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Added 8 mins ago
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Mgr, Workforce Mgmt & Capacity Planning
Northwestel
Yellowknife, NT
- Full-time
Reporting to the Senior Manager Shared Service Operations, this position is responsible for providing a centralized service, referred to as the Control Centre, to coordinate, schedule and…
Added 10 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Peterborough, ON · Owen Sound, ON
- $75,000 to $95,000 CAD / year
- Full-time
Provide regular reports on sales activities, opportunities, and forecasted revenue to senior management.
Added 10 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
London, ON
- $70,000 to $90,000 CAD / year
Provide regular reports on sales activities, opportunities, and forecasted revenue to senior management.
Added 23 mins ago
TR
AI Product Security Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
You will support compliance across the product portfolio and explain technical risks in terms of business impact, helping senior engineering and product leaders make informed decisions.
Added 23 mins ago
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Senior Maintenance Engineer
Mosaic
Esterhazy, SK · CA - Esterhazy, SK
- Full-time
Support maintenance planners, tradespersons, and supervisors with technical expertise, project management, and management of change.
Added 23 mins ago
Senior Engineer - Mechanical Systems and Equipment
Westinghouse Electric Company, LLC
Kitchener, ON
As a Senior Engineer – Mechanical Systems and Equipment you will provide technical leadership for the design, development, analysis, and implementation of complex mechanical systems and…
Added 23 mins ago
S
Senior Project Controls Specialist, Planning & Scheduling
Stantec
Burnaby, BC
- Full-time
…concept to completion. We partner with clients to provide both program management and construction management to strategize, plan, and implement projects that drive organizations forward.…
Added 23 mins ago
Supply Chain Coordinator (Project Procurement)
BWXT
Cambridge, ON
…projects. You will serve as the primary link between Supply Management, Project Management, Engineering, and Quality, while managing procurement schedules and representing Supply Management…
Added 23 mins ago
Learning Leader, EY-Parthenon Canada (18-month contract)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
…learning across the talent lifecycle, including onboarding, technical capability development, leadership development, and continuous professional…
Added 23 mins ago
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Responsable d’Acceptation Client / Customer Acceptance Manager
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Added 24 mins ago
SE
Site Service Automation Specialist
Schneider Electric
Calgary, AB
- $75,200 to $112,800 CAD / year
- Full-time
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 24 mins ago
IO
Project Manager, Asset Management Execution – Capital Investments
Infrastructure Ontario
Toronto, ON
- Full-time
…implementation. This includes leading scope, schedule and budget management, stakeholder engagement, risk mitigation and coordinated delivery across a diverse program of…
Added 24 mins ago
MC
Senior Procurement Advisor
MatchBox Consulting Group
Burnaby, BC
- Contract
Provide procurement and contracting advice to project teams, senior management, and other Supply Chain professionals.
Added 24 mins ago
SE
Site Service Automation Specialist
Schneider Electric
Richmond, BC
- $75,200 to $112,800 CAD / year
- Full-time
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 24 mins ago
DI
Senior IT Security Engineer
Draganfly Inc.
Burnaby, BC
- $120,000 to $140,000 CAD / year
- Full-time
Translate security policies into technical standards and procedures and support security awareness and change management.
Added 24 mins ago
O
Senior Project Manager
OnX
Toronto, ON
- Full-time
…client expectations. You will act equally in a relationship-management capacity, cultivating and growing client relationships while actively managing program-level engagements across the AI…
Added 25 mins ago
BB
Director, Marketing Technology Consulting
Bond Brand Loyalty
Canada
- $135,000 to $185,000 CAD / year
Working closely with Senior Directors, client stakeholders, and cross-functional teams, this role blends strategic consulting skills with hands-on delivery leadership. The Director will…
Added 25 mins ago
IF
Director, Specialty Lines
Intact FC
Toronto, ON · Mississauga, ON · Montreal, QC
- Full-time
…plans tailored to the Canadian marketplace and aligned with our program appetite. You will also build trusted relationships with brokers and key market partners to ensure that Specialty…
Added 40 mins ago
GM
Senior Software Engineering - Protocol Operations & Trust
General Motors
Markham, ON
- Full-time
Uphold high standards for code quality and software architecture through code reviews and technical leadership, mentoring other engineers on software engineering and simulation testing best…
Added 40 mins ago
WO
Health Care Aide - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Part-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 40 mins ago
GD
Program Manager, International TacCIS
General Dynamics Missions System International
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
10 + years experience in Program Management, ideally in complex technical projects or defence and aerospace, preference for international markets.
Added 40 mins ago
GD
Program Manager, International TacCIS
General Dynamics Missions System International
Ottawa, ON · Calgary, Alberta
- $130,000 to $165,000 CAD / year
- Full-time
10 + years experience in Program Management, ideally in complex technical projects or defence and aerospace, preference for international markets.
Added 52 mins ago
BC
Senior Process Engineer, Advanced Fuels and Chemicals
BBA Consultants
Calgary, AB
- Full-time
Wide playing field, based on your interests, from technical and team management to project management
Added 52 mins ago
RT
Product Owner/Scrum Master
Robosoft Technologies
Canada
- Full-time
This is a highly visible, client-facing role requiring strong technical fluency, exceptional communication skills, and a deep understanding of the full software development lifecycle. The…
Added 52 mins ago
BB
Director, Marketing Technology Consulting
Bond Brand Loyalty
Canada
- $135,000 to $185,000 CAD / year
- Full-time
Working closely with Senior Directors, client stakeholders, and cross-functional teams, this role blends strategic consulting skills with hands-on delivery leadership. The Director will…

CityofOttawa

Coordinator, Contract Service Delivery

Ottawa, ON, Canada

Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026

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Job details

Pay: Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026
Apply by: Oct 16, 2026
Experience: Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.
Posting language: English
Posted: Sep 29, 2026

Original job description

Requisition ID: 23706 Department: Transit Services Dept. Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026

JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa, including safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations.

