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Added 10 mins ago
Finance Co-Op
Sun Gro Horticulture
Mississauga, ON
Internship
…timing and stages of implementation. Projects could include financial analysis, budgeting, forecasting, and serving as project lead for specific finance-related initiatives. The successful…
Added 10 mins ago
Programmatic & Data Strategist - 12 Month Contract - Hybrid
Pelmorex
Oakville, ON
Full-time · Contract
Support financial budgeting, revenue forecasting, and assist in test plans for revenue optimization.
Added 10 mins ago
Liquor Store Assistant Manager - FT (Vernon)
Otter Co-op
Vernon, BC
$42,952 to $58,115.2 CAD / year
Full-time
Solid basic math skills and ability to read and understand financial reports
Added 24 mins ago
Civil Engineer - Design and Project Management, Urban Infrastructure, Greater Montreal Area
JobsMedia.io
Montreal, QC
Full-time
Reporting to the Service Director, the successful candidate will act as the lead designer and project manager for urban infrastructure projects.
Added 24 mins ago
Core Operations, Associate 2
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Full-time
…SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and…
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Accounts Receivable Analyst
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Full-time
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Director, Operational Planning
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$168,725 to $198,450 CAD / year
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Reporting to the General Manager, Paramedic & Seniors Services, is responsible for the oversight of program planning and operational policy development for the branch including the…
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Manager, Financial & Award Systems
Simon Fraser University
Burnaby, BC
Full-time
The Manager, Financial & Award Systems, is responsible for managing a departmental budget of $1.8 m and oversees the disbursement of $15 m in Graduate Scholarship, Specific Purpose,…
Added 24 mins ago
Programmatic & Data Strategist
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Technician, Supplier Revenue
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Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
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Associate, Entertainment Banking
CIBC
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CIBC Entertainment Banking provides advisory services and tailored financial solutions to media and entertainment companies across North America. Our team is composed of specialized…
Added 25 mins ago
Student, Financial Reporting
Inter Pipeline Ltd.
Calgary, AB
Inter Pipeline is excited to offer a 12-month student position within our Financial Reporting team from May 2027 to April 2028. This role provides an opportunity to gain hands-on…
Added 25 mins ago
Retail Operations Specialist
Canadian Tire Corporation
Toronto, ON
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Support the development of reporting, dashboards, metrics, and documentation that assist decision-making and operational oversight.
Added 25 mins ago
Mortgage Specialist
BMO
Surrey, BC
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Senior Relationship Manager Mid Market
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Hamilton, ON · St. Catharines, ON
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BMO's Canadian Middle Market team partners with private companies and public sector organizations to provide strategic financial solutions that fuel business success. As a trusted advisor,…
Added 25 mins ago
Accounts Receivable Supervisor
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Reporting to the Director, Operations, this role oversees day-to-day receivables activities, including team supervision. The successful candidate will establish strong financial controls,…
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Mineral Processing Coop - Vancouver
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The analysis considers operational, financial, resource and service-delivery implications and supports recommendations to managers and senior leaders.
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Manager, External Financial Reporting- 12-18 Month Contract
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Responsible for preparation of all external financial reports in accordance with International Financial Reporting Standards (‘IFRS’). Responsible for researching complex accounting and…
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Staff Product Manager
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…our market-leading Signal Priority and Preemption portfolio. Reporting directly to the Product Director of App Services, you will be the ultimate traffic controller for technology that…
Added 40 mins ago
Pharmacist - Drug Use Evaluation
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Analyze available financial reports and information; develop and implement appropriate strategies to increase sales and margins, improve productivity and manage assets and expenses
Added 40 mins ago
Transaction Services Senior Associate (Bilingual FR/EN)
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A career in our Financial Due Diligence practice, within Deals Transaction Services, will provide you the opportunity to help organizations realize the potential of mergers, acquisitions…

CityofOttawa

Coordinator, Contract Service Delivery

Ottawa, ON, Canada

Pay: Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026
Apply by: Oct 16, 2026
Experience: Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Requisition ID: 23706 Department: Transit Services Dept. Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026

JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa, including safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations.

