviews.
Use engagement data to spot adoption barriers and deliver targeted training, outreach, and workflow support.

User Support and Data Trust

Respond confidently to challenging questions, often in real time on customer calls.
Build trust by clearly explaining Citylitics’ data sources, coverage, methodology, and appropriate use.
Investigate data concerns with our Data Operations team and close the loop with customers.
Monitor live chat and respond promptly to users in assigned accounts.

Sales and Trial Support

Partner with Account Executives to understand prospects’ priorities, workflows, and use cases.
Configure trials that demonstrate the capabilities and data feeds most relevant to each prospect.
Advise on trial success criteria and capture learnings for smooth handoff into implementation.

Operational Excellence

Keep accurate implementation records and report on milestones, risks, time-to-value, activation and usage.
Help shape the customer journey, onboarding package, and implementation playbooks, and turn customer feedback into clear product input.
Help train and mentor Implementation Associates as the team grows.

Other Duties as assigned

Experience

- 3+ years in implementation, onboarding, customer enablement, professional services, customer success or a related customer-facing role.
- Experience leading complex B2B SaaS implementations with multiple stakeholders.
- Proven record of moving customers from implementation to sustained product adoption.
- Experience working with sales leaders or other commercial stakeholders is strongly preferred.

Technical and project skills

- Strong technical aptitude; comfortable configuring complex software and learning new tools quickly.
- Working knowledge of CRM systems (e.g. Salesforce, HubSpot, Dynamics) and how leads, opportunities, and custom fields fit together.
- Strong project management: plans, milestones, dependencies, risks, and stakeholder responsibilities across multiple engagements.
- Comfortable holding customers accountable for agreed actions and timelines.
- Experience with Jira, SQL, BI tools or AI-assisted workflows is an asset.

Customer enablement

- Excellent facilitation, presentation and training skills, including with cautious or skeptical users.
- Ability to diagnose barriers and design targeted interventions.
- Experience creating customer-facing guides or workflow documentation is an asset.
- Familiarity with public infrastructure, engineering (AEC), water, or municipal markets is an asset.

Professional attributes

- Execution-oriented: keeps urgency and follows through on commitments.
- Highly organized: manages many customers and deliverables without losing visibility.
- Credible communicator: clear and calm under pressure.
- Proactive and data-driven: uses data to spot risks early and prioritize.
- Independent: makes sound calls on scope, priorities, and risk, without close oversight.

Why Citylitics?

This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure
You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition.
We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto.
There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company.
We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation.
We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way.

Citylitics is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Implementation Specialist will guide customers through configuration, onboarding, and workflow integration to ensure sustained platform adoption and measurable time-to-value. They will also manage complex accounts, lead technical integrations with CRM systems, and provide ongoing support to drive user activation.

Requirements

Candidates must have 3+ years of experience in implementation, customer enablement, or professional services, specifically within a B2B SaaS environment. Strong technical aptitude, project management skills, and the ability to lead complex implementations with multiple stakeholders are required.

Skills

Implementation
Customer Onboarding
SaaS
CRM Integration
Project Management
Customer Enablement
Technical Aptitude
Data Analysis
Workflow Integration
Stakeholder Management
Sales Support
Training
Problem Solving
Account Management
Software Configuration
Communication

Visa sponsorship

Not detected in the job text

Keywords

Implementation Specialist
B2B SaaS
CRM
Salesforce
HubSpot
Dynamics
Jira
SQL
BI Tools
AI-assisted workflows
Customer Success
Professional Services
Infrastructure
Data Analytics
Project Management
Onboarding
Workflow Integration
Account Management
Technical Configuration
User Enablement
Predictive Intelligence
Market Signals
Sales Intelligence
Change Management
Data Operations

Report this job

Work requirements

Jobs in Canada