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Added 10 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Pickering, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 25 mins ago
IR
Labour Relations Officer
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Reporting to the Manager, Labour Relations, the Labour Relations Officer is responsible for the provision of comprehensive Human Resources services throughout the region including the…
Added 25 mins ago
EA
Caregiver Manager, LPN
Earth Angels Home Care
Halifax, NS
- $70,000 to $80,000 CAD / year
- Full-time
…compassionate, proactive, and clinically skilled LPN, Caregiver Manager (Retention & Field Operations Lead) to join our team in Halifax. This role is crucial in ensuring seamless service…
Added 25 mins ago
H
Addictions Counsellor Diploma
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Regina, SK
- Full-time
Job Description: As a member of the team and under the general direction of the Manager, the primary goal will be to restore, maintain and enhance the recovery of people seeking help for…
Added 25 mins ago
Manager, Core Audit - Assurance - Saskatoon
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Added 25 mins ago
Senior Business Relationship Manager, IT
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…have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment…
Added 25 mins ago
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Community Business Manager
Atria Retirement Canada - Riverheights Terrace
Brandon, MB · MB-Brandon
- Full-time
…families. This individual is also responsible for coordinating human resources related activities in conjunction with Regional Support staff and the Support Center, as well as supporting…
Added 40 mins ago
TO
Manager, Recreation
Town of Saugeen Shores
Port Elgin, ON
- $120,745 to $137,210 CAD / year
- Full-time
As the Manager, Recreation, reporting to the Director of Community Services, you will provide strategic and operational leadership for the Town’s recreation services, including wellness,…
Added 40 mins ago
GD
Business Development Manager, Tactical Comms
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- Full-time
The Business Development Manager, International Tactical Communications and Information Systems (TacCIS) will be responsible for business strategic planning, direction and development of…
Added 54 mins ago
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Human Resources Generalist
City of Saint John
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- Full-time
The Human Resources Generalist plays a key role in supporting employees and managers across the organization while delivering a broad range of human resources programs, services, and…
Added 54 mins ago
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Senior Water Resources Engineer
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- Full-time
…comments on development applications as it relates to water resources and stormwater management matters. Reviews and manages, or assists the Manager in the review and management of…
Added 54 mins ago
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Assistant Manager, Guest Experience | Place Ste-Foy
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Quebec, QC
- Full-time
Added 54 mins ago
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Safety Training Coordinator
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- $60,000 to $75,000 CAD / year
- Full-time
…Coordinator to their team reporting to the Health and Safety Manager. This position is well suited to an organized, detail-oriented professional who enjoys managing training records,…
Added 54 mins ago
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Manager, Library Services
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Added 54 mins ago
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IT Help Desk Support I
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- $53,000 to $62,000 USD / year
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Reports to: Manager, IT Operations & Infrastructure
Added 54 mins ago
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Accounts Payable Analyst
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- Full-time
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Added 55 mins ago
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Administration & Systems - Manager Administration
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- Full-time
…achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and…
Added 55 mins ago
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Manager, Core Audit - Assurance - Saskatoon
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Saskatoon, SK
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As an Assurance Manager, you will be a professional member of Assurance practice. Together with our substantial investments in technology, knowledge, and learning resources for our audit…
Added 55 mins ago
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Assistant Manager
Claire's
Surrey, BC
- $21 to $25 USD / hour
- Full-time
PURPOSE OF JOB: The Role of a Claire’s Assistant Store Manager is to exemplify Customer Engagement and Leadership behaviors essential to our success. Successful Assistant Store Managers…
Added 55 mins ago
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Post secondary education in finance, business, human resources, or a related field, or equivalent experience.
Added 55 mins ago
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Added 55 mins ago
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Claire's

Assistant Manager

Surrey, BC, Canada

$21 to $25 USD / hour · Full-time

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Job details

Pay: $21 to $25 USD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Brief Description

PURPOSE OF JOB: The Role of a Claire’s Assistant Store Manager is to exemplify Customer Engagement and Leadership behaviors essential to our success. Successful Assistant Store Managers understand Who We Are, How We Work and How to Best Serve the Customer and team.

Primary Duties And Responsibilities

Serve the Customer:

Model the GUEST customer engagement philosophy to ensure consistent and positive customer experiences. Train store team to effectively execute our GUEST program to deliver a great customer experience.
Know our Customer – know what’s important to her, what she’s ‘into’ now, and how can we best meet her desire to stay trendy and hip. Keep apprised of fashion trends.
Perform and train associates to perform ear piercing procedures that are in compliance with Company and legal guidelines. Enforce proper ear piercing procedures among store associates.

Drive Sales

Assist to achieve store’s sales plan and performance targets (e.g. Conversion, Transactions, Average Dollar Sale (ADS), Units per Transaction (UPTs), Sales per Labor Hour (SPLH), % Penetration (% Accessories, % Jewelry, % EP), to maximize

business results.

Raise awareness of department-level sales performance, key Item sales performance, and bestsellers to maximize business.
Ensure that every aspect of the Company’s in-store presentation and promotional messaging standards are met.
Implement all Planograms in a timely manner incorporating appropriate product flows and adjacencies given store specific attributes and physical layout.

Demonstrate Leadership

Represent the Claire’s / Icing brand through professional behavior, fashion awareness and positive Customer engagement. Promote a professional and brand-appropriate image.
Assist the Store Manager in creating a positive work environment through effective communication, motivation, and recognition.
Assist to motivate the team to win by encouraging friendly competition and store contests.
Hold self and team accountable for weekly and monthly sales plans by using daily targets. Train and coach store associates to meet performance targets.
While manager on duty, effectively handle critical situations that occur within the store.
Organize, delegate, set priorities, meet deadlines, and follow-up.

Develop People

Assists in recruiting and hiring qualified store associates.
Continually train and coach staff, providing appropriate feedback in a timely manner.
Identify and develop store associates for future growth.

Manage The Business

Complete operational activities in compliance with all Company policies and procedures.
Assist in the management of controllable expenses (e.g. payroll, supplies, and fixtures).
Assist in the management of store inventory effectively (e.g. shipment processing, markdowns, store recovery, stock replenishment, and back room organization).
Assist in the implementation of Loss Prevention practices and reinforce Company Loss Prevention standards to store associates.
Serves as acting Store Manager when Store Manager is not present.

Experience Requirements

Customer Focus: Thrives in a customer service oriented environment and can exemplify excellence for all store team members. Can effectively build rapport, establish trust and manage conflict with Customers. Supports and executes all

Customer related programs with enthusiasm.

Drive Sales and Profitability: Uses performance metrics and store / department trend data as a decision making and management tool. Develops plans, with the Store Manager, that increase store sales and profitability.
Hire and Develop Talent: Has some experience hiring, training, and evaluating personnel in a retail sales environment.
People Development: Able to provide performance guidance and coaching to associates. Works with the Store Manager to offer opportunities for growth and development.
Store Presentation: Able to implement in-store presentation directives, following company policies and timelines. Has experience successfully leading store set-up activities and maintaining them throughout day to day operations.
Store Operations: Able to support the operations and activities of the store to ensure compliance with company policies. Cooperates with the Store Manager, managing and developing the team to ensure optimal coverage and performance

of the operation. Leads by example and actively engages the team to find the most efficient and effective way to solve problems.

Store Housekeeping: Able to manage the day to day operations of the store including opening, closing, and general housekeeping. Creates an environment in which the team assumes collective ownership. Follows up to ensure the highest

standards are maintained.

Product Knowledge: Able to maintain and demonstrate product knowledge and fashion awareness in day to day interactions with customers and team members.
Merchandising Knowledge: Has an understanding of retail merchandising principles and has successfully used industry practices for showing, promoting, and selling products or services.
Communication: Able to effectively support and communicate company directives and expectations to team members. Written communications are clear and concise; presentations and verbal directives are relevant and to the point; critiques are direct, positively framed and promote improvement in the team.
Lead by Example: Creates a positive environment by serving as a role model for putting the customer first, fostering teamwork, recognition, and effective communication.
Manage Expenses: Tracks and manages controllable expenses such as payroll, supplies, and fixtures. Works with the Store Manager and the team to minimize expenses and improve profitability.
Loss-Prevention: Able to implement the company’s loss prevention practices and effectively safeguards store and company investments. Coaches the team and builds awareness of prevention methods to minimize loss.
Documentation: Has been responsible for completing documentation typically required in management of a retail operation. Able to accurately complete all necessary paper work and execute banking procedures in a timely manner.
Inventory Management: Ensures the store is business ready and manages inventory by processing shipments, markdowns, store recovery, stock replenishment and back room organization.

Qualifications

High school diploma or equivalent required
Minimum one year retail management experience
Excellent verbal/written communication and organizational skills
Basic computer skills
Sound understanding of mathematics and strong reading comprehension skills
Understands the importance of Customer Service
Ability to analyze sales reports and strategically problem solve
Ability to stand during scheduled shifts
Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally? Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
Ability to operate POS system

Job descriptions are continually a "work in progress." This job description is meant as a guide. Other duties and responsibilities may be assigned at any given time as both the business dictates and the function of the job changes.

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More about this job

Responsibilities

Support the Store Manager in leading store associates, delivering positive customer experiences, achieving sales targets, and maintaining brand presentation standards. Oversee daily store operations, including staffing, training, inventory, expenses, loss prevention, and housekeeping, and act as Store Manager when needed.

Requirements

Requires a high school diploma or equivalent and at least one year of retail management experience. Candidates should have strong communication and organizational skills, basic computer and math skills, customer service ability, and the capacity to analyze sales, lead staff, and perform the physical duties of the role.

Skills

Customer Service
Retail Sales
Team Leadership
Staff Training And Coaching
Recruiting And Hiring
Sales Performance Analysis
Merchandising
Inventory Management
Store Operations
Loss Prevention
Expense Management
Communication
Conflict Resolution
Organization And Prioritization
Ear Piercing Procedures
Point-Of-Sale Operation

Visa sponsorship

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Keywords

Retail Management
Customer Engagement
Customer Service
Sales Targets
Conversion
Average Dollar Sale
Units Per Transaction
Sales Per Labor Hour
Fashion Trends
Ear Piercing
Planograms
Visual Merchandising
Recruiting
Staff Training
Performance Coaching
Inventory Management
Shipment Processing
Markdowns
Stock Replenishment
Loss Prevention
Expense Management
Payroll
Store Operations
Store Housekeeping
Point-Of-Sale System
Banking Procedures
Sales Reporting
Product Knowledge

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