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Added 2 hours ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 2 hours ago
NE
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
Gather, clarify, document, and prioritize business and technical requirements for backend requests, system enhancements, reports, and data investigations.
Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
S
Operations Analyst
SGI
Regina, SK
- Full-time
The Operations Analyst is responsible for ensuring optimal availability and utility of resources, including the grouping, configuration, allocation, and capacity management of those…
Added 6 hours ago
R
Stage - Hiver 2027 - Gestion et analyse de données clients / Internship - Winter 2027 - Customer Master Data Analysis and Management
RTX
Longueuil, QC
- Full-time
Added 6 hours ago
C&
Research Analyst
Cushman & Wakefield
Toronto, ON
- Full-time
We are currently seeking a Research Analyst to join our Toronto office. As part of the Cushman & Wakefield network, you will benefit from access to all our best practices including…
Added 9 hours ago
CC
Industrial Automation Specialist
Club Coffee LP
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
Own technical execution of automation projects as scoped by the Production Business Analyst, including configuration, testing, commissioning, go-live support, and vendor coordination.
Added 9 hours ago
NS
Senior Systems Analyst - Renal Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
The Senior System Analyst partners with clinical, operational, and administrative stakeholders to understand reporting and information needs and translate those requirements into effective…
Added 10 hours ago
TU
Regulatory Analyst
targetjobs UK
Toronto, ON
- Full-time
The Regulatory Analyst is responsible for regulatory intelligence tasks and processes within the MedBoard platform and organization:
Added 11 hours ago
TC
Financial Analyst
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
We’re looking for a Financial Analyst to play a key role in shaping inventory and gross margin insights for a multi‑billion-dollar retail business. This role works closely with Finance and…
Added 11 hours ago
A
Actuarial Configuration Specialist - Pension Administration
Aon
Montreal, QC
- Full-time
Are you an actuarial analyst who also has strong analytical and computer skills? Do you enjoy looking into the details and have a highly developed ability to apply all the capabilities of…
Added 12 hours ago
S
Technical Analyst
SaskTel
Regina, SK
- Full-time
…implementation, development of standards and provisioning advanced technical support. May provide direction and leadership, coordinate workloads, schedule and prioritize activities for…
Added 13 hours ago
CP
Master Data Analyst (12-month contract)
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
- $86,000 to $115,000 CAD / year
- Contract
Champion Petfoods is expanding! We are excited to announce we are looking for a Master Data Analyst (12-month contract) to join our rapidly growing company.
Added 13 hours ago
MI
Programmer Analyst
Magna International
St. Thomas, ON
- $84,000 to $100,000 CAD / year
- Full-time
The Programmer Analyst’s role is to define, develop, test, analyze, and maintain existing and new software applications in support of the achievement of business requirements. This includes…
Added 15 hours ago
CL
IT - Business Systems Analyst
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- $80,000 to $120,000 CAD / year
- Full-time
Reporting to the Senior Manager, Business Systems - IT, the Business Systems & Automation Analyst supports the improvement, reliability, and continuous development of the company's IT…
Added 16 hours ago
CN
Project Controls & Data Analyst
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
The Project Controls & Data Analyst is responsible for providing integrated R&D project control, database management, reporting and analytical support to ensure projects are effectively…
Added 16 hours ago
W
IT - Business Systems Analyst
Westerkirk
Toronto, ON
- $80,000 to $120,000 CAD / year
Reporting to the Senior Manager, Business Systems - IT, the Business Systems & Automation Analyst supports the improvement, reliability, and continuous development of the company's IT…
Added 16 hours ago
TT
Financial Analyst
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
We’re looking for a Financial Analyst to play a key role in shaping inventory and gross margin insights for a multi‑billion-dollar retail business. This role works closely with Finance and…
Added 16 hours ago
Senior Systems Analyst - Renal Program
Nova Scotia Health and IWK Health
Halifax, NS
The Senior System Analyst partners with clinical, operational, and administrative stakeholders to understand reporting and information needs and translate those requirements into effective…
Added 17 hours ago
E
Lands and Right-of-Way (ROW) Analyst
Enbridge
Edmonton, AB · Sarnia, ON
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. We are seeking a Lands and Right-of-Way (ROW) Analyst to join our team!
Added 17 hours ago
A
Cloud DevOps Specialist
Accenture
Ottawa, ON · Montreal, QC
- Full-time
…strictly isolated network. You will deploy and configure the database, streaming and processing components, and build the ingestion and transformation pipelines that carry a priority data…
Added 17 hours ago
A
Data Solutions Specialist
Accenture
Ottawa, ON · Montreal, QC
- Full-time
…strictly isolated network. You will deploy and configure the database, streaming and processing components, and build the ingestion and transformation pipelines that carry a priority data…
Added 17 hours ago
M
Senior Rail Corridor Planning Officer - 6 Month Contract
Metrolinx
Canada
- Full-time
Minimum four (4) years’ experience in a Data Analyst or similar role, with a background in technology, information management, relational database design and development, business…
Added 18 hours ago
C
Technology Product Management Lead Business Analyst Vice President
Citi
Mississauga, ON
- Full-time
The Technology Product Management Lead Analyst is a senior individual contributor (IC) position responsible for liaising between senior business users, operations leads, and technologists…
Added 20 hours ago
S
Senior Data Governance Analyst
SPECTRAFORCE
Toronto, ON
- Contract
Perform data analysis and technical assessments using database technologies and data management tools.

CityofOttawa

Coordinator, Contract Service Delivery

Ottawa, ON, Canada

Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026

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Job details

Pay: Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026
Apply by: Oct 16, 2026
Experience: Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.
Posting language: English
Posted: Sep 29, 2026

Original job description

Requisition ID: 23706 Department: Transit Services Dept. Service: Transit Bus Oper & Maintenance Service Employment Type: 2 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 15/10/2026

JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa, including safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations.

You are responsible for coordination of ongoing contract services, serving as a subject matter expert for the assigned contracts. You: monitor ongoing delivery of third-party contracted services, through analysis and in-person service reviews; maintain overall service standards; manage, in conjunction with the City’s Purchasing Section, tenders for contracted services; support internal and external communications related to third-party contracts; contribute to ongoing program improvement; assist with oversight of financial resources and program budget; provide oversight for existing technology usage and make suggestions for capital projects that would serve to enhance/improve service; and participate in departmental projects and initiatives related to service improvement and expansion, as assigned.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Commerce, Business Administration, or a related field.

Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.

Experience in providing transportation for persons with disabilities is an asset

CERTIFICATIONS AND LICENCES

Not applicable

KNOWLEDGE

Knowledge of the issues/principles involved in the provision of public transit in Ottawa
Possess an understanding of how various transit operating processes and customer/vehicle data collection systems/processes impact transit planning, transit operations, and transit revenue
Possess an understanding of asset acquisition/lifecycle management of major transit assets, programs and processes (e.g. IT infrastructure/systems, automated systems, messaging/communications systems, lifecycle planning, transitway systems/station improvements, etc.) and how these impact transit planning, operations, and revenue
Process for developing Request for Qualifications & Requests for Proposals, including acceptance, review and selection of consultants
Contract management and oversight of consultants
Protocols for developing submissions, briefings, major reports
Processes for preparing project and division budgets
Must possess the training, experience and knowledge to organize the work and its performance
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Proven ability to work independently, with minimum supervision, and collaboratively with all staff as part of a team
Able to lead, coach, support, train and motivate staff, integrate the work of external consultants, coordinate/assign work to others, and to manage work quality, scheduling and completion
Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and that of others, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Able to think and plan strategically
Possess strong research, analytical, and problem solving skills
Able to manage concurrent complex, multi-million dollar (often highly sensitive) Contracts and bring the projects to completion according to schedule and within budget
Able to manage activities of technical and other staff, and consultants, and to coordinate activities with others
Able to prepare RFQ’s and RFP’s, and to review, analyze and recommend acceptance of proposals from consultants
Able to deal with sensitive and/or confidential work situations
Able to work collaboratively, and influence others to bring conflicting points of view to consensus
Extensive knowledge of computer statistical systems, ability to write computer program and database Standard Query Language (SQL) queries and forecast trends analysis
Extensive knowledge of scheduling systems
Financial management practices and budget processes
Communicate effectively with persons with disabilities
Skilled in the use of complex, advanced computer applications
Possess excellent interpersonal, communication, and report writing skills
Possess presentation skills to present information to internal/external audiences
Have experience with operational computer systems, spreadsheets and Standard Query Language (SQL) report writing software, radio communications systems, contract development management and dealing with the public at a senior level
Thorough, self-motivated and reliable
Organized, analytical and attentive to detail
Intuitive, innovative, and enthusiastic
Exhibit tact, discretion and sound judgment
Able to deal with contentious issues and situations
Possess a work record of good attendance and job performance
Considerable judgment is required when developing solutions to and resolving service and public related problems some of which would be of a sensitive and confidential nature
Substantial planning and analysis are required when forecasting service requirements, developing ad hoc reports, and when reviewing the many factors that influence the quality of service (contract limitations, vehicle and manpower availability, policies, procedures and standards)
Creativity is required when identifying and developing solutions to service problems and when recommending policies and/or procedural changes

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing
Additional vacancies may occur during the competition process
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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More about this job

Responsibilities

The coordinator monitors third-party contracted transit services through analysis and in-person reviews to ensure service standards are met. They also manage tenders, oversee financial budgets, and contribute to departmental service improvement initiatives.

Requirements

Candidates must hold a four-year university degree in Commerce, Business Administration, or a related field. A minimum of five years of relevant experience in a public transportation environment, including three years in a senior analyst capacity, is required.

Skills

Contract management
Public transit operations
Project management
Budgeting
SQL
Data analysis
Strategic planning
Vendor management
Report writing
Communication
Problem solving
Research
Asset management
Procurement
Trend forecasting
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Transit Services
Contract Management
Public Transportation
Procurement
RFP
RFQ
SQL
Budgeting
Data Analysis
Asset Management
Lifecycle Management
Service Delivery
Project Management
Transportation Planning
Operations
Reporting
Trend Analysis
Consultant Oversight
Health and Safety
Customer Service
Strategic Planning
Database Management
Scheduling Systems
Financial Management
Communication
Interpersonal Skills
Problem Solving
Research
Public Sector
Government

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