You are responsible for coordination of ongoing contract services, serving as a subject matter expert for the assigned contracts. You: monitor ongoing delivery of third-party contracted services, through analysis and in-person service reviews; maintain overall service standards; manage, in conjunction with the City’s Purchasing Section, tenders for contracted services; support internal and external communications related to third-party contracts; contribute to ongoing program improvement; assist with oversight of financial resources and program budget; provide oversight for existing technology usage and make suggestions for capital projects that would serve to enhance/improve service; and participate in departmental projects and initiatives related to service improvement and expansion, as assigned.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Commerce, Business Administration, or a related field.

Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.

Experience in providing transportation for persons with disabilities is an asset

CERTIFICATIONS AND LICENCES

Not applicable

KNOWLEDGE

Knowledge of the issues/principles involved in the provision of public transit in Ottawa
Possess an understanding of how various transit operating processes and customer/vehicle data collection systems/processes impact transit planning, transit operations, and transit revenue
Possess an understanding of asset acquisition/lifecycle management of major transit assets, programs and processes (e.g. IT infrastructure/systems, automated systems, messaging/communications systems, lifecycle planning, transitway systems/station improvements, etc.) and how these impact transit planning, operations, and revenue
Process for developing Request for Qualifications & Requests for Proposals, including acceptance, review and selection of consultants
Contract management and oversight of consultants
Protocols for developing submissions, briefings, major reports
Processes for preparing project and division budgets
Must possess the training, experience and knowledge to organize the work and its performance
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Proven ability to work independently, with minimum supervision, and collaboratively with all staff as part of a team
Able to lead, coach, support, train and motivate staff, integrate the work of external consultants, coordinate/assign work to others, and to manage work quality, scheduling and completion
Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and that of others, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Able to think and plan strategically
Possess strong research, analytical, and problem solving skills
Able to manage concurrent complex, multi-million dollar (often highly sensitive) Contracts and bring the projects to completion according to schedule and within budget
Able to manage activities of technical and other staff, and consultants, and to coordinate activities with others
Able to prepare RFQ’s and RFP’s, and to review, analyze and recommend acceptance of proposals from consultants
Able to deal with sensitive and/or confidential work situations
Able to work collaboratively, and influence others to bring conflicting points of view to consensus
Extensive knowledge of computer statistical systems, ability to write computer program and database Standard Query Language (SQL) queries and forecast trends analysis
Extensive knowledge of scheduling systems
Financial management practices and budget processes
Communicate effectively with persons with disabilities
Skilled in the use of complex, advanced computer applications
Possess excellent interpersonal, communication, and report writing skills
Possess presentation skills to present information to internal/external audiences
Have experience with operational computer systems, spreadsheets and Standard Query Language (SQL) report writing software, radio communications systems, contract development management and dealing with the public at a senior level
Thorough, self-motivated and reliable
Organized, analytical and attentive to detail
Intuitive, innovative, and enthusiastic
Exhibit tact, discretion and sound judgment
Able to deal with contentious issues and situations
Possess a work record of good attendance and job performance
Considerable judgment is required when developing solutions to and resolving service and public related problems some of which would be of a sensitive and confidential nature
Substantial planning and analysis are required when forecasting service requirements, developing ad hoc reports, and when reviewing the many factors that influence the quality of service (contract limitations, vehicle and manpower availability, policies, procedures and standards)
Creativity is required when identifying and developing solutions to service problems and when recommending policies and/or procedural changes

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing
Additional vacancies may occur during the competition process
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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More about this job

Responsibilities

The coordinator monitors third-party contracted transit services through analysis and in-person reviews to ensure service standards are met. They also manage tenders, oversee financial budgets, and contribute to departmental service improvement initiatives.

Requirements

Candidates must hold a four-year university degree in Commerce, Business Administration, or a related field. A minimum of five years of relevant experience in a public transportation environment, including three years in a senior analyst capacity, is required.

Skills

Contract management
Public transit operations
Project management
Budgeting
SQL
Data analysis
Strategic planning
Vendor management
Report writing
Communication
Problem solving
Research
Asset management
Procurement
Trend forecasting
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Transit Services
Contract Management
Public Transportation
Procurement
RFP
RFQ
SQL
Budgeting
Data Analysis
Asset Management
Lifecycle Management
Service Delivery
Project Management
Transportation Planning
Operations
Reporting
Trend Analysis
Consultant Oversight
Health and Safety
Customer Service
Strategic Planning
Database Management
Scheduling Systems
Financial Management
Communication
Interpersonal Skills
Problem Solving
Research
Public Sector
Government

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