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Added 12 mins ago
Manager, Supply Planning
Canadian Blood Services
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB · Saint John, NB · St. John's, NL · Dartmouth, NS · Brampton, ON · Ottawa, ON · Toronto, ON
Together, the work we do connects people and changes lives - including your own.
Added 12 mins ago
PI
Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin in Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
Pinchin is seeking a Project Technologist/Senior Project Technologist to join our HAZ/IEQ team in Barrie. The role reports to the Operations Manager.
Added 12 mins ago
RB
Senior Manager, Social Content & Communities
Royal Bank of Canada
Toronto, ON
- Full-time
…recognized brands. We're looking for an experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex investing concepts…
Added 12 mins ago
T
Manager, Customer Experience Trainee
TD
Calgary, AB
- Full-time
Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer…
Added 12 mins ago
GD
DYNAMITE - Operations Assistant Manager - Sherway Gardens
Groupe Dynamite, Inc Garage
Toronto, ON · Etobicoke, Ontario
- Full-time
Reporting to the Store Manager, your main focus as Operations Assistant Manager is to maximize company sales and profitability by maintaining stockroom organization and by managing…
Added 27 mins ago
B
Personal Banker
BMO
Toronto, ON
- Full-time
Added 27 mins ago
B
Portfolio Analyst
BMO
Ottawa, ON · Toronto, ON · FCP
- Full-time
Supports credit-granting decisions by making recommendations to manager
Added 27 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 27 mins ago
B
Senior Compliance Officer, Capital Markets Regulatory Enquiries & Governance (12-months Contract)
BMO
Toronto, ON · FCP
- Full-time
…regulatory risk appetite based on an understanding of business operations and stakeholder…
Added 27 mins ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Added 27 mins ago
Project Manager - Industrialization
Westerkirk
Calgary, AB
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 27 mins ago
A
Funding Consultant
ADP
Dartmouth, NS · Toronto, ON · Etobicoke, Ontario
- Full-time
…supervision. The Funding Consultant is responsible for all daily operations, support and development of ADP's Financial Services Funding Team in coordination with…
Added 27 mins ago
LC
Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Val-d'Or, QC
- Full-time
…Canada’s Greenest Employers & Canada’s Top Employers for Young…
Added 27 mins ago
LC
Produce Department Manager - In Training
Loblaw Companies Limited
Penticton, BC
- Full-time
Ready to lead with purpose? Join Real Canadian Superstore as a Department Manager in Training and build the skills to inspire teams, deliver exceptional customer experiences, and grow your…
Added 27 mins ago
LC
Grocery Assistant Department Manager Full Time Evening Greenlight Requisition
Loblaw Companies Limited
Kitimat, BC
- Full-time
…have opportunities for hard working, enthusiastic and reliable people just like…
Added 27 mins ago
SC
Site Manager - $70K - $75K
Securitas Canada
Gatineau, QC
- Full-time
Securitas is seeking an experienced and results-driven Site Manager to oversee the day-to-day operations of a Security Operations Center (SOC), providing leadership, direction, and support…
Added 27 mins ago
SC
Site Manager - $70K - $75K
Securitas Canada
Ottawa, ON
- Full-time
Securitas is seeking an experienced and results-driven Site Manager to oversee the day-to-day operations of a Security Operations Center (SOC), providing leadership, direction, and support…
Added 27 mins ago
TS
Store Associate
The Salvation Army in Canada
Surrey, BC
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 27 mins ago
PC
Project Technologist/Senior Project Technologist Hazourdous Materials
Pinchin Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
Pinchin is seeking a Project Technologist/Senior Project Technologist to join our HAZ/IEQ team in Barrie. The role reports to the Operations Manager.
Added 27 mins ago
PO
Assignment Coordinator Hybrid
Peace of Mind Care
Guelph, ON · Greater Guelph Metropolitan Area
- Full-time
…join our growing office team. Reporting to the Director of Operations and working collaboratively with the Service Delivery Manager and broader office team, the Assignment Coordinator will…
Added 27 mins ago
R
Property Coordinator
Royop
Sherwood Park, AB
- Full-time
Maintain accurate agreement logs and communicate updates to the General Manager, Marketing & Specialty Leasing Manager, Leasing, Accounting, Operations, and other internal stakeholders as…
Added 42 mins ago
A-
Retail Support Agent (6-months)
AMA - Alberta Motor Association
Calgary, AB
- Full-time
…retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost…
Added 42 mins ago
A
HR Coordinator
Ardene
Laval, QC
- Full-time
Conduct virtual interviews for Store Manager positions;
Added 42 mins ago
BG
Service Writer - Peterbilt
Brandt Group of Companies
London, ON
- Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.
Added 42 mins ago
BH
Regional Manager, Maintenance
Baptist Housing Seniors Living
BC
- $105,000 to $117,000 CAD / year
- Full-time
We are seeking a Regional Manager, Maintenance to lead building operations across our communities. In this role you will support our Assisted Living, Independent Living, and Seniors Rental…