You are responsible for coordination of ongoing contract services, serving as a subject matter expert for the assigned contracts. You: monitor ongoing delivery of third-party contracted services, through analysis and in-person service reviews; maintain overall service standards; manage, in conjunction with the City’s Purchasing Section, tenders for contracted services; support internal and external communications related to third-party contracts; contribute to ongoing program improvement; assist with oversight of financial resources and program budget; provide oversight for existing technology usage and make suggestions for capital projects that would serve to enhance/improve service; and participate in departmental projects and initiatives related to service improvement and expansion, as assigned.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Commerce, Business Administration, or a related field.

Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.

Experience in providing transportation for persons with disabilities is an asset

CERTIFICATIONS AND LICENCES

Not applicable

KNOWLEDGE

Knowledge of the issues/principles involved in the provision of public transit in Ottawa
Possess an understanding of how various transit operating processes and customer/vehicle data collection systems/processes impact transit planning, transit operations, and transit revenue
Possess an understanding of asset acquisition/lifecycle management of major transit assets, programs and processes (e.g. IT infrastructure/systems, automated systems, messaging/communications systems, lifecycle planning, transitway systems/station improvements, etc.) and how these impact transit planning, operations, and revenue
Process for developing Request for Qualifications & Requests for Proposals, including acceptance, review and selection of consultants
Contract management and oversight of consultants
Protocols for developing submissions, briefings, major reports
Processes for preparing project and division budgets
Must possess the training, experience and knowledge to organize the work and its performance
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Proven ability to work independently, with minimum supervision, and collaboratively with all staff as part of a team
Able to lead, coach, support, train and motivate staff, integrate the work of external consultants, coordinate/assign work to others, and to manage work quality, scheduling and completion
Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and that of others, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Able to think and plan strategically
Possess strong research, analytical, and problem solving skills
Able to manage concurrent complex, multi-million dollar (often highly sensitive) Contracts and bring the projects to completion according to schedule and within budget
Able to manage activities of technical and other staff, and consultants, and to coordinate activities with others
Able to prepare RFQ’s and RFP’s, and to review, analyze and recommend acceptance of proposals from consultants
Able to deal with sensitive and/or confidential work situations
Able to work collaboratively, and influence others to bring conflicting points of view to consensus
Extensive knowledge of computer statistical systems, ability to write computer program and database Standard Query Language (SQL) queries and forecast trends analysis
Extensive knowledge of scheduling systems
Financial management practices and budget processes
Communicate effectively with persons with disabilities
Skilled in the use of complex, advanced computer applications
Possess excellent interpersonal, communication, and report writing skills
Possess presentation skills to present information to internal/external audiences
Have experience with operational computer systems, spreadsheets and Standard Query Language (SQL) report writing software, radio communications systems, contract development management and dealing with the public at a senior level
Thorough, self-motivated and reliable
Organized, analytical and attentive to detail
Intuitive, innovative, and enthusiastic
Exhibit tact, discretion and sound judgment
Able to deal with contentious issues and situations
Possess a work record of good attendance and job performance
Considerable judgment is required when developing solutions to and resolving service and public related problems some of which would be of a sensitive and confidential nature
Substantial planning and analysis are required when forecasting service requirements, developing ad hoc reports, and when reviewing the many factors that influence the quality of service (contract limitations, vehicle and manpower availability, policies, procedures and standards)
Creativity is required when identifying and developing solutions to service problems and when recommending policies and/or procedural changes

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing
Additional vacancies may occur during the competition process
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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More about this job

Responsibilities

The coordinator monitors third-party contracted transit services through analysis and in-person reviews to ensure service standards are met. They also manage tenders, oversee financial budgets, and contribute to departmental service improvement initiatives.

Requirements

Candidates must hold a four-year university degree in Commerce, Business Administration, or a related field. A minimum of five years of relevant experience in a public transportation environment, including three years in a senior analyst capacity, is required.

Skills

Contract management
Public transit operations
Project management
Budgeting
SQL
Data analysis
Strategic planning
Vendor management
Report writing
Communication
Problem solving
Research
Asset management
Procurement
Trend forecasting
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Transit Services
Contract Management
Public Transportation
Procurement
RFP
RFQ
SQL
Budgeting
Data Analysis
Asset Management
Lifecycle Management
Service Delivery
Project Management
Transportation Planning
Operations
Reporting
Trend Analysis
Consultant Oversight
Health and Safety
Customer Service
Strategic Planning
Database Management
Scheduling Systems
Financial Management
Communication
Interpersonal Skills
Problem Solving
Research
Public Sector
Government

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