Jobs in Canada

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Added 8 mins ago
TI
AI Platform Engineer
TMT IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- $100 to $105 CAD / hour
- Contract
…across the enterprise. This role sits at the intersection of engineering, governance, and user enablement: you will partner with Information Security, Risk, Legal and Compliance teams to…
Added 8 mins ago
C
Maintenance Sr Technician
CBRE
Toronto, ON
- Full-time
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
Added 8 mins ago
SC
Environmental/Chemical Engineer (Mine Water Management)
SRK Consulting
Sudbury, ON
- Full-time
Must be based in Sudbury, Ontario
Added 24 mins ago
J
Forward Deployed Engineer, Data Engineering & Architecture
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
…Our partner is looking for a Forward Deployed Engineer, Data Engineering & Architecture based in…
Added 38 mins ago
J
Staff Threat Intelligence Researcher
Jobgether
Canada
- $86,000 to $240,000 USD / year
- Full-time
Lead rapid-response investigations into emerging threats, newly disclosed vulnerabilities, active exploitation, malware campaigns, ransomware operations, and nation-state or cybercriminal…
Added 38 mins ago
J
Software Engineering Manager, Cloud Engineering
Jobgether
Canada
- Full-time
In this role, you will lead a high-performing engineering team responsible for building and evolving a modern cloud infrastructure and internal developer platform. You will drive technical…
Added 38 mins ago
J
Forward Deployed Engineer, Data Engineering & Architecture
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
…Our partner is looking for a Forward Deployed Engineer, Data Engineering & Architecture based in…
Added 38 mins ago
J
Transformation Delivery Lead
Jobgether
Canada
- Full-time
As a Transformation Delivery Lead, you will drive large-scale business and technology transformations, helping organizations rethink how they operate, build products, and deliver value. You…
Added 38 mins ago
A
Senior Project Electrical Engineer
ABB
Calgary, AB
- Full-time
…oversee the successful execution of multidisciplinary electrical engineering projects from concept through commissioning. As the Lead Electrical Engineer on assigned projects, you will…
Added 1 hour ago
SC
Permits, Licences and Authorizations (PLA) Coordinator – Alto project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
BC
Painter/Journeyperson
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Added 2 hours ago
T
Product Manager, Growth Partnership
Talencore
Toronto, ON
- Full-time
Work Arrangement: Hybrid, onsite 2 days per week
Added 2 hours ago
Staff Engineer, Thermal Design
Tenstorrent
Toronto, ON
…high-performance PCIe cards and multi-chip server systems. You will lead thermal strategy for next-generation AI platforms, with a focus on complex liquid-cooling infrastructure and…
Added 3 hours ago
W
Administrative Assistant I
Worley
Vancouver, BC
- Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 3 hours ago
W
Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Lead geotechnical engineering delivery for complex mining, tailings and dam projects, providing technical direction across the project lifecycle.
Added 3 hours ago
Q
Sr Staff Engineer - Verification, CI/CD Infrastructure & Embedded Hardware (AISW)
Qualcomm
Markham, ON
- Full-time
Engineering Group, Engineering Group > Machine Learning Engineering
Added 3 hours ago
CS
Youth Experience Coordinator (Calgary)
Circuit Stream
Calgary, AB
- $22 CAD / hour
- Internship
…chance to explore what they might want to do next, from AI, engineering, medicine, and business to psychology, sports, outdoor adventure, and more. Through partnerships with leading…
Added 3 hours ago
GC
Talent Acquisition & HR Manager
Game Companies
Toronto, ON
- Full-time
This is a hybrid role based in Toronto, with an expectation of working from our Queens Quay West office four days per week · Ability to work from our downtown Toronto office 4 days per week
Added 3 hours ago
GC
VP, Operations & Transformation
Game Companies
Toronto, ON
- Full-time
As VP, Operations & Transformation, you will lead the modernization of Big Viking Games and run the operations that power the business. You will report to the CEO, serve on the leadership…
Added 3 hours ago
T
Senior QA and Automation Developer
Taiv
Winnipeg, MB
- Full-time
Our engineering team has grown fast, and testing hasn’t kept pace with it. QA and test automation have always lived inside the dev team itself, and as we’ve scaled that’s started to break:…
Added 3 hours ago
SG
Associate Director, North America Regulated Utilities, Infrastructure Ratings
S&P Global
Toronto, ON
- Full-time
Lead end-to-end credit analysis for an assigned portfolio of North American regulated utility issuers, preparing committee-ready materials and participating actively in rating committees.
Added 4 hours ago
CC
Operational Technology Specialist
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
Lead and assist OT network systems and IT operations at the production facility, ensuring timely resolution of technical issues and continuous improvement of operational performance.
Added 4 hours ago
A
Software Development Manager, Tax Engine
Amazon
Vancouver, BC
- Full-time
Our engineering services are relied upon globally, built to be resilient across some of highest peak traffic demands in the world, while constantly evolving with the state of the art…
Added 4 hours ago
RT
Senior Principal Engineer
Raising The Village
Remote, Canada
- Full-time
- Remote
…expertise with strong people leadership. The Principal Engineer & Engineering Manager is a senior technical leadership role responsible for ensuring the successful delivery, quality,…

Citylitics Inc.

Account Director

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 25, 2027
Experience: 5+ years of B2B Account Management or Sales experience in a SaaS, data, technology, or recurring-revenue business
Posting language: English
Posted: Oct 27, 2026

Original job description

Citylitics delivers predictive intelligence on where, how, and why infrastructure investments will occur across North America.

Infrastructure includes the foundational systems that shape our quality of life: water, transportation, transit, roads and highways, broadband, and power. It represents a multi-trillion-dollar market and a 20+ year megatrend in North America.

Citylitics transforms millions of documents across more than 40,000 cities, utilities, and public agencies into real-time market signals and high-value sales intelligence. Leading infrastructure vendors, engineering firms, and construction companies use the platform to identify and pre-position for major infrastructure opportunities earlier, helping them build relationships, shape project priorities, and influence scope before projects move to formal procurement.

Citylitics combines a network of AI agents, fine-tuned models, a proprietary infrastructure signals graph, and daily human-in-the-loop quality assurance workflows to deliver highly nuanced and reliable sales intelligence. The platform integrates seamlessly with CRMs, ERPs, and data lakes, embedding actionable insights directly into sales workflows so teams can prioritize the right pursuits and build stronger pipelines.

Our mission is to improve how infrastructure investments get made so critical needs can be addressed earlier and communities benefit from stronger, more resilient infrastructure.

Join Citylitics to work in a meaningful industry that will matter for decades to come while helping grow a company at the forefront of applied AI. We operate with a Results-Driven Mentality and a commitment to Raise The Bar, in a collaborative environment where Teamwork Makes the Dream Work as we tackle big challenges and celebrate wins together.

Who Are We Looking For?

Citylitics is hiring a proactive, analytical, and commercially driven Account Director reporting to the Director of Account Management.

The Account Director will own the commercial strategy and performance of an assigned customer portfolio, with direct accountability for achieving gross revenue retention and net revenue retention targets. This includes closing renewals and upsells while identifying and enabling cross-sell opportunities.

This role will build trusted relationships with customer executives and business leaders, develop a deep understanding of their strategic priorities, and advise them on how to apply Citylitics to drive pipeline growth, expand market coverage, increase sales productivity, and improve commercial performance.

The Account Director will establish the strategy for each account and own developing and expanding executive and key stakeholder relationships. The Customer Enablement team will execute the onboarding, training, workflow integration, and adoption activities required to support that strategy.

The ideal candidate has a strong background in Account Management or Sales and a demonstrated record of advising customers, retaining recurring-revenue accounts, and closing renewals and expansions.

Vacancy Status: This position is for an existing and active vacancy that Citylitics is currently seeking to fill.

What Will You Accomplish?

Account Strategy and Commercial Ownership

Own renewal rate, GRR, NRR, and expansion ARR across an assigned customer portfolio
Build account plans that define customer goals, renewal strategies, growth opportunities, key relationships, and adoption priorities
Understand each customer's budgets, priorities, planning cycles, and decision-making processes
Identify risks early and develop plans to protect and grow each account

Executive Engagement and Customer Advisory

Build, strengthen, and expand trusted relationships with customer executives, business leaders, and key stakeholders
Advise customers on how to use Citylitics to grow their sales pipeline, expand market coverage, improve sales efficiency, and expand gross margins
Develop executive and key stakeholder champions who advocate for Citylitics within their organizations
Lead account reviews, renewal discussions, and commercial negotiations

Renewals and Account Growth

Own and close renewals and upsells while enabling cross-sell opportunities
Identify opportunities to expand Citylitics across additional business units and platform use cases
Maintain an accurate renewal and expansion pipeline and forecast

Cross-Functional Execution

Set the account strategy and customer outcomes that guide adoption and enablement
Partner with Customer Enablement to ensure customers achieve the adoption and value required for renewal and growth
Coordinate internal teams to address customer needs, manage risks, and advance account opportunities
Maintain accurate account, relationship, renewal, expansion, and forecast information in the CRM
Other duties as assigned.

Requirements

Experience and Commercial Track Record:

5+ years of B2B Account Management or Sales experience in a SaaS, data, technology, or recurring-revenue business
Demonstrated success managing a material book of business and consistently achieving gross revenue retention, net revenue retention, renewal, and expansion targets
Proven experience leading complex renewals and commercial negotiations involving multiple decision-makers, procurement teams, and executive sponsors
Track record of identifying and closing expansion opportunities within existing accounts while consistently meeting or exceeding GRR and NRR targets
Experience building strategic account plans and coordinating internal teams to execute against them
Strong understanding of SaaS revenue metrics, including ARR, GRR, NRR, churn, contraction, expansion, renewal forecasting, and account health.

Executive and Strategic Account Management:

Proven ability to build credibility and productive relationships with senior executives and business leaders
Strong executive communication, presentation, negotiation, and commercial storytelling skills
Ability to connect Citylitics' capabilities to customers' growth strategies, sales growth objectives, and market expansion plans
Ability to develop executive champions and navigate complex customer organizations
Strong business judgment and the ability to prioritize accounts, risks, and opportunities based on commercial impact
Experience leading executive business reviews, strategic planning sessions, renewal discussions, and value conversations

Operational and Analytical Capabilities:

Strong CRM discipline and experience managing account plans, renewals, expansion opportunities, forecasts, and commercial activity within a CRM
Ability to produce accurate forecasts and communicate changes in account risk, renewal probability, and expansion potential
Strong analytical, problem-solving, and decision-making skills
Highly organized, with strong attention to detail, prioritization, planning, and follow-through
Ability to lead cross-functional account initiatives without direct authority over the teams responsible for execution
Sufficient technical fluency to understand Citylitics' platform, articulate its commercial value, and participate credibly in customer discussions
Comfortable operating in a fast-growing company where roles require initiative, accountability, resourcefulness, and disciplined execution

Professional Attributes

Commercially Driven: Maintains a strong focus on retention, expansion, and achieving measurable customer value
Strategic and Proactive: Anticipates customer needs, account risks, and growth opportunities and acts before they become urgent
Highly Organized: Manages multiple accounts, stakeholders, renewals, and expansion opportunities without losing momentum
Trusted Advisor: Builds credibility with customer executives and connects Citylitics to their strategic and commercial priorities
Clear and Persuasive Communicator: Navigates challenging conversations, influences decisions, and communicates value in clear commercial terms
Accountable and Results-Oriented: Takes ownership of commitments, follows through, and delivers against retention and growth targets

Benefits

Why Citylitics?

Competitive compensation package featuring an On-Target Earnings (OTE) potential of $135,000 - $180,000+
This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure
You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition
We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto
There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company
We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation
We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way

Citylitics is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!

Apply on LinkedIn About employer

More about this job

Responsibilities

Own the commercial strategy and performance of an assigned customer portfolio, including renewals, retention, upsells, and expansion opportunities. Build executive relationships, advise customers on achieving business outcomes with Citylitics, and coordinate internal teams to support adoption, account growth, and accurate forecasting.

Requirements

Requires at least five years of B2B account management or sales experience in SaaS, data, technology, or another recurring-revenue business, with a record of meeting retention and expansion targets. Candidates should have experience with complex renewals, executive relationships, strategic account planning, CRM-based forecasting, and cross-functional coordination.

Skills

Account Management
Sales
Strategic Account Planning
Executive Relationship Building
Renewal Management
Revenue Retention
Account Expansion
Cross-Selling
Commercial Negotiation
Revenue Forecasting
SaaS Revenue Metrics
CRM Management
Customer Advisory
Cross-Functional Collaboration
Data Analysis

Benefits

Competitive Compensation
Generative AI Tools
Access to Data Resources

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Management
B2B Sales
Account Strategy
Annual Recurring Revenue
Gross Revenue Retention
Net Revenue Retention
Churn
Contraction
Expansion Revenue
Renewals
Upselling
Cross-Selling
Commercial Negotiations
Executive Business Reviews
Strategic Account Plans
CRM
Forecasting
Account Health
Customer Enablement
Customer Adoption
Infrastructure
Predictive Intelligence
Artificial Intelligence
Data Analytics
Sales Intelligence
Market Expansion
Pipeline Growth
ERP Integration
Data Lakes

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Work requirements

Jobs in Canada