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CityofOttawa

Program Consultant, Learning & Development-Second Language Training

Ottawa, ON, Canada

Service: Human Resources Services Employment Type: 1 Full-time Temporary - Work Hours: 35.00 /hours per week Affiliation: MPE/New City MPE Salary Information: $81,359.46 - $102,891.88 annually (2025 rates of pay) Location: 100 Constellation, Nepean Job Category: Administrative and Support Services Application Close: 09/11/2026

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Job details

Pay: Service: Human Resources Services Employment Type: 1 Full-time Temporary - Work Hours: 35.00 /hours per week Affiliation: MPE/New City MPE Salary Information: $81,359.46 - $102,891.88 annually (2025 rates of pay) Location: 100 Constellation, Nepean Job Category: Administrative and Support Services Application Close: 09/11/2026
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 23872 Department: Finance and Corporate Services Dept. Service: Human Resources Services Employment Type: 1 Full-time Temporary - Work Hours: 35.00 /hours per week Affiliation: MPE/New City MPE Salary Information: $81,359.46 - $102,891.88 annually (2025 rates of pay) Location: 100 Constellation, Nepean Job Category: Administrative and Support Services Application Close: 09/11/2026

JOB SUMMARY

You are responsible for the development, delivery and continuous improvement of the City's corporate second-language training and language proficiency testing programs in support of bilingual service delivery and organizational language requirements. Working collaboratively with senior management, French Language Services, employees and Learning and Development practitioners, you identify development needs, provide expert advice and coaching to managers, and design and implement learning solutions that enhance employee language proficiency and promote a bilingual workplace culture. You are coordinate the corporate language proficiency testing program, including the selection and implementation of assessment tools to meet organizational requirements. You serve as an advisor on second-language training and testing matters; conduct research and recommend program and policy improvements; oversee procurement activities and service provider contracts, including the development and evaluation of RFPs; and supervise one Program Assistant.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Linguistics, Second Language Teaching, Business Administration, Public Administration or a related field, with specialization in Adult Education, Training or Organizational Effectiveness

Minimum of 5 years of related experience in providing French or English Second Language training and testing services and managing projects, with specialist experience in Adult Learning

CERTIFICATIONS AND LICENCES

Certificate in teaching French or English as a second language to adults is desirable

Certified Human Resources Leader (CHRL) designation is desirable

KNOWLEDGE

A thorough working knowledge of principles and practices of adult education, as well as learning and development practices and evaluation methodologies
Second Language training and testing principles and practices
Knowledge and application of non-classroom learning methodologies such as web based training
Thorough knowledge and application of project management methodologies
An advanced level of client consultation and group facilitation skills
Marketing and communication strategies
Strategic and operational planning
Career development practices
Legislation and policies affecting training, testing and development
Must possess the training, experience and knowledge to organize the work and its performance
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Plan, procure, direct and evaluate testing programs and training courses and other learning strategies including computer-based and multi-media training initiatives
Manage the work and contracts of external consultants
Supervise program support staff
Manage projects within a team environment
Articulate and set clear expectations
Market and effectively advertise programming to clients
Conduct research, perform analysis and present research findings and recommendations
Communicate effectively and persuasively, both orally and in writing, to all organizational levels within the city
Develop and maintain productive working relationships at all levels within the corporation
Exercise integrity and sensitivity to employees’ growth and development
Plan and organize at an advanced level

WHAT YOU NEED TO KNOW

Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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More about this job

Responsibilities

You will develop, deliver, and improve corporate second-language training and language proficiency testing programs to support bilingual service delivery. Additionally, you will manage procurement activities, oversee service provider contracts, and provide expert advice to senior management regarding language training solutions.

Requirements

Candidates must hold a four-year university degree in a relevant field and possess at least five years of experience in second-language training and project management. Proficiency in both English and French is a mandatory requirement for this position.

Skills

Adult education
Second language training
Project management
Client consultation
Group facilitation
Procurement
Contract management
Strategic planning
Operational planning
Language proficiency testing
Research
Data analysis
Communication
Supervision
Policy development

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Keywords

Linguistics
Adult Education
Second Language Teaching
Business Administration
Public Administration
Organizational Effectiveness
CHRL
Project Management
Procurement
RFP
Bilingualism
Language Proficiency
Training
Testing
Consultation
Facilitation
Strategic Planning
Operational Planning
Career Development
Health and Safety
Human Resources
Corporate Services
Policy Improvement
Contract Management
Research
Analysis
Communication
Supervision
Learning and Development
Assessment Tools

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