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Added 12 mins ago
TS
Development Analyst, Real Estate
The Skyline Group of Companies
Guelph, ON
- Full-time
…to join our Development team for the position of Development Analyst, Real Estate located at our office in Guelph, Ontario! This is an in-office…
Added 12 mins ago
TS
Accounting Analyst, Clean Energy
The Skyline Group of Companies
Guelph, ON
- Full-time
…energetic candidate to join our team for the position of Accounting Analyst for the Skyline Clean Energy team located in Guelph,…
Added 12 mins ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
…profitable growth. A key responsibility is to lead a team of Analyst and Senior Analysts, with a mandate to train, develop and…
Added 12 mins ago
LM
Strategic Analyst
Lockheed Martin
Ottawa, ON
- Full-time
The Strategic Analyst supports the delivery of the executive priorities, governance activities, and stakeholder engagements that contribute to organizational effectiveness and business…
Added 42 mins ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As a Data Analyst at PERA, you will collect, validate, analyze, and report on data used across the organization to support business operations, strategic planning, and decision-making. This…
Added 57 mins ago
C
Revenue Analyst
CAPREIT
Toronto, ON
- Other
Position Summary: The Revenue Analyst closely with the Operations Team and Sr. Revenue Analyst at the Regional offices to ensure accurate rent rolls, A/R, Tenant Profiles, inclusive of…
Added 1 hour ago
GO
Manager, Finance and Budget
Government of Nunavut Recruitment
Arviat, NU
- Full-time
…directly supervises the Capital Planner, Financial Reporting Analyst (located in Iqaluit), and the Cambridge Bay finance team, while providing functional oversight and guidance to regional…
Added 1 hour ago
O
Intermediate Accountant, Accounts Payable
OPTrust
Toronto, ON
- Full-time
…to inquiries and discussing deviations with the appropriate staff member, and reporting problems to senior staff or the…
Added 2 hours ago
ZEB Coord, Contract Service Delivery
CityofOttawa
Ottawa, ON
Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.
Added 3 hours ago
MI
Senior Business Analyst
Maarut Inc
Toronto, ON
- Contract
Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.
Added 3 hours ago
S
Desktop Support Analyst
Stantec
Saskatoon, SK
- Full-time
Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services. Collaborate with experienced Desktop Support and IT staff across…
Added 4 hours ago
DI
Director of Qualitative Research
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Working closely with the Analyst, Managers and VP on their team, the Director of Qualitative Research / Senior Moderator provides essential support to their team to help execute and deliver…
Added 7 hours ago
Associate Director / Director, Financial Advisory
Teneo
Toronto, ON
…of responsibility for leading workstreams, managing junior staff and supporting Directors and Managing Directors in client-facing…
Added 9 hours ago
PS
Accounting Support Analyst
PBS Systems
Calgary, AB
- Full-time
…to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by…
Added 9 hours ago
M
RQ11733 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
Senior Business Analyst documents current-state processes and pain points,
Added 9 hours ago
M
RQ11735 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
Senior Business Analyst documents current-state processes and pain points,
Added 9 hours ago
MC
Financial Analyst
Mennonite Central Committee Ontario (MCC Ontario)
Kitchener, ON
- Full-time
The Financial Analyst is responsible for day-to-day financial accounting matters, ensuring tasks are completed promptly and accurately. This salaried position will be responsible for the…
Added 9 hours ago
IA
IT Systems Developer/Analyst
IMP Aerospace & Defence
Halifax, NS
- Full-time
Assist technical publications staff in the development of electronic publications.
Added 10 hours ago
S
International Trade Compliance Analyst
Sanmina
Ottawa, ON
- Full-time
The International Trade Compliance Analyst plays an important role in ensuring the import and export activities of product as well as ensuring data exchanges with suppliers and customers…
Added 11 hours ago
FC
Analyste d'affaires Finance
FOP Consultants
Quebec, QC
- Full-time
…operational requirements. Thanks to our competent and qualified staff, FOP CONSULTANTS has as mission to serve clients in North America and elsewhere in the…
Added 13 hours ago
PE
Intermediate Forest Analyst
PRI Engineering
Vancouver, BC
- Full-time
…Ontario, and Nova Scotia. We are hiring an Intermediate Forest Analyst to join our Forestry & Inventory team, based out of one of our…
Added 13 hours ago
FH
Business Analyst
Fraser Health
Surrey, BC
- Full-time
…improve healthcare services? Fraser Health is seeking a Business Analyst to support strategic planning, operational improvement, and organizational performance initiatives across one of…
Added 13 hours ago
LI
Sr. Business Analyst - Training and Change Management
Lotus IT Solutions
Toronto, ON
- Contract
…Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development and change management. This role partners with multiple ministry stakeholders,…
Added 13 hours ago
MD
Business Analyst Supervisor - Systems Analysis Unit Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Our Business Analyst Supervisor leads a team of business analysts and performs critical business analysis functions. In this role, you will act as a key liaison among stakeholders to…
Added 14 hours ago
PR
Crime Analyst
Peel Regional Police
Mississauga, ON
- Temporary
Are you an ambitious and highly motivated analyst with experience in extracting, collating, analyzing and disseminating crime data? Are you looking to make the next step in your career? If…

CityofOttawa

ZEB Coord, Contract Service Delivery

Ottawa, ON, Canada

Service: Transit Bus Oper & Maintenance Service Employment Type: 1 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 16/11/2026

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Job details

Pay: Service: Transit Bus Oper & Maintenance Service Employment Type: 1 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 16/11/2026
Apply by: Nov 17, 2026
Experience: Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 23892 Department: Transit Services Dept. Service: Transit Bus Oper & Maintenance Service Employment Type: 1 Full-time Temporary - Up to 1 year Work Hours: 35.00 /hours per week Affiliation: ATU 1760/Non Shift Salary Information: $71,970.08 - $102,081.98 annually (2023 rates of pay) Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 16/11/2026

JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa, including safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations.

You are responsible for coordination of ongoing contract services, serving as a subject matter expert for the assigned contracts. You: monitor ongoing delivery of third-party contracted services, through analysis and in-person service reviews; maintain overall service standards; manage, in conjunction with the City’s Purchasing Section, tenders for contracted services; support internal and external communications related to third-party contracts; contribute to ongoing program improvement; assist with oversight of financial resources and program budget; provide oversight for existing technology usage and make suggestions for capital projects that would serve to enhance/improve service; and participate in departmental projects and initiatives related to service improvement and expansion, as assigned.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Commerce, Business Administration, or a related field.

Minimum of 5 years of relevant and progressively responsible experience in a public transportation environment, with a minimum of 3 years in a senior analyst capacity.

Experience in providing transportation for persons with disabilities is an asset

KNOWLEDGE

Knowledge of the issues/principles involved in the provision of public transit in Ottawa
Possess an understanding of how various transit operating processes and customer/vehicle data collection systems/processes impact transit planning, transit operations, and transit revenue
Possess an understanding of asset acquisition/lifecycle management of major transit assets, programs and processes (e.g. IT infrastructure/systems, automated systems, messaging/communications systems, lifecycle planning, transitway systems/station improvements, etc.) and how these impact transit planning, operations, and revenue
Process for developing Request for Qualifications & Requests for Proposals, including acceptance, review and selection of consultants
Contract management and oversight of consultants
Protocols for developing submissions, briefings, major reports
Processes for preparing project and division budgets
Must possess the training, experience and knowledge to organize the work and its performance
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Proven ability to work independently, with minimum supervision, and collaboratively with all staff as part of a team
Able to lead, coach, support, train and motivate staff, integrate the work of external consultants, coordinate/assign work to others, and to manage work quality, scheduling and completion
Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and that of others, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Able to think and plan strategically
Possess strong research, analytical, and problem solving skills
Able to manage concurrent complex, multi-million dollar (often highly sensitive) Contracts and bring the projects to completion according to schedule and within budget
Able to manage activities of technical and other staff, and consultants, and to coordinate activities with others
Able to prepare RFQ’s and RFP’s, and to review, analyze and recommend acceptance of proposals from consultants
Able to deal with sensitive and/or confidential work situations
Able to work collaboratively, and influence others to bring conflicting points of view to consensus
Extensive knowledge of computer statistical systems, ability to write computer program and database Standard Query Language (SQL) queries and forecast trends analysis
Extensive knowledge of scheduling systems
Financial management practices and budget processes
Communicate effectively with persons with disabilities
Skilled in the use of complex, advanced computer applications
Possess excellent interpersonal, communication, and report writing skills
Possess presentation skills to present information to internal/external audiences
Have experience with operational computer systems, spreadsheets and Standard Query Language (SQL) report writing software, radio communications systems, contract development management and dealing with the public at a senior level
Thorough, self-motivated and reliable
Organized, analytical and attentive to detail
Intuitive, innovative, and enthusiastic
Exhibit tact, discretion and sound judgment
Able to deal with contentious issues and situations
Possess a work record of good attendance and job performance
Considerable judgment is required when developing solutions to and resolving service and public related problems some of which would be of a sensitive and confidential nature
Substantial planning and analysis are required when forecasting service requirements, developing ad hoc reports, and when reviewing the many factors that influence the quality of service (contract limitations, vehicle and manpower availability, policies, procedures and standards)
Creativity is required when identifying and developing solutions to service problems and when recommending policies and/or procedural changes

WHAT YOU NEED TO KNOW

Language Requirement: Designated Bilingual – specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training.
Additional vacancies may occur during the competition process
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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More about this job

Responsibilities

The coordinator is responsible for monitoring third-party contracted transit services through analysis and in-person reviews. They also manage tenders, oversee financial resources, and contribute to service improvement initiatives.

Requirements

Candidates must hold a four-year university degree in Commerce, Business Administration, or a related field. A minimum of five years of experience in a public transportation environment, including three years in a senior analyst capacity, is required.

Skills

Contract management
Project management
Budgeting
SQL
Data analysis
Strategic planning
Public transportation
Report writing
Communication
Interpersonal skills
Problem solving
Research
Asset management
Procurement
Trend analysis
Scheduling systems

Visa sponsorship

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Keywords

Transit Services
Contract Management
Procurement
SQL
Budgeting
Asset Lifecycle Management
Public Transportation
Data Analysis
Strategic Planning
RFQ
RFP
Project Management
Reporting
Trend Analysis
Scheduling Systems
Health and Safety
Consultant Oversight
Customer Service
Financial Management
Operations
Transportation Planning
Database Management
Communication
Interpersonal Skills
Problem Solving
Research
Policy Development
Compliance
Stakeholder Management
Technical Oversight

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