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Added 4 mins ago
SA
Food Service Attendant
SSP America
Winnipeg, MB
- Full-time
Here are a few things you can expect as a Food Service Worker at SSP Canada:
Added 5 mins ago
SA
Food Service Worker - Tim Horton's (YYZ)
SSP America
Mississauga, ON
- Full-time
Added 5 mins ago
DC
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Whitby, ON
- Part-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 5 mins ago
DC
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Oshawa, ON
- Part-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 5 mins ago
Personal Support Worker
Halton Region
Oakville, ON · V - Post Inn Village Long Term, V -
…(HSCPOA), applicants must have successfully completed a Personal Support Worker (PSW) program listed on the HSCPOA’s approved programs registry with a completion date of July 1, 2014 or…
Added 5 mins ago
Case Worker, Off-Site (Revised)
CityofOttawa
Ottawa, ON
The Community & Social Services department is responsible for creating a strong social infrastructure by providing support to families and individuals in need in order to promote their self…
Added 5 mins ago
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Whitby, ON
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 5 mins ago
Case Worker - HART Hub - 2 Weekend Vacancies (12-hour afternoon/evening)
Durham Community Health Centre
Oshawa, ON
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 20 mins ago
D
Cashier-Barista
Dexterra
Burnaby, BC
- $19 to $20 CAD / hour
- Part-time
We are growing! We are looking for a Food Service Worker/Cashier to join our dynamic team. We have Part Time positions available. You will be offered a great team environment, work/life…
Added 35 mins ago
PI
Canada PR Filing Specialist
Purpose Immigration Services Canada
Brampton, ON
- Full-time
Handle Express Entry applications, including Federal Skilled Worker (FSW), Canadian Experience Class (CEC), and Federal Skilled Trades (FST) streams.
Added 35 mins ago
Community Support Lead
March of Dimes Canada
Sudbury, ON · Greater Sudbury, ON
…to live and thrive in communities nationwide. Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical,…
Added 35 mins ago
Personal Support Worker
March of Dimes Canada
Sault Ste. Marie, ON
We are currently looking to fill a permanent, part-time Personal Support Worker (internally known as Support Services Attendant) position in our Northeast Ontario region, located at 615 Bay…
Added 35 mins ago
Night Auditor
Northland Properties
Langley (District), BC · Langley, BC
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 35 mins ago
DIETARY AIDE
Southbridge Healthcare LP
Thunder Bay, ON
The Dietary Aide provides support to the setup, preparation, serving and cleaning associated with all meal services in the Home.
Added 35 mins ago
Crew Member - Tim Hortons King City ONroute
Careers at ONroute
King City, ON · Vaughan, ON
ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP)
Added 35 mins ago
CO
Permanent Part-time Dietary Aide
County of Elgin
Aylmer, ON
- Part-time
Successful completion or enrollment in a Food Service Worker program meeting the requirements of the Fixing Long-Term Care Act, 2021
Added 35 mins ago
A
Fire Protection Engineering New Graduate
AtkinsRéalis
Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
The Engineering Services Division is seeking a motivated new graduate to support fire suppression, fire alarm, integrated life safety systems, and code consulting projects across Canada.…
Added 50 mins ago
PH
Personal Support Worker
ParaMed Home Health Care
Fort Frances, ON
- Full-time
As a Personal Support Worker (PSW) you will be an integral part of the home and community care team. You will support, encourage and provide independence for patients in their homes and…
Added 50 mins ago
PH
Personal Support Worker
ParaMed Home Health Care
Dryden, ON
- Full-time
As a Personal Support Worker (PSW) you will be an integral part of the home and community care team. You will support, encourage and provide independence for patients in their homes and…
Added 50 mins ago
IA
Cleaner with Pathway to PSW / DSW Caregiver
In-Home Assisted Living Inc.
Mississauga, ON
- Full-time
In-Home Assisted Living Inc. (IHAL) is seeking dedicated, caring, and reliable Personal Support Workers (PSWs), Developmental Services Workers (DSWs), house cleaners, and caregivers looking…
Added 50 mins ago
PSW/LCW
Bayshore
Midland, ON
Personal Support Worker diploma or equivalent (evidence required)
Added 50 mins ago
Personal Support Worker (PSW)
Bayshore
Hensall, ON
Provide personal care that is within the provincial scope of practice for a Personal Support Worker; duties may include skin care, hair care, mouth care, bathing, bowel and bladder care,…
Added 50 mins ago
D
Account Executive, Enterprise | North America
Deel
Canada
- Full-time
…and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries - helping businesses scale smarter, faster, and more…
Added 50 mins ago
NF
Assistant Production Worker
New Flyer
Winnipeg, MB
- Full-time
Cross-train in various roles to build a diverse skillset and support operational flexibility.
Added 50 mins ago
PI
Production - Production Workers and Helpers - Antec Controls
Price Industries
Winnipeg, MB
- Full-time
Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling,…

