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Added 2 mins ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…and other bursary-funded streams. The incumbent manages the full trainee life cycle: selection and funding preparation, payroll and HR onboarding, status tracking, and budget and tuition…
Added 32 mins ago
G
Greenhouse Supervisor
GoodWork.ca
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Assist with projects and other operations as needed, including occasional weekend or evening shifts
Added 1 hour ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
…our customers receive their orders accurately, safely, and on…
Added 1 hour ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status : Temporary full-time (6 months replacement)
Added 1 hour ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
…our customers receive their orders accurately, safely, and on…
Added 1 hour ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
…our customers receive their orders accurately, safely, and on…
Added 2 hours ago
EG
Sorter/General Labourer
Emterra Group
Kamloops, BC
- Full-time
Must have ability to work in manufacturing environment which varies based on weather conditions;
Added 2 hours ago
NI
Canada Territory Sales Representative - Mississauga, Ontario
Norman International Inc.
Mississauga, ON
- $80,000 CAD / year
- Full-time
Must have a valid driver's license, reliable automobile, and current auto insurance
Added 3 hours ago
NS
Laundry Worker- Environmental Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Long Assignment, Full-time position; 75 hours biweekly
Added 3 hours ago
CC
Supervisor, Office of the President and Social Media
Cogeco Connexion
Montreal, QC
- Full-time
…responsible for ensuring representatives are promoting Cogeco’s full range of services and maximizing sales opportunities. The incumbent is responsible for maintaining the highest level of…
Added 3 hours ago
CD
CDL Delivery Trainee
Crown Distributors
SK
- Full-time
…cover 100% of your Class A CDL training costs. This is a paid, full-time entry-level role where you ride along with experienced drivers and work with a CDL instructor. Full-time, Monday…
Added 3 hours ago
TU
Financial Processing Levels 1-4 (Term Placements)
The University of British Columbia
Vancouver, BC
- Temporary
…temporary employee with UBC Hiring Solutions, you will be placed on full-time assignments (35 hours per week) which will vary in length, pay, location and work arrangement (onsite full-time…
Added 3 hours ago
ET
Sales Supervisor
Execulink Telecom
Woodstock, ON
- Full-time
We’re looking for a Sales Supervisor to lead a team of queue-based Sales Representatives, spark performance, build confidence, and help create an engaging, goal-driven culture where people…
Added 3 hours ago
Heavy Duty Cleaner (Everclean)
Kandor
Vancouver, BC
Report damage, safety hazards, or equipment problems to your supervisor
Added 3 hours ago
Shift Supervisor - Secure Facility
GardaWorld
Vancouver, BC
Consistent full-time schedules: Day Shift: Sunday to Wednesday, 0500–1700 hrs / Night Shift: Sunday to Tuesday, 1700–0500 hrs · Must have resided in Canada for the past 5 years
Added 4 hours ago
SP
Behaviour Analyst, Supervisor
Surrey Place
Toronto, ON · Etobicoke, ON
- Full-time
Status: Full-time management Contract Jan 2027-Feb 2028
Added 4 hours ago
AU
Security Professional
Allied Universal
Ottawa, ON
- $21 CAD / hour
- Part-time
…assistance programs, company discounts, perks and more for most full-time…
Added 4 hours ago
AU
Mobile Security Guard - Full Time Day Shifts
Allied Universal
London, ON
- $18 CAD / hour
- Full-time
Shifts : Tue, Wed, Thur, Fri and Sat | 7am to 3pm | Day Shifts
Added 4 hours ago
PL
Yora Housekeeping Supervisor
Pomeroy Lodging
Kananaskis, AB
- Full-time
Full-Time, Hourly | Reports to the Housekeeping Manager
Added 4 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 4 hours ago
A
Port Operations Coordinator
Archipelago
Prince Rupert, BC
- Full-time
This is a full-time, salaried position based on a 37.5-hour average work week in Prince Rupert. Hours will vary with fishing activity and operational requirements, including evening and…
Added 4 hours ago
TC
Supervisor, Payroll
The Corporation of the City of Sarnia
Sarnia, ON
- $85,940.4 to $108,781.4 CAD / year
- Full-time
The City is seeking a Payroll Supervisor to join our finance team and lead our payroll function.
Added 4 hours ago
PH
Allied Health Supervisor
ParaMed Home Health Care
Toronto, ON · North York, ON
- Full-time
This is a permanent full-time role in a hybrid work environment.
Added 4 hours ago
LS
Production Manager - Permanent - 19639
LRO Staffing
Ottawa, ON
- Full-time
…VP of Operations, you will lead production operators and a supervisor, coordinate shop workflows with scheduling, and uphold strict quality and safety standards while delivering on…
Added 4 hours ago
B
Cleaner
BGIS
London, ON
- Part-time
Must have a valid Class G license (may be required)

