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Added 41 mins ago
KC
Analyst, Investments
K2 Capital
Toronto, ON
- Full-time
…entrepreneurialism. We are seeking an exceptional and thoughtful Investment Analyst to join our investment team. The Investment Analyst will work closely with our firm’s Vice President and…
Added 1 hour ago
MC
Senior Business Analyst
MatchBox Consulting Group
Calgary, AB
- Contract
MatchBox Consulting Group is currently seeking a Senior Business Analyst for a 12 month contract role with a client of ours located in Calgary.
Added 1 hour ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 1 hour ago
A
Financial Analyst II, Private Debt & Loan Operations
AIMCo
AB · Calgary, AB
- Full-time
We are seeking a Financial Analyst II to join our Private Debt & Loan Operations team. In this role, you will support a CAD $10B private investment portfolio spanning asset classes.
Added 2 hours ago
SG
V.I.E. Programmer Analyst
Societe Generale
Montreal, QC
- Full-time
The Global Banking Technology & Operations (GBTO) has worldwide responsibility for supplying Global Banking and Investor Solutions (GBIS) Divisions with the services and IT resources…
Added 2 hours ago
ZS
Business system analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Business Systems Analyst (BSA) with 3-6 years of experience in data-driven transformation initiatives. The ideal candidate will possess strong Business Analysis capabilities combined with…
Added 2 hours ago
K
Fixed Income Business Analyst
Kelly
Toronto, ON
- Contract
We are seeking an experienced Business Analyst with strong Fixed Income (FI) domain knowledge to support business and technology initiatives within a global financial services environment.…
Added 2 hours ago
R
Senior Analyst, IT Risk Analytics & Reporting (Global Security)
RBC
Toronto, ON
- Full-time
As the Senior Analyst, IT Risk Analytics & Reporting, you work with data enhancement, and governance of enterprise technology risk metrics. This role serves as a critical bridge between…
Added 2 hours ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
This role will report to the Senior Manager Operations and act as a cross functional process analyst within TDEF Operations and provide product support including manuals, playbooks, SOPs.…
Added 2 hours ago
TS
IT Asset Management Analyst
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Territorial Headquarters
- Full-time
Demonstrated expertise in IT infrastructure, systems administration, application support, and technology operations across multiple technical disciplines.
Added 2 hours ago
JC
Inventory Analyst
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
The Inventory Analyst compiles and maintains records of quantity, type, and value of material, equipment or supplies stocked. Count material, equipment, merchandise, or supplies in stock…
Added 2 hours ago
UC
E-Commerce & Logistics Analyst
Uniqlo Canada
Toronto, ON
- $84,000 to $87,000 CAD / year
- Full-time
2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.
Added 2 hours ago
Senior Disaster Recovery Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking a Senior Disaster Recovery (DR) Analyst to manage, configure, and test our recovery capabilities across both on-premises and cloud environments. You will play a key role in…
Added 2 hours ago
Tax & Law Technology - Process Transformation - Manager/Senior Analyst - Calgary
EY
AB · Calgary, AB
…service delivery. You will partner with tax professionals, operations teams, and technology stakeholders to identify business challenges, streamline processes, and implement…
Added 2 hours ago
Tax & Law Technology - Process Transformation - Manager/Senior Analyst - Vancouver
EY
Vancouver, BC
…service delivery. You will partner with tax professionals, operations teams, and technology stakeholders to identify business challenges, streamline processes, and implement…
Added 2 hours ago
J
Business Analyst, Entry Level
Jobright.ai
Canada
- Full-time
Exposure to product analytics, operations, consulting, or technology
Added 2 hours ago
J
Operations Analyst, Entry Level
Jobright.ai
Canada
- Full-time
…accelerating your route to the best job outcomes. The Entry-Level Operations Analyst will turn operational and product data into clear insights, gathering requirements, analyzing business…
Added 2 hours ago
MC
French-Speaking Business Analyst, Banking and ECM (35829)
Myticas Consulting
Montreal, QC
- Contract
Our Montreal-based banking client is seeking an experienced French-speaking Business Analyst to support a major organizational integration program. Working within the Enterprise Content…
Added 2 hours ago
R&
Senior Credit Analyst
Robertson & Company Ltd.
Barrie, ON
- $70,000 to $85,000 CAD / year
- Full-time
Our client, a leader in the motor-vehicle industry, is seeking a Senior Credit Analyst to join their team at their corporate office in Barrie, Ontario. This role involves evaluating and…
Added 2 hours ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
This role will report to the Senior Manager Operations and act as a cross functional process analyst within TDEF Operations and provide product support including manuals, playbooks, SOPs.…
Added 2 hours ago
AI
Senior Analyst – Fircosoft
Apptoza Inc.
Toronto, ON
- Contract
We are looking for a Senior Analyst – Fircosoft / Sanctions Screening with strong experience in sanctions compliance, transaction screening, and Fircosoft platforms. The candidate will be…
Added 2 hours ago
EI
Financial Analyst, Accounting and Systems
Equispheres Inc.
Ottawa, ON
- Full-time
The Financial Analyst works alongside the Controller on our Epicor ERP implementation, on sub-ledger and month-end close support, and on the reporting and analysis that guide decisions as…
Added 3 hours ago
TS
IT Asset Management Analyst
The Salvation Army in Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Demonstrated expertise in IT infrastructure, systems administration, application support, and technology operations across multiple technical disciplines.
Added 3 hours ago
K
Project Controls Analyst (Contract)
Kelly
AB · Edmonton, AB
- Contract
We are seeking a Project Controls Analyst to support large-scale industrial and infrastructure projects. This role is ideal for a detail-oriented professional with experience in project…
Added 3 hours ago
TS
IT Asset Management Analyst
The Salvation Army in Canada
Toronto, ON
- Contract
Demonstrated expertise in IT infrastructure, systems administration, application support, and technology operations across multiple technical disciplines.

