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Added 2 mins ago
A&
Junior Supervisor
Allgood & Tehrani Licensed Behavior Analysts, PLLC
ON · Regional Municipality of York, ON
- Full-time
Treatment planning is limited to 20% of total direct service hours and is split between team lead and the supervising BCBA
Added 17 mins ago
K
Outage Technician/Technologist
Kinectrics
Tiverton, NS
- Full-time
Shift workers may be assigned 8-10-12 hour shifts (rotating shifts, days, afternoons and/or nights)
Added 17 mins ago
K
Bilingual (EN/FR) Discounter Rep.
Kelly
Mississauga, ON
- $25 CAD / hour
- Full-time
…the business forward. Apply today to be a part of the Kelly team and work within the world of…
Added 17 mins ago
M
Senior Administrative Assistant, Insolvency
MNP
Kelowna, BC
- Full-time
As a trusted member of the team, you will combine strong administrative and organizational skills with exceptional client service. You will manage multiple priorities, client inquiries,…
Added 17 mins ago
K
Payroll Specialist
Kinectrics
Toronto, ON
- Full-time
Partnering with the Finance team, support month end processes and reconciliations.
Added 17 mins ago
K
Technical Support Technician
Kezber
Brossard, QC
- Full-time
At Kezber, we believe the best solutions come from a deep understanding of our clients' needs and exceptional customer service. As a member of our technical support team, you will play an…
Added 17 mins ago
W
Warehouse Worker
Worldpac
Richmond, BC
- $20.5 to $25.5 CAD / hour
- Full-time
Our team member’s value proposition includes competitive compensation and benefits, career path development, and a supportive work environment that encourages innovation, creativity, and…
Added 17 mins ago
Corporate Advisor, Planning and Corporate Advisory Services
The Government of Nova Scotia
Halifax, NS
Working with the DHW/SLTC/OAMH Correspondence Team(s) to create a robust process to flag and summarize correspondence relevant to HOA debate and committee appearances.
Added 17 mins ago
KT
OTR Tire Technician
Kal Tire
AB · Fort McKay, AB
- Full-time
…established a reputation for reliability, innovation and outstanding service. Our objective remains simple: to deliver services and products of measurable value to our customers. Kal Tire…
Added 33 mins ago
TU
Case Manager, Student Academic Support
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
Reports to Director Student Academic Support. Works cooperatively as a member of a team of Student Academic Services, playing an integral role in identification and case management of…
Added 47 mins ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
…variety of clinical information systems. The role is an integral member of a multi-disciplinary team and has a shared responsibility and accountability to automate and enhance clinical…
Added 47 mins ago
T
Associé/e, Services bancaires personnels (Temps plein)- Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 47 mins ago
RO
Competitions Intern
Rugby Ontario
Toronto, ON
- Internship
Reporting to the Leagues & Competitions Coordinator, the Competitions Intern is a member of the Rugby Operations department. The position will focus on delivering key parts of Rugby…
Added 47 mins ago
MI
Pastry Chef
Marriott International
Vancouver, BC
- Full-time
…maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are…
Added 47 mins ago
MI
Assistant Manager Food & Beverage Operations
Marriott International
Quebec, QC
- Full-time
…markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta…
Added 47 mins ago
RO
Events & Partnerships Intern
Rugby Ontario
Toronto, ON
- Internship
Reporting to the Events & Partnerships Coordinator, the Events & Partnerships Intern is a member of the Rugby Operations department. The position will focus on delivering key parts of Rugby…
Added 47 mins ago
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High Performance Intern
Rugby Ontario
Toronto, ON
- Internship
Reporting to the High-Performance Technical Manager, the High-Performance Intern is a member of the Rugby Operations department. The position will focus on delivering key parts of Rugby…
Added 47 mins ago
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Rugby Development Intern
Rugby Ontario
Toronto, ON
- Internship
Reporting to the Rugby Development Manager, the Rugby Development Intern is a member of the Rugby Operations department. The position will focus on delivering key parts of Rugby Ontario’s…
Added 47 mins ago
NE
Administrative Assistant #26-36
North Eastern Ontario Family and Children's Services (NEOFACS)
Kapuskasing, ON
- $45,073 to $53,691 CAD / year
- Contract
As a member of the Clerical team, the Administrative Assistant will provide administrative and clerical support services to the Agency and its programs. Your primary responsibilities will…
Added 1 hour ago
ZA
Sales Consultant - Castle Honda - 26343
Zanchin Automotive Group
Toronto, ON
- Full-time
…an experienced and enthusiastic SALES CONSULTANT to join the Team. This posting is for an existing…
Added 1 hour ago
PC
Physiotherapist, Full Time, Multi Unit (P2/H2)
Providence Care
Kingston, ON
- Full-time
…collaboration with Queen’s University or other institutions. As a team member, the Physiotherapist participates in discipline-specific and inter-professional activities that are directed…
Added 1 hour ago
FS
Security Agent
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Full-time
Successful candidates must possess legal work authorization in Canada
Added 1 hour ago
PC
Indirect Tax, Recovery Data Analytics
Pwc Canada
Toronto, ON · Calgary, AB · Montreal, QC · Vancouver, BC
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 1 hour ago
BC
Forward Deployed AI Engineer, Canada - BCG X
Boston Consulting Group
Toronto, ON · Montreal, QC
- Full-time
We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the…
Added 1 hour ago
RM
Occupational Therapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The hospital is currently seeking a Temporary full-time Occupational Therapist to join their team. The position will act as a float, assigned, as required, to the various units within the…

Shelter Support Worker - CAS Pool

Ottawa, ON, Canada

Service: Housing Services Employment Type: Multiple casual positions Affiliation: CUPE 503 - In/Out/Shift Sal & Wage Salary Information: $31.118 - $36.410 per hour (2024 rates of pay) Location: Various locations Job Category: Community and Social Services Application Close: 23/10/2026

Apply on jobs-emplois.ottawa.ca About employer

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Job details

Pay: Service: Housing Services Employment Type: Multiple casual positions Affiliation: CUPE 503 - In/Out/Shift Sal & Wage Salary Information: $31.118 - $36.410 per hour (2024 rates of pay) Location: Various locations Job Category: Community and Social Services Application Close: 23/10/2026
Experience: Minimum of 1 year of related experience in a social services setting
Posting language: English
Posted: Oct 9, 2026

Original job description

Requisition ID: 23715 Department: Community & Social Services Dept. Service: Housing Services Employment Type: Multiple casual positions Affiliation: CUPE 503 - In/Out/Shift Sal & Wage Salary Information: $31.118 - $36.410 per hour (2024 rates of pay) Location: Various locations Job Category: Community and Social Services Application Close: 23/10/2026

JOB SUMMARY

The Shelter Support Worker (SSW) works within a multi-disciplinary setting using a consultative and team approach to provide support and services to families, couples and individuals who are homeless within the City of Ottawa's Family Transitional Housing & Offsite Services, to ensure a safe and secure living/working environment, and to support the stabilization and implementation of the Client Service Plan. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, people with disabilities, Aboriginal peoples and persons of all races, ethnic origins, religions, sexual orientations, and gender identities and expressions.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Community college diploma or university degree in a related field is desirable

Minimum of 1 year of related experience in a social services setting

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assets

Crisis Prevention/Intervention training certificate is an asset

KNOWLEDGE

Community resources
Issues affecting homeless persons, families and women fleeing abuse
Strong knowledge of Ottawa’s shelter system and supporting agencies
Social services agencies and programs
City of Ottawa policies and procedures, departmental policies and procedures
Case management process for shelters
Knowledge of applicable health and safety legislation, including the rights and duties of workers
Training on HIFIS is desirable

COMPETENCIES, SKILLS AND ABILITIES

Prioritize multiple tasks in an organized fashion
Manage potentially volatile situations/crisis intervention
Positive role model
Effective interpersonal skills in a multi-cultural environment
Make informed decisions and provide rationale
Work independently and as part of a team, with limited supervision
Computer skills in Microsoft Suite
Being able to manage pressure and stress
Provide services in a courteous, non-judgmental professional and supportive manner
Flexible and adaptable
Effective interpersonal skills
Effective communication skills (written and oral)
Work within a 24-hour operation
Physical capacity to lift, climb, and perform other physical tasks

WHAT YOU NEED TO KNOW

Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

Apply on jobs-emplois.ottawa.ca About employer

More about this job

Responsibilities

The Shelter Support Worker provides direct support and services to homeless families and individuals within a multi-disciplinary team. They ensure a safe living environment and assist in the implementation of client service plans.

Requirements

Candidates must have at least one year of related experience in a social services setting and a minimum of a Grade 12 education. A community college diploma or university degree in a related field is considered desirable.

Skills

Crisis intervention
Case management
Conflict resolution
Interpersonal skills
Teamwork
Communication skills
Non-judgmental support
Microsoft Suite
HIFIS
Safety legislation
Community resources
Adaptability
Decision making
Time management

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Shelter Support
Case Management
Crisis Intervention
Homelessness
HIFIS
Community Resources
Public Sector
Vulnerable Sector Check
CUPE 503
Client Service Plan
Safety Legislation
Microsoft Suite
Diversity and Inclusion
Human Rights Code

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Work requirements

Jobs in Canada