Lodge Manager - CSE
- Fort McMurray, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 5+ years of progressive experience in hotel and food services management.
- Posting language
- English
- Posted
Original job description
Job Description
Are you from Fort McMurray and ready for your next big leadership move? Take the lead in a fast‑paced lodge environment and help elevate the guest experience right here in your own backyard!
Civeo Services Employees LP is currently seeking a Lodge Manager for its facilities located in northern Alberta. Reporting to the Operations Manager, the successful candidate will oversee and manage the day-to-day lodge operations.
Key Responsibilities
We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
To apply, please submit resume online to http://civeo.com/people-careers/job-opportunities/
Are you from Fort McMurray and ready for your next big leadership move? Take the lead in a fast‑paced lodge environment and help elevate the guest experience right here in your own backyard!
Civeo Services Employees LP is currently seeking a Lodge Manager for its facilities located in northern Alberta. Reporting to the Operations Manager, the successful candidate will oversee and manage the day-to-day lodge operations.
Key Responsibilities
- Achieve profit targets.
- Create sales strategies and targets.
- Participate in monthly forecasting.
- Record and monitor contractual KPIs.
- Maintain quality assurance and control of all lodge operations.
- Ensure productivity goals are met.
- Establish performance standards and expectations.
- Oversee the recruitment, mentorship and development of direct reports.
- Develop and maintain superior customer relations.
- Respond to issues in a timely and professional manner.
- Ensure compliance with Federal and Provincial licensing laws, health and safety and other statutory regulations.
- Lead and develop a safety culture.
- 5+ years of progressive experience in hotel and food services management.
- Class 5 Operator’s License, with a 5- year driving record satisfactory to Civeo’s driving criteria.
- Proficient with Microsoft Office programs.
- Exceptional leadership and management skills.
- Experience in managing a unionized work force.
- Knowledge of remote lodge operations is an asset.
- Self- motivated in managing a facility thru initiative and innovation to achieve results in a safe and profitable manner.
- Ability to maintain a professional demeanor in all interaction with clients, guests and staff
- Conflict resolutions skills.
- Aptitude to establish and maintain effective relationships with internal and external stakeholders.
- Ability to develop and motivate staff to achieve challenging goals.
- Superior oral and written communication skills.
- Excellent organizational and time management skills.
- Ability to solve problems logically, and make decisions in unique situations.
- Must be abele to pass a pre-access Drug & Alcohol test.
- Comprehensive benefits package, which includes dental, vision, life insurance, and extended health coverage
- Health or Personal Spending Account
- Employee & Family Assistance Program (EFAP)
- RRSP/DPSP Match Program
We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
To apply, please submit resume online to http://civeo.com/people-careers/job-opportunities/
More about this job
Responsibilities
Manage day-to-day lodge operations, including financial targets, sales strategies, forecasting, contractual KPIs, quality, and productivity. Lead and develop staff, maintain strong customer relationships, resolve issues, and ensure regulatory compliance and a strong safety culture.
Requirements
Requires at least five years of progressive hotel and food services management experience, a valid Class 5 operator’s license with a satisfactory five-year driving record, and proficiency with Microsoft Office. Candidates should have strong leadership, communication, organizational, conflict-resolution, and problem-solving skills; union workforce or remote lodge experience is beneficial, and passing a pre-access drug and alcohol test is required.
Skills
- Lodge Operations Management
- Hotel and Food Services Management
- Leadership
- Profit Target Management
- Sales Strategy
- Forecasting
- KPI Monitoring
- Quality Assurance
- Recruitment and Staff Development
- Customer Relations
- Regulatory Compliance
- Health and Safety Management
- Union Workforce Management
- Conflict Resolution
- Problem-Solving
- Microsoft Office
Benefits
- Dental Insurance
- Vision Insurance
- Life Insurance
- Extended Health Coverage
- Health or Personal Spending Account
- Employee and Family Assistance Program
- RRSP/DPSP Matching Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Hospitality
- Food & Beverage
- Customer Service & Support
- Security & Safety
Keywords
- Lodge Operations
- Hotel Management
- Food Services Management
- Profit Targets
- Sales Strategies
- Monthly Forecasting
- Contractual KPIs
- Quality Assurance
- Productivity Goals
- Recruitment
- Mentorship
- Staff Development
- Customer Relations
- Federal and Provincial Regulations
- Health and Safety
- Safety Culture
- Unionized Workforce
- Remote Lodge Operations
- Microsoft Office
- Class 5 Operator’s License
- Conflict Resolution
- Stakeholder Relations
- Pre-Access Drug and Alcohol Test