CityofOttawa

Coordinator, Contract Service Delivery

Ottawa, ON, Canada

Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026

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Job details

Pay: Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026
Apply by: Oct 16, 2026
Experience: Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.
Posting language: English
Posted: Sep 29, 2026

Original job description

Requisition ID: 23706 Department: Transit Services Dept. Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026

JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa, including safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations.

You are responsible for coordination of ongoing contract services, serving as a subject matter expert for the assigned contracts. You: monitor ongoing delivery of third-party contracted services, through analysis and in-person service reviews; maintain overall service standards; manage, in conjunction with the City’s Purchasing Section, tenders for contracted services; support internal and external communications related to third-party contracts; contribute to ongoing program improvement; assist with oversight of financial resources and program budget; provide oversight for existing technology usage and make suggestions for capital projects that would serve to enhance/improve service; and participate in departmental projects and initiatives related to service improvement and expansion, as assigned.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Commerce, Business Administration, or a related field.

Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.

Experience in providing transportation for persons with disabilities is an asset

CERTIFICATIONS AND LICENCES

Not applicable

KNOWLEDGE

Knowledge of the issues/principles involved in the provision of public transit in Ottawa
Possess an understanding of how various transit operating processes and customer/vehicle data collection systems/processes impact transit planning, transit operations, and transit revenue
Possess an understanding of asset acquisition/lifecycle management of major transit assets, programs and processes (e.g. IT infrastructure/systems, automated systems, messaging/communications systems, lifecycle planning, transitway systems/station improvements, etc.) and how these impact transit planning, operations, and revenue
Process for developing Request for Qualifications & Requests for Proposals, including acceptance, review and selection of consultants
Contract management and oversight of consultants
Protocols for developing submissions, briefings, major reports
Processes for preparing project and division budgets
Must possess the training, experience and knowledge to organize the work and its performance
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Proven ability to work independently, with minimum supervision, and collaboratively with all staff as part of a team
Able to lead, coach, support, train and motivate staff, integrate the work of external consultants, coordinate/assign work to others, and to manage work quality, scheduling and completion
Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and that of others, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Able to think and plan strategically
Possess strong research, analytical, and problem solving skills
Able to manage concurrent complex, multi-million dollar (often highly sensitive) Contracts and bring the projects to completion according to schedule and within budget
Able to manage activities of technical and other staff, and consultants, and to coordinate activities with others
Able to prepare RFQ’s and RFP’s, and to review, analyze and recommend acceptance of proposals from consultants
Able to deal with sensitive and/or confidential work situations
Able to work collaboratively, and influence others to bring conflicting points of view to consensus
Extensive knowledge of computer statistical systems, ability to write computer program and database Standard Query Language (SQL) queries and forecast trends analysis
Extensive knowledge of scheduling systems
Financial management practices and budget processes
Communicate effectively with persons with disabilities
Skilled in the use of complex, advanced computer applications
Possess excellent interpersonal, communication, and report writing skills
Possess presentation skills to present information to internal/external audiences
Have experience with operational computer systems, spreadsheets and Standard Query Language (SQL) report writing software, radio communications systems, contract development management and dealing with the public at a senior level
Thorough, self-motivated and reliable
Organized, analytical and attentive to detail
Intuitive, innovative, and enthusiastic
Exhibit tact, discretion and sound judgment
Able to deal with contentious issues and situations
Possess a work record of good attendance and job performance
Considerable judgment is required when developing solutions to and resolving service and public related problems some of which would be of a sensitive and confidential nature
Substantial planning and analysis are required when forecasting service requirements, developing ad hoc reports, and when reviewing the many factors that influence the quality of service (contract limitations, vehicle and manpower availability, policies, procedures and standards)
Creativity is required when identifying and developing solutions to service problems and when recommending policies and/or procedural changes

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing
Additional vacancies may occur during the competition process
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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More about this job

Responsibilities

The coordinator monitors third-party contracted transit services through analysis and in-person reviews to ensure service standards are met. They also manage tenders, oversee financial budgets, and contribute to departmental service improvement initiatives.

Requirements

Candidates must hold a four-year university degree in Commerce, Business Administration, or a related field. A minimum of five years of relevant experience in a public transportation environment, including three years in a senior analyst capacity, is required.

Skills

Contract management
Public transit operations
Project management
Budgeting
SQL
Data analysis
Strategic planning
Vendor management
Report writing
Communication
Problem solving
Research
Asset management
Procurement
Trend forecasting
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Transit Services
Contract Management
Public Transportation
Procurement
RFP
RFQ
SQL
Budgeting
Data Analysis
Asset Management
Lifecycle Management
Service Delivery
Project Management
Transportation Planning
Operations
Reporting
Trend Analysis
Consultant Oversight
Health and Safety
Customer Service
Strategic Planning
Database Management
Scheduling Systems
Financial Management
Communication
Interpersonal Skills
Problem Solving
Research
Public Sector
Government

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