CityofOttawa

Public Service Supervisor

Ottawa, ON, Canada

Salary Information: $71,940.96 - $84,171.36 annually (2026 rates of pay)

Apply on jobs-emplois.ottawa.ca About employer

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Job details

Pay: Salary Information: $71,940.96 - $84,171.36 annually (2026 rates of pay)
Apply by: Nov 25, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Sep 16, 2026

Original job description

Requisition ID: 23642

Department: Ottawa Public Library

Service: Branch Operations

Employment Type: 4 Permanent Full Time Positions

Work Hours: 35 hours per week

Affiliation: CUPE 503 - Library/Full Time - Public Service Job

Salary Information: $71,940.96 - $84,171.36 annually (2026 rates of pay)

Location: Central Branch, 555 Albert Street (3 positions) | Hunt Club Branch, 3310 McCarthy Road (1 Position)

City: Ottawa, ON

Job Category: Ottawa Public Library

Application Close: 24/11/2026

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.

You supervise and participate in the daily operations/routines of circulation and/or information services, and provide customer service within an assigned library branch/service.

You: perform supervisory duties; manage circulation/collection/service reports and statistics; provide information, reference and readers' advisory services; develop, implement, conduct and evaluate children's programs; perform routine collection maintenance duties; coordinates the volunteer resources at the branch; and exercise responsibility for the day-to-day operations of the library branch/service.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of 2-year college diploma in Library and Information Technician Program, Early Childhood Education, or related field.

Minimum of 3 years of progressively increased responsibilities in related library services, including supervisory function.

KNOWLEDGE

Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
Supervisory techniques and practices.
Reference resources in print, microform and electronic formats and of current developments in reference services.
Electronic database and other bibliographic searching techniques.
Principles of collection development and maintenance.
Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
Library circulation procedures and practices.
Methods and techniques of responding to inquiries and resolving patron complaints.
Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
General knowledge of library policies and procedures.
Working knowledge of applicable occupational health and safety legislation.
General knowledge of Ottawa Public Library policies and procedures related to health and safety.
Must possess the training, experience and knowledge to organize the work and its performance
Knowledge of customer service techniques and protocols
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.

Review the Leadership Competencies.

WHAT YOU NEED TO KNOW

Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters (Level 2) check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
Additional vacancies may occur during the competition process.
Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. The Ottawa Public Library provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

Apply on jobs-emplois.ottawa.ca About employer

More about this job

Responsibilities

The Public Service Supervisor manages daily branch operations, including circulation, information services, and collection maintenance. They also develop children's programs, coordinate volunteers, and ensure excellent customer service in alignment with library policies.

Requirements

Candidates must hold a 2-year college diploma in Library and Information Technician, Early Childhood Education, or a related field. A minimum of 3 years of progressively responsible experience in library services, including supervisory duties, is required.

Skills

Supervision
Customer service
Library operations
Circulation services
Information services
Readers' advisory
Collection maintenance
Volunteer coordination
Children's programming
Reference services
Bibliographic searching
Health and safety compliance
Desktop applications
Literacy support
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Library services
Public service
Supervision
Circulation
Collection development
Readers' advisory
Children's programming
Volunteer management
Dewey Decimal
Reference services
Bibliographic searching
Customer service
Health and safety
Library policies
Literacy
ESL collections
Intellectual freedom
Diversity and inclusion
Vulnerable sector check
Library and Information Technician

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Work requirements

Jobs in Canada