CityofOttawa

Case Worker, Off-Site

Ottawa, ON, Canada

Service: Housing Services Employment Type: Multiple full-time temporary positions Work Hours: 35.00 /hours per week Affiliation: CUPE 503 - In/Out/NS Sal & Wage Salary Information: $69,194.58 - $80,960.88 annually (2024 rates of pay) Location: Various locations Job Category: Community and Social Services Application Close: 13/11/2026

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Job details

Pay: Service: Housing Services Employment Type: Multiple full-time temporary positions Work Hours: 35.00 /hours per week Affiliation: CUPE 503 - In/Out/NS Sal & Wage Salary Information: $69,194.58 - $80,960.88 annually (2024 rates of pay) Location: Various locations Job Category: Community and Social Services Application Close: 13/11/2026
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 23717 Department: Community & Social Services Dept. Service: Housing Services Employment Type: Multiple full-time temporary positions Work Hours: 35.00 /hours per week Affiliation: CUPE 503 - In/Out/NS Sal & Wage Salary Information: $69,194.58 - $80,960.88 annually (2024 rates of pay) Location: Various locations Job Category: Community and Social Services Application Close: 13/11/2026

JOB SUMMARY

The Community & Social Services department is responsible for creating a strong social infrastructure by providing support to families and individuals in need in order to promote their self reliance and quality of life, in collaboration with community partners. This includes providing financial assistance, housing, childcare, employment, personal care and referral.

You are responsible for the management of client cases at various stages of service delivery through assessing the financial, social and personal needs of applicants, determining and maintaining eligibility for a range of social services programs and services, providing information on program criteria and required documentation, making referrals to internal and external resources and providing support in personal, housing, social, employment planning and crisis intervention to clients. The work requires the use of various provincial and regional applications such as as HIFIS and SAMS.

EDUCATION AND EXPERIENCE

Completion of 2 year college diploma in a Human Services curriculum

Minimum of 12 months of experience in social services programs

KNOWLEDGE

Applicable federal, provincial and municipal legislation, policy, procedures and programs
Special needs/requirements of Ontario Works participants and other Social Services clients
Programs and services for Ontario Works participants and other Social Services clients
Assessment, interviewing and counselling techniques
Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

Interpret legislation, policy and procedures
Take initiative, solve problems and resolve conflict
Make independent decisions
Work in a team environment
Work with a computerized support system
Demonstrate sound judgment
Establish effective working relationships with people of diverse social, economic and ethnic backgrounds
Assess and refer clients to appropriate services
Provide employment counselling
Perform crisis intervention
Resourceful and innovative
Effective interpersonal skills
Effective organizational skills
Flexible and adaptable
Demonstrate tact, empathy, sensitivity and discretion
Work in a stressful environment

WHAT YOU NEED TO KNOW

Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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More about this job

Responsibilities

The caseworker manages client cases by assessing financial, social, and personal needs to determine eligibility for social service programs. They provide ongoing support, including crisis intervention, employment planning, and referrals to internal and external resources.

Requirements

Candidates must have a two-year college diploma in a Human Services curriculum and at least 12 months of experience in social services programs. Proficiency in interpreting legislation and using computerized support systems like HIFIS and SAMS is required.

Skills

Case management
Crisis intervention
Assessment
Interviewing
Counselling
Conflict resolution
Problem solving
Interpersonal skills
Organizational skills
Legislation interpretation
Documentation
Referral services
Social services
HIFIS
SAMS

Visa sponsorship

Not detected in the job text

Keywords

Case Worker
Community Services
Social Services
Housing Services
HIFIS
SAMS
Crisis Intervention
Eligibility Assessment
Employment Counselling
Human Services
Legislation
Policy Interpretation
Vulnerable Sector Check
Public Sector
Social Infrastructure

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