Claire's

Assistant Manager

Surrey, BC, Canada

$21 to $25 USD / hour · Full-time

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Job details

Pay: $21 to $25 USD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Brief Description

PURPOSE OF JOB: The Role of a Claire’s Assistant Store Manager is to exemplify Customer Engagement and Leadership behaviors essential to our success. Successful Assistant Store Managers understand Who We Are, How We Work and How to Best Serve the Customer and team.

Primary Duties And Responsibilities

Serve the Customer:

Model the GUEST customer engagement philosophy to ensure consistent and positive customer experiences. Train store team to effectively execute our GUEST program to deliver a great customer experience.
Know our Customer – know what’s important to her, what she’s ‘into’ now, and how can we best meet her desire to stay trendy and hip. Keep apprised of fashion trends.
Perform and train associates to perform ear piercing procedures that are in compliance with Company and legal guidelines. Enforce proper ear piercing procedures among store associates.

Drive Sales

Assist to achieve store’s sales plan and performance targets (e.g. Conversion, Transactions, Average Dollar Sale (ADS), Units per Transaction (UPTs), Sales per Labor Hour (SPLH), % Penetration (% Accessories, % Jewelry, % EP), to maximize

business results.

Raise awareness of department-level sales performance, key Item sales performance, and bestsellers to maximize business.
Ensure that every aspect of the Company’s in-store presentation and promotional messaging standards are met.
Implement all Planograms in a timely manner incorporating appropriate product flows and adjacencies given store specific attributes and physical layout.

Demonstrate Leadership

Represent the Claire’s / Icing brand through professional behavior, fashion awareness and positive Customer engagement. Promote a professional and brand-appropriate image.
Assist the Store Manager in creating a positive work environment through effective communication, motivation, and recognition.
Assist to motivate the team to win by encouraging friendly competition and store contests.
Hold self and team accountable for weekly and monthly sales plans by using daily targets. Train and coach store associates to meet performance targets.
While manager on duty, effectively handle critical situations that occur within the store.
Organize, delegate, set priorities, meet deadlines, and follow-up.

Develop People

Assists in recruiting and hiring qualified store associates.
Continually train and coach staff, providing appropriate feedback in a timely manner.
Identify and develop store associates for future growth.

Manage The Business

Complete operational activities in compliance with all Company policies and procedures.
Assist in the management of controllable expenses (e.g. payroll, supplies, and fixtures).
Assist in the management of store inventory effectively (e.g. shipment processing, markdowns, store recovery, stock replenishment, and back room organization).
Assist in the implementation of Loss Prevention practices and reinforce Company Loss Prevention standards to store associates.
Serves as acting Store Manager when Store Manager is not present.

Experience Requirements

Customer Focus: Thrives in a customer service oriented environment and can exemplify excellence for all store team members. Can effectively build rapport, establish trust and manage conflict with Customers. Supports and executes all

Customer related programs with enthusiasm.

Drive Sales and Profitability: Uses performance metrics and store / department trend data as a decision making and management tool. Develops plans, with the Store Manