Junior Adjuster - Edmonton, Alberta, Canada
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company
ClaimsPro LP
Junior Adjuster - Edmonton, Alberta, Canada
We have an existing opportunity to add two Junior Adjusters to our growing team! The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in insurance or insurance-related field.
Key Responsibilities
What We Offer
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#ClaimsPro
ClaimsPro LP
Junior Adjuster - Edmonton, Alberta, Canada
We have an existing opportunity to add two Junior Adjusters to our growing team! The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in insurance or insurance-related field.
Key Responsibilities
- Prompt contact and follow up with policy holders and claimants.
- Investigate the cause and report to clients with solid recommendations.
- Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
- Throughout the claims process, you will provide high level of customer service to clients and the insured.
- You will participate and share ownership and responsibility for after-hours customer service requirements when required
- Perform duties assigned to him/her in compliance with established work standards, policies and procedures
- Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
- At least 1-year relevant experience in claims adjusting or related-field.
- Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.
- Effective analytical skills, including identification of cause-and-effect dynamics
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
- You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
- You will be supported by experienced local claims support, centralized after hours support, and dictation services
- Your claims load is driven by senior executives and business development staff from coast to coast
- You are compensated for your billable hours and other costs.
- You are working in parallel with other SCM Insurance services teams
- Your workload is balanced to ensure you can maintain a high-quality level
What We Offer
- Compensation is commensurate with experience, qualifications, and internal equity.
- Pay-for-Performance Incentives
- Work-Life Balance & Hybrid/Remote Work Opportunities
- E-flex Benefits Program & Wellness Initiatives
- Registered Retirement Savings Plan (RRSP) with 2% Match
- Training, Career Development, and Employee Recognition Programs
- Reimbursement for Adjusting Licenses and Dues
- Employee Referral Bonuses
- Employee Perks (access to vendor discount programs)
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#ClaimsPro
More about this job
Responsibilities
Handle desktop insurance claims by contacting policyholders and claimants, investigating causes, identifying exposures, recommending reserves and further investigation, and negotiating fair settlements. Provide timely, high-quality service to clients and insured parties, support business development through marketing and follow-up, and participate in after-hours customer service when required.
Requirements
A high school education is required, with insurance-related post-secondary education preferred, along with at least one year of relevant claims adjusting or related experience. Candidates should have strong analytical, communication, negotiation, customer service, and conflict-resolution skills, proficiency with Microsoft Office, and an adjuster’s license or be pursuing a CIP designation.
Skills
- Claims Adjusting
- Claims Investigation
- Customer Service
- Policyholder Communication
- Negotiation
- Settlement Negotiation
- Analytical Skills
- Cause-and-Effect Analysis
- Legal Document Interpretation
- Numerical Analysis
- Conflict Resolution
- Interviewing
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Benefits
- Pay-for-Performance Incentives
- Work-Life Balance
- Hybrid/Remote Work Opportunities
- Flexible Benefits Program
- Wellness Initiatives
- Registered Retirement Savings Plan With 2% Match
- Training and Career Development
- Employee Recognition Programs
- Adjusting License and Dues Reimbursement
- Employee Referral Bonuses
- Vendor Discount Programs
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
- Sales
Keywords
- Insurance
- Claims Adjusting
- Desktop Claims Handling
- Claims Investigation
- Policyholders
- Claimants
- Exposure Identification
- Reserve Recommendations
- Action Plans
- Settlement Negotiation
- Business Development
- Customer Service
- After-Hours Support
- Adjuster's License
- CIP Designation
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- OneDrive
- iAdjust
- Legal Document Interpretation
- Numerical Calculations
- Analytical Skills
- Conflict Resolution