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Civeo

Front Office Administrator - Crown

AB, Canada
AB 881, Chard, AB, T0P 1G0, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 1-2 years’ hotel experience working in a front desk capacity.
Posting language: English
Posted: Oct 5, 2026

Original job description

Civeo Crown Services Employees LP is currently looking to fill a position for a Front Office Administrator at our Surmont Lodge. The Front Office Administrator works as a member of the Front Desk Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated Supervisor, the successful candidate will work 20 days on and 10 days off rotation, which may include days, nights, weekend shifts, and statutory holidays.

Key Responsibilities:

Process registrations, departures, and respond to guest inquiries in a timely and professional manner
Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
Communicate to the management team any guest concerns or challenge
Operate in accordance to established policies, procedures, and quality standard
Maintain an organized and clean work area
Perform other duties as assigned.

Qualifications:

1-2 years’ hotel experience working in a front desk capacity.
Ability to meet deadlines (email, telephone inquiries, and guest inquiries).
Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity.
Must be willing to work shift work, 24hr desk.
Ability to work independently with little supervision.
Ability to multitask and work in a fast-paced environment.
Possess a positive, friendly and professional attitude.
Excellent organizational and time management skills.
Current, valid First Aid certification is an asset.
Excellent communication skills in English, both verbal and written.
Must be able to move, lift, carry, pull, push, and place objects away weighing up to 50 bs.
Must be able to pass a pre-access Drug & Alcohol test

Working Conditions

Ability to work in rotational shifts in a remote environment
Manual dexterity required to use desktop computer and peripherals
Overtime as required

We are dedicated to employment equity and continuously strive to enhance our diversity and inclusion practices, fostering a respectful and collaborative workforce. We seek applicants with diverse skills, experiences, and competencies to make a meaningful impact on the lives of those living and working away from home.

If you want to join a forward-thinking and innovative company that values and rewards teamwork, hard work, and quality, please apply! We thank all applicants for their interest, but only those selected for the next stage will be contacted.

To apply, please submit your resume online to https://civeo.com/people-careers/job-opportunities/

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More about this job

Responsibilities

The Front Office Administrator manages guest registrations, departures, and inquiries while maintaining an efficient and organized work environment. They are responsible for communicating guest concerns to management and ensuring all policies and quality standards are upheld.

Requirements

Candidates must have 1-2 years of hotel front desk experience and proficiency with Microsoft Office and reservation systems. The role requires the ability to work a rotational shift schedule in a remote environment and the physical capability to lift up to 50 lbs.

Skills

Front desk operations
Guest services
Microsoft Office
Innfinity
Multitasking
Time management
Communication
Organizational skills
Problem solving
First Aid

Benefits

Employment equity
Diversity and inclusion practices

Visa sponsorship

Not detected in the job text

Keywords

Front Office Administrator
Hospitality
Guest Services
Innfinity
Microsoft Office
Rotational Shift
Remote Environment
First Aid
Registration
Customer Support
Time Management
Multitasking
Communication Skills
Data Entry
Lodge Operations

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