Transit Systems Integrator

Requisition ID: 23832 Department: Transit Services Dept. Service: Transit Customer Syst & Planning Service Employment Type: 1 Full-time Temporary - Up to 18 months Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $68,544.84 - $97,215.30 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 02/11/2026

JOB SUMMARY

The mandate of the Transit Customer Systems and Planning Service is to provide customer service, service planning and technology and control systems support for OC Transpo, geared to providing excellence in customer service delivery to 100 million transit customers per year by means of conventional bus, para transit and rail operations. The Technology and Control Systems branch is responsible for managing multiple and major transit IT projects that are highly complex, of multi-million dollar value, normally extend over multiple years, and may require extensive public consultation.

You are responsible for: integrating and/or developing/customizing/enhancing a broad range of business applications/solutions for Transit Services, in response to new or changing business requirements; maintaining business applications/solutions (or components thereof); providing client and technical support; writing and maintaining systems documentation; ensuring all code is managed appropriately by using software configuration management tools; performing tests on enhancements and new development; and training clients on business applications and/or solutions.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Information Management, Information Technology, or related field.

Minimum of 5 years of progressively more responsible experience in applications development and/or integration.

KNOWLEDGE

• Application development best practices;
• IT security best practices and standards relating to application development and/or integration;
• Event-driven / object-oriented program design techniques;
• Structured systems analyses and design techniques;
• Transit and City network environment;
• Knowledge of Transit specific applications considered an asset (Giro HASTUS, Trapeze Suite, InfoDev, Clever Devices, etc.);
• SQL Server and/or Oracle DBMS at an intermediate level;
• System testing techniques;
• Microsoft ASP .Net version 2003, 2005 Web or higher versions and .Net Framework 1.1 and higher;
• PowerShell scripting; 
• VB and C# .Net programming languages;
• PL/SQL for creation of procedures and packages; 
• XML/HTML;
• Development using Microsoft Office Suite tools;
• Development using SharePoint tools;
• System Development Life Cycle;
• n-tier Architecture Design; 
• Unit, regression and load testing; 
• Test plan creation;
• Configuration management;
• Creation of technical and non-technical documentation; and 
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.
   

COMPETENCIES, SKILLS AND ABILITIES

• Develop applications (or components thereof) using current development toolset;
• Install, customize and configure COTS applications;
• Integrate hardware and software;
• Liaise effectively with clients, all levels of staff, vendors and consultants;
• Gather and document user requirements;
• Organize work and meet deadlines;
• Demonstrate effective written and oral communication skills;
• Work independently and as a team member;
• Use effective judgment; and 
• Research and analytical skills.
• Collaborative approach in working with others;
• Converse effectively using both technical and general business terminology;
• Diplomacy and tact;
• Demonstrates initiative and self-motivation;
• Work effectively under pressure;
• Work with minimum supervision;
• Flexible;
• Able to meet deadlines; and
• Client-focused.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Additional vacancies may occur during the competition process
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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