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I
Systems Testing/QA Specialist - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Responsibilities Lead the design of test strategy, plans, scenarios, scripts, or procedures for testing General Skills Experience co-ordinating the test strategy and plan with project…
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RH
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- $115,000 to $125,000 CAD / year
- Full-time
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Specialist, Child Care and Early Years Program Development and Support

Ottawa, ON, Canada

Service: Children's Services Employment Type: 1 Full-time Permanent Work Hours: 35.00 /hours per week Affiliation: CIPP/CIPP Salary Information: $93,764.58 - $114,097.62 annually (2024 rates of pay) Location: 100 Constellation, Nepean Job Category: Community and Social Services Application Close: 26/11/2026

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Job details

Pay: Service: Children's Services Employment Type: 1 Full-time Permanent Work Hours: 35.00 /hours per week Affiliation: CIPP/CIPP Salary Information: $93,764.58 - $114,097.62 annually (2024 rates of pay) Location: 100 Constellation, Nepean Job Category: Community and Social Services Application Close: 26/11/2026
Apply by: Nov 27, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Requisition ID: 23749 Department: Community & Social Services Dept. Service: Children's Services Employment Type: 1 Full-time Permanent Work Hours: 35.00 /hours per week Affiliation: CIPP/CIPP Salary Information: $93,764.58 - $114,097.62 annually (2024 rates of pay) Location: 100 Constellation, Nepean Job Category: Community and Social Services Application Close: 26/11/2026

JOB SUMMARY

You will be assigned to one of two portfolios, working as part of a team providing expert advice, guidance and input to program managers, and others who are responsible for the planning, management, implementation and evaluation of child care and early years programs and services in Ottawa.

You ensure the consistent planning, development, implementation, application and evaluation of a wide-range of child care and early years programs, policies and services; ensuring equitable access and inclusive, responsive and integrated programs and services for those who face barriers, manage complex projects; develop and advise on strategies; remain current on latest research related to Child Care and Early Childhood Development; and recommend and implement new programs and services, best practices and continuous improvement strategies.

You will lead or participate on committees and workgroups with community partners, government agencies, other City departments, and Children’s Services staff to plan, coordinate and strategize on issues to enhance access, affordability, quality and responsiveness of child care and early years programs and services, service delivery models, and innovative approaches to improvements to programs and deliverables. You will develop and manage contracts and monitor budgets to support program development and implementation.

You are responsible for implementation of child care and early years programs, policies, and services, including providing client-centric services through the innovation and management of technology, data analytics, financial and contract management, and reporting.

You will support the implementation of programs, policies and services; this includes providing technical expertise, consultation, and advice in the areas of project management, business analysis, financial and contract management, data management and analysis, process review and redesign, and the implementation of new/enhanced processes, technologies, applications and/or other solutions to meet Children’s Services business needs and improve client service delivery.

EDUCATION AND EXPERIENCE

Completion of 4 year degree in Business Administration, Health Sciences, Social Sciences or related field

Minimum of 5 years of experience in child care, early years or related social services, health, education, recreation services related to children and/or youth, including experience in research, analysis, performance measurement, strategic and operational planning, policy development and program design, financial monitoring and budgeting, and contract management

KNOWLEDGE

Program design, development, implementation and evaluation
Planning, project and contract management techniques and methods including project management methodology
Stakeholder engagement mechanisms, approaches and communication strategies
Financial/ project or program budget management
Knowledge of the Child Care and Early Years Act. 2014 and related provincial and federal legislation
Child Care Programs and Early Childhood Education
Best practice approaches related to community and social services
Anti-racism and diversity, equity and inclusion principles and practices
Policy development and implementation
Partnership development (internal and external) including knowledge related specifically to the social services, health and recreation sectors.
Research and analysis methodology
Evaluation and quality improvement methodologies and techniques
Program design, development, implementation and evaluation
Anti-racism and diversity, equity and inclusion principles and practices
Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

Client-service oriented dealing with City Staff, community groups and stakeholders
Team-player able to build strong working relationships internally and externally
Strong interpersonal skills to deliver presentations, facilitate discussions and negotiations, resolve conflict and communicate with both internal and external partners.
Conduct best-practice and operational reviews towards recommending service enhancements
Interpret and apply legislation to program strategy and development
Autonomous and able to manage own projects and time.
Consult on policy development and analysis, evaluation and best practices
Advanced computer skills and abilities in statistical modeling and data management utilizing Microsoft Office (EXCEL, POWERPOINT and WORD)
Manage multiple projects using project management techniques/skills
Organized, efficient, results-oriented, multi-tasker able to meet tight deadlines
Team-player able to build strong working relationships internally and
Innovative approach to service delivery strategies and problem solving
Advanced writing skills for presentations, policies, procedures, guidelines, program development and client/sector communications.
Advanced critical thinking skills and employs methodology and logic towards decision making.

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

Apply on jobs-emplois.ottawa.ca About employer

More about this job

Responsibilities

The specialist provides expert guidance and support for the planning, implementation, and evaluation of child care and early years programs. They manage complex projects, monitor budgets, and collaborate with community partners to enhance service delivery and program quality.

Requirements

Candidates must hold a four-year degree in Business Administration, Health Sciences, Social Sciences, or a related field. A minimum of five years of experience in child care or related social services, including policy development and contract management, is required.

Skills

Program development
Project management
Contract management
Budget management
Policy development
Data analysis
Stakeholder engagement
Strategic planning
Performance measurement
Research methodology
Critical thinking
Interpersonal skills
Statistical modeling
Process redesign
Technical expertise
Communication

Visa sponsorship

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Keywords

Child Care
Early Years
Program Development
Project Management
Contract Management
Budgeting
Policy Development
Data Analytics
Strategic Planning
Performance Measurement
Stakeholder Engagement
Child Care and Early Years Act
Anti-racism
Diversity and Inclusion
Microsoft Office
Statistical Modeling
Process Review
Community Services
Social Services
Quality Improvement
Research Methodology
Business Analysis
Client-centric Services
Service Delivery
Innovation
Reporting
Consultation
Technical Expertise
Evaluation
Best Practices

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Jobs in Canada