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Added 24 mins ago
Customer Success Manager
Airbus
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Full-time
Excellent communication skills (internal/external) and assertiveness, including experience in holding technical commercial discussions with airlines, ranging from airline CEOs, VPs, Heads…
Added 39 mins ago
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Full-time
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Added 39 mins ago
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Full-time
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Added 53 mins ago
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Added 53 mins ago
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Added 1 hour ago
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CityofOttawa

Curriculum Developer

Ottawa, ON, Canada

Pay: Service: Safety, Regulatory, Trng & Dev Service Employment Type: 1 Full-time Permanent Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $65,279.76 - $92,588.86 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 16/10/2026
Apply by: Oct 17, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Requisition ID: 23708 Department: Transit Services Dept. Service: Safety, Regulatory, Trng & Dev Service Employment Type: 1 Full-time Permanent Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $65,279.76 - $92,588.86 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 16/10/2026

JOB SUMMARY

The mandate of the Safety, Compliance, Training and Development Service is to provide training and development, safety and compliance, and quality and continuous improvement of bus, para transit and light rail services. Services and programs include appropriate safety and job training for transit employees, and the compliance, development and implementation of safety standards to protect the general public.

Under the direction of the Program Manager, Training & Development, you are responsible for serving as the curriculum development specialist for Transit Training and Development, designing and developing curricula for all transit training and orientation programs for the Training and Development Unit. You: conduct comprehensive Training and Development needs assessments; develop departmental campaigns such as Safe Winter Driving and Double Decker Familiarization; develop and maintain lessons, handouts, workbooks, and multimedia presentations; evaluate training standards and procedures; consult with internal and external clients and stakeholders, such as the Corporate Claims Department, City Clerk and Solicitor Department, Diversity and Inclusion Branch, other transit properties; and participate on various work-related committees.

EDUCATION AND EXPERIENCE

Completion of 3 year community college diploma or university degree in Education, Organizational Development or other closely related academic field including course work in Curriculum Design and Adult Learning Theory.

Minimum of 5 years of progressively responsible experience in the field of adult education in a transit or operational environment. Experience should include 3 years as a relief or full time training instructor.

CERTIFICATIONS AND LICENCES

Valid Ontario unrestricted CZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated

Signing Authority under the MTO Driver Certification Program for certain positions

KNOWLEDGE

Knowledge of Departmental/Branch/Division mandate, programs, policies and guidelines
Knowledge of Training and Development programs/procedures for conventional transit, Para Transpo, maintenance personnel and rail operators
Knowledge of the operation of transit vehicles and related equipment
Knowledge of the issues/theories/practices/principles involved in the provision of training
Knowledge of principles of adult learning and various learning styles
Knowledge of curriculum development methods and processes, including developing/conducting training needs assessments and program evaluations
Thorough knowledge of the MTO Highway Traffic Act and Regulations
Thorough knowledge of MTO Driver Certification Program, Defensive Driving and MTO Air Brake Endorsement Course
Knowledge of Commercial Vehicle Operators Registration
Expertise in developing learning solutions using emerging instructional technologies, including equipment to develop multimedia presentations
Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

Proven ability to work independently, with minimum supervision and collaboratively with all staff as part of a team
Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Able to evaluate business and operational activities to assess training needs
Able to write and revise training program manuals
Able to develop new training curricula
Able to recognize and analyze needs and challenges
Able to identify and assess problems and to use analytic and problem solving skills to seek resolution in an effective and timely manner
Able to work collaboratively and to bring conflicting points of view to consensus
Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/internet
Proven ability to establish and maintain effective working relationships with management, peers, trainers, trainees, and union officials
Possess excellent interpersonal, communication and writing skills
Possess presentation skills to present information to internal/external audiences
Possess emotional intelligence
Thorough and attentive to detail
Innovative and able to demonstrate a results-oriented approach to problem solving
Able to demonstrate sound judgment
Possess initiative, maturity, patience, integrity
Flexible and adaptable to deal with shifting priorities
Possess a work record of good attendance and job performance

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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More about this job

Responsibilities

The curriculum developer designs and develops training programs for transit employees, including conventional, para-transit, and light rail services. They conduct comprehensive needs assessments and collaborate with internal and external stakeholders to ensure safety and compliance standards are met.

Requirements

Candidates must possess a 3-year community college diploma or university degree in Education or Organizational Development. A minimum of 5 years of experience in adult education within a transit or operational environment is required.

Skills

Curriculum Development
Adult Learning Theory
Training Needs Assessment
Instructional Design
Multimedia Presentations
Transit Operations
Safety Compliance
Project Management
Communication Skills
Interpersonal Skills
Analytical Skills
Problem Solving
MS Office Suite
Leadership
Stakeholder Consultation

Visa sponsorship

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Keywords

Curriculum Development
Adult Education
Transit Services
Safety Standards
Compliance
Training Needs Assessment
Instructional Design
Multimedia
Highway Traffic Act
MTO Driver Certification
Defensive Driving
Air Brake Endorsement
Organizational Development
Stakeholder Management
MS Office
Learning Styles
Program Evaluation
Public Transit
Training Instructor

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