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Administrator - Part-time - Ottawa, Ontario, Canada

  • Ottawa, ON, Canada

Compensation range: $18.05 - $25.08 hourly · Part-time

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
Compensation range: $18.05 - $25.08 hourly
Job type
Part-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Company

ClaimsPro LP

Administrator - Part-time - Ottawa, Ontario, Canada

Compensation range: $18.05 - $25.08 hourly

Role Summary

As an integral member of the team, you will be the face of the company, adding to the professionalism of the corporate office by bringing the highest level of expertise in administrative skills and demonstrating a superior level of customer service. The successful candidate for this position will have the opportunity to participate as part of a dynamic team that provides quality service to internal and external clients. They will display their customer service eccentric approach inherent in their day-to-day activities and will be a key contributor to the success of the office by providing excellent administrative support to all teams.

Competencies

  • Professional demeanor and strong customer service skills
  • Strong communication skills, both written and verbal
  • Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
  • Reliable and punctual
  • Ability to work independently with minimum supervision
  • Excellent organizational skills / ability to prioritize
  • Demonstrated attention to detail

Responsibilities

  • Collation
  • Proof reading
  • Answering and screening calls
  • Greeting clients and guests
  • Handling incoming and outgoing mail including couriers
  • Arranging for service of office equipment (copiers, telephones, etc)
  • Document control: maintain client files, photocopy and distribute documents, scan mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing.
  • Opening new client claims and set up in the system
  • Claim file management – assisting adjusters with updating files
  • Administrative support to the Branch Manager
  • Work with other administrators in the Region in a workflow pool
  • Entering office expenses for cheque requests
  • Other duties and projects as assigned

Qualifications & Experience

  • Grade twelve diploma
  • Previous experience within a dynamic team will be given preference
  • Experience in an administrative support role
  • Previously demonstrated ability and comfort level using other software/databases
  • Demonstrated ability to manage changing priorities and proven organizational skills
  • Demonstrated behaviors showing initiative and follow-up skills
  • Demonstrated ability to maintain a high level of confidentiality
  • Demonstrated professionalism and work ethic
  • Proven ability to contribute to and work well within a team environment
  • Intermediate typing and experience with Word, Excel & Outlook skills are required
  • All other computer applications – must have the aptitude and ability to learn as required

Environment/Working Conditions

We welcome and encourage applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro
More about this job

Responsibilities

Provide administrative support to the office and branch manager, including handling calls and visitors, mail, document control, and office expenses. Open and maintain client claims files, assist adjusters with file updates, and coordinate administrative workflows with regional colleagues.

Requirements

A Grade 12 diploma and experience in an administrative support role are required; experience working in a dynamic team is preferred. Candidates should have intermediate typing and Word, Excel, and Outlook skills, strong organization and communication, confidentiality, initiative, and the ability to manage changing priorities.

Skills

  • Administrative Support
  • Customer Service
  • Written Communication
  • Verbal Communication
  • Interpersonal Skills
  • Organization
  • Prioritization
  • Attention To Detail
  • Confidentiality
  • Teamwork
  • Initiative
  • Follow-Up
  • Document Control
  • File Management
  • Microsoft Word
  • Microsoft Excel

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Customer Service & Support

Keywords

  • Administrative Support
  • Customer Service
  • Claims Administration
  • Insurance
  • Client Files
  • Claims File Management
  • Document Control
  • Proofreading
  • Mail Handling
  • Call Screening
  • Office Equipment
  • File Opening
  • File Closing
  • Cheque Requests
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Software Databases
  • Confidentiality
  • Prioritization
  • Organization
  • Teamwork
  • Communication
  • Attention To Detail
  • Workflow Coordination

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