Jobs in Canada

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Added 9 mins ago
Marketing Insights & Reporting Analyst
Range Group - Job Postings
Toronto, ON
This is a hybrid opportunity based at our downtown Toronto headquarters, with an expectation of 2-3 days per week in office
Added 9 mins ago
PN
Manager, Commercial and Energy Solutions
Pacific Northern Gas Ltd.
Vancouver, BC
- Full-time
Reporting to the Director, Business Development & Stakeholder Relations, the Manager, Commercial and Energy Solutions is responsible for: (i) leading the development and negotiation of…
Added 9 mins ago
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Project Manager, Software Releases
Hexagon
Calgary, AB
- Full-time
This position is based in Calgary, AB or Morton, IL and follows a hybrid work model requiring two days per week in the office
Added 9 mins ago
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Senior Financial Analyst, Business Finance
Thumbtack
Remote, Canada
- Full-time
- Remote
Business Finance helps Thumbtack make sound financial decisions and put resources where they move company goals. We partner with teams across the business to understand performance,…
Added 10 mins ago
CI
Product Designer
California Innovations Inc.
Toronto, ON
- Full-time
Reporting to: Director, Product Design (VP, Product Design)
Added 10 mins ago
CG
Accountant
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Mississauga, ON
- Full-time
…inventory valuation to support reliable financial reporting and business decision-making. The position also works to minimize financial risks, including bad debts, while ensuring adequate…
Added 25 mins ago
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Director, Technology
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Montreal, QC
- Full-time
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Added 25 mins ago
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Analyste comptable / Accounting Analyst
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- Full-time
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OPAL-RT
Montreal, QC
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Added 40 mins ago
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Branch Manager - Head Office (Saint John N.B)
J.D. Irving, Limited
Saint John, NB
- Full-time
At Chandler, we believe strong leadership creates exceptional customer experiences, engaged teams, and sustainable business growth. We are seeking a Branch Manager to lead our Saint John…
Added 40 mins ago
IM
Director, Risk and Performance Technology
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
We are looking for a highly motivated Director, Risk & Performance Technology.
Added 40 mins ago
KS
Temporary Sales Associate
kate spade new york
Vaughan, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 40 mins ago
Senior Director, IT Operations and Cybersecurity
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC · Toronto, ON · Quebec, QC
Would you like to take on a stimulating, high-impact challenge? We are looking for a Senior Director, IT Operations and Cybersecurity.
Added 54 mins ago
Manager, Health & Safety - Project Delivery
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Calgary, AB
Must have a valid Class 5 driver’s license
Added 54 mins ago
Senior Manager, Loyalty Partnerships (Toronto, ON)
Scotiabank
Toronto, ON
…models into existing Scotiabank Loyalty programs and helps the Director deliver those to a broader set of Scotiabank Clients. Interact with key partners and develop innovative plans and…
Added 54 mins ago
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Director of Care (DOC) - Full Time (FT) - Hillcrest Place
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- Full-time
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Added 54 mins ago
Strategic Planning Analyst III - Program Manager, Portfolio Management and Governance
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AB
Positions with supervisory responsibilities must have two (2) years progressively responsible supervisory experience
Added 54 mins ago
Associate Director OR Senior Manager - Data Strategy & Data-Enabled Solutions - National
EY
Halifax, NS · Victoria, BC · Edmonton, AB · Ottawa, ON · AB · Calgary, AB
EY’s Canada Tax & Law Technology Group (CTTG) is seeking an experienced Associate Director / Senior Manager, Data Strategy & Data-Enabled Solutions to help define and scale our data…
Added 54 mins ago
Data Strategy & Data Enabled Solutions - Senior Manager or Associate Director - Toronto
EY
Toronto, ON
EY’s Canada Tax & Law Technology Group (CTTG) is seeking an experienced Associate Director / Senior Manager, Data Strategy & Data-Enabled Solutions to help define and scale our data…
Added 54 mins ago
F
Account Manager, British Columbia/Alberta
Financeit
Remote, Canada
- $68,000 to $72,000 CAD / year
- Full-time
- Remote
Reporting into the Sales Director, Western Canada, this B2B role involves building merchant relationships and partnering directly with the owners, finance managers and sales agents. This…
Added 54 mins ago
F
Account Manager, British Columbia/Alberta
Financeit
Remote, Canada
- $68,000 to $72,000 CAD / year
- Full-time
- Remote
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Added 54 mins ago
Advanced DevOps Engineer - EA Sports Technology
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You will partner with the Operations Development Director and Technical Director to estimate, plan, and implement projects while delivering exceptional results. You have demonstrated…
Added 54 mins ago
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Associate Site Director - Onsite
Concentrix
ON · Chatham-Kent, ON
- $97,900 to $120,000 CAD / year
- Full-time
Join a world-class team in Chatham, Canada, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As…
Added 1 hour ago
SB
Manager, Channel Operations & Planning
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
…dedicated team based in Mississauga, Ontario and reporting to the Director, Channel Marketing. The Manager, Channel Operations & Planning will play a critical role in supporting the…
Added 1 hour ago
Senior Manager Operations
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Director of Operations, the Senior Manager, Operations is responsible for the performance and development of the manufacturing and production planning functions. As a…

Citylitics Inc.

Account Director

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 26, 2027
Experience: 5+ years of B2B Account Management or Sales experience in a SaaS, data, technology, or recurring-revenue business
Posting language: English
Posted: Oct 28, 2026

Original job description

Citylitics delivers predictive intelligence on where, how, and why infrastructure investments will occur across North America.

Infrastructure includes the foundational systems that shape our quality of life: water, transportation, transit, roads and highways, broadband, and power. It represents a multi-trillion-dollar market and a 20+ year megatrend in North America.

Citylitics transforms millions of documents across more than 40,000 cities, utilities, and public agencies into real-time market signals and high-value sales intelligence. Leading infrastructure vendors, engineering firms, and construction companies use the platform to identify and pre-position for major infrastructure opportunities earlier, helping them build relationships, shape project priorities, and influence scope before projects move to formal procurement.

Citylitics combines a network of AI agents, fine-tuned models, a proprietary infrastructure signals graph, and daily human-in-the-loop quality assurance workflows to deliver highly nuanced and reliable sales intelligence. The platform integrates seamlessly with CRMs, ERPs, and data lakes, embedding actionable insights directly into sales workflows so teams can prioritize the right pursuits and build stronger pipelines.

Our mission is to improve how infrastructure investments get made so critical needs can be addressed earlier and communities benefit from stronger, more resilient infrastructure.

Join Citylitics to work in a meaningful industry that will matter for decades to come while helping grow a company at the forefront of applied AI. We operate with a Results-Driven Mentality and a commitment to Raise The Bar, in a collaborative environment where Teamwork Makes the Dream Work as we tackle big challenges and celebrate wins together.

Who Are We Looking For?

Citylitics is hiring a proactive, analytical, and commercially driven Account Director reporting to the Director of Account Management.

The Account Director will own the commercial strategy and performance of an assigned customer portfolio, with direct accountability for achieving gross revenue retention and net revenue retention targets. This includes closing renewals and upsells while identifying and enabling cross-sell opportunities.

This role will build trusted relationships with customer executives and business leaders, develop a deep understanding of their strategic priorities, and advise them on how to apply Citylitics to drive pipeline growth, expand market coverage, increase sales productivity, and improve commercial performance.

The Account Director will establish the strategy for each account and own developing and expanding executive and key stakeholder relationships. The Customer Enablement team will execute the onboarding, training, workflow integration, and adoption activities required to support that strategy.

The ideal candidate has a strong background in Account Management or Sales and a demonstrated record of advising customers, retaining recurring-revenue accounts, and closing renewals and expansions.

Vacancy Status: This position is for an existing and active vacancy that Citylitics is currently seeking to fill.

What Will You Accomplish?

Account Strategy and Commercial Ownership

Own renewal rate, GRR, NRR, and expansion ARR across an assigned customer portfolio
Build account plans that define customer goals, renewal strategies, growth opportunities, key relationships, and adoption priorities
Understand each customer's budgets, priorities, planning cycles, and decision-making processes
Identify risks early and develop plans to protect and grow each account

Executive Engagement and Customer Advisory

Build, strengthen, and expand trusted relationships with customer executives, business leaders, and key stakeholders
Advise customers on how to use Citylitics to grow their sales pipeline, expand market coverage, improve sales efficiency, and expand gross margins
Develop executive and key stakeholder champions who advocate for Citylitics within their organizations
Lead account reviews, renewal discussions, and commercial negotiations

Renewals and Account Growth

Own and close renewals and upsells while enabling cross-sell opportunities
Identify opportunities to expand Citylitics across additional business units and platform use cases
Maintain an accurate renewal and expansion pipeline and forecast

Cross-Functional Execution

Set the account strategy and customer outcomes that guide adoption and enablement
Partner with Customer Enablement to ensure customers achieve the adoption and value required for renewal and growth
Coordinate internal teams to address customer needs, manage risks, and advance account opportunities
Maintain accurate account, relationship, renewal, expansion, and forecast information in the CRM
Other duties as assigned.

Requirements

Experience and Commercial Track Record:

5+ years of B2B Account Management or Sales experience in a SaaS, data, technology, or recurring-revenue business
Demonstrated success managing a material book of business and consistently achieving gross revenue retention, net revenue retention, renewal, and expansion targets
Proven experience leading complex renewals and commercial negotiations involving multiple decision-makers, procurement teams, and executive sponsors
Track record of identifying and closing expansion opportunities within existing accounts while consistently meeting or exceeding GRR and NRR targets
Experience building strategic account plans and coordinating internal teams to execute against them
Strong understanding of SaaS revenue metrics, including ARR, GRR, NRR, churn, contraction, expansion, renewal forecasting, and account health.

Executive and Strategic Account Management:

Proven ability to build credibility and productive relationships with senior executives and business leaders
Strong executive communication, presentation, negotiation, and commercial storytelling skills
Ability to connect Citylitics' capabilities to customers' growth strategies, sales growth objectives, and market expansion plans
Ability to develop executive champions and navigate complex customer organizations
Strong business judgment and the ability to prioritize accounts, risks, and opportunities based on commercial impact
Experience leading executive business reviews, strategic planning sessions, renewal discussions, and value conversations

Operational and Analytical Capabilities:

Strong CRM discipline and experience managing account plans, renewals, expansion opportunities, forecasts, and commercial activity within a CRM
Ability to produce accurate forecasts and communicate changes in account risk, renewal probability, and expansion potential
Strong analytical, problem-solving, and decision-making skills
Highly organized, with strong attention to detail, prioritization, planning, and follow-through
Ability to lead cross-functional account initiatives without direct authority over the teams responsible for execution
Sufficient technical fluency to understand Citylitics' platform, articulate its commercial value, and participate credibly in customer discussions
Comfortable operating in a fast-growing company where roles require initiative, accountability, resourcefulness, and disciplined execution

Professional Attributes

Commercially Driven: Maintains a strong focus on retention, expansion, and achieving measurable customer value
Strategic and Proactive: Anticipates customer needs, account risks, and growth opportunities and acts before they become urgent
Highly Organized: Manages multiple accounts, stakeholders, renewals, and expansion opportunities without losing momentum
Trusted Advisor: Builds credibility with customer executives and connects Citylitics to their strategic and commercial priorities
Clear and Persuasive Communicator: Navigates challenging conversations, influences decisions, and communicates value in clear commercial terms
Accountable and Results-Oriented: Takes ownership of commitments, follows through, and delivers against retention and growth targets

Benefits

Why Citylitics?

Competitive compensation package featuring an On-Target Earnings (OTE) potential of $135,000 - $180,000+
This is a rare opportunity to influence positive change within one of the biggest societal challenges of our generation: sustainable public infrastructure
You get to support a disruptive solution with a compelling value proposition into an industry that is eager to hear from you and in a market with no direct competition
We live at the cross section of infrastructure, scaleup and data science/AI. There is no other team like us in Toronto
There is no corporate bureaucracy here. You will accomplish more here in a few months than what you would in a few years at a large, entrenched technology company
We believe that Data and AI will play an outsized role in our future, so we equip every team member with access to Generative AI tools and our full Data Universe to enhance their productivity and encourage innovation through experimentation
We work hard, we play together, we win as a team! We are on a mission to solve infrastructure while savoring the moment and celebrating the little details along the way

Citylitics is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!

Apply on LinkedIn About employer

More about this job

Responsibilities

Own the commercial strategy and performance of an assigned customer portfolio, including retention, renewals, upsells, and expansion revenue. Build executive relationships, advise customers on achieving business value from Citylitics, and coordinate internal teams to support adoption, account growth, and accurate forecasting.

Requirements

Requires at least five years of B2B account management or sales experience in SaaS, data, technology, or another recurring-revenue business, with a record of meeting retention and expansion targets. Candidates should have experience with complex renewals, executive relationships, strategic account planning, CRM-based forecasting, and cross-functional coordination.

Skills

Account Management
Sales
Strategic Account Planning
Customer Retention
Revenue Growth
Renewal Negotiation
Customer Advisory
Cross-Selling
Upselling
Sales Forecasting
CRM Management
SaaS Revenue Metrics
Pipeline Development
Cross-Functional Collaboration
Commercial Negotiation

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Management
B2B Sales
Account Strategy
Annual Recurring Revenue
Gross Revenue Retention
Net Revenue Retention
Churn
Contraction
Expansion Revenue
Renewal Forecasting
Account Health
CRM
Executive Business Reviews
Commercial Negotiations
Customer Enablement
Pipeline Growth
Market Expansion
Infrastructure
Predictive Intelligence
Artificial Intelligence
Data Science
Sales Intelligence
ERP Integration
Data Lakes

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Work requirements

Jobs in Canada