Requisition ID: 23708 Department: Transit Services Dept. Service: Safety, Regulatory, Trng & Dev Service Employment Type: 1 Full-time Permanent Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $65,279.76 - $92,588.86 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 16/10/2026
JOB SUMMARY
The mandate of the Safety, Compliance, Training and Development Service is to provide training and development, safety and compliance, and quality and continuous improvement of bus, para transit and light rail services. Services and programs include appropriate safety and job training for transit employees, and the compliance, development and implementation of safety standards to protect the general public.
Under the direction of the Program Manager, Training & Development, you are responsible for serving as the curriculum development specialist for Transit Training and Development, designing and developing curricula for all transit training and orientation programs for the Training and Development Unit. You: conduct comprehensive Training and Development needs assessments; develop departmental campaigns such as Safe Winter Driving and Double Decker Familiarization; develop and maintain lessons, handouts, workbooks, and multimedia presentations; evaluate training standards and procedures; consult with internal and external clients and stakeholders, such as the Corporate Claims Department, City Clerk and Solicitor Department, Diversity and Inclusion Branch, other transit properties; and participate on various work-related committees.
EDUCATION AND EXPERIENCE
Completion of 3 year community college diploma or university degree in Education, Organizational Development or other closely related academic field including course work in Curriculum Design and Adult Learning Theory.
Minimum of 5 years of progressively responsible experience in the field of adult education in a transit or operational environment. Experience should include 3 years as a relief or full time training instructor.
CERTIFICATIONS AND LICENCES
Valid Ontario unrestricted CZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
Signing Authority under the MTO Driver Certification Program for certain positions
KNOWLEDGE
- Knowledge of Departmental/Branch/Division mandate, programs, policies and guidelines
- Knowledge of Training and Development programs/procedures for conventional transit, Para Transpo, maintenance personnel and rail operators
- Knowledge of the operation of transit vehicles and related equipment
- Knowledge of the issues/theories/practices/principles involved in the provision of training
- Knowledge of principles of adult learning and various learning styles
- Knowledge of curriculum development methods and processes, including developing/conducting training needs assessments and program evaluations
- Thorough knowledge of the MTO Highway Traffic Act and Regulations
- Thorough knowledge of MTO Driver Certification Program, Defensive Driving and MTO Air Brake Endorsement Course
- Knowledge of Commercial Vehicle Operators Registration
- Expertise in developing learning solutions using emerging instructional technologies, including equipment to develop multimedia presentations
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Proven ability to work independently, with minimum supervision and collaboratively with all staff as part of a team
- Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
- Able to evaluate business and operational activities to assess training needs
- Able to write and revise training program manuals
- Able to develop new training curricula
- Able to recognize and analyze needs and challenges
- Able to identify and assess problems and to use analytic and problem solving skills to seek resolution in an effective and timely manner
- Able to work collaboratively and to bring conflicting points of view to consensus
- Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/internet
- Proven ability to establish and maintain effective working relationships with management, peers, trainers, trainees, and union officials
- Possess excellent interpersonal, communication and writing skills
- Possess presentation skills to present information to internal/external audiences
- Possess emotional intelligence
- Thorough and attentive to detail
- Innovative and able to demonstrate a results-oriented approach to problem solving
- Able to demonstrate sound judgment
- Possess initiative, maturity, patience, integrity
- Flexible and adaptable to deal with shifting priorities
- Possess a work record of good attendance and job performance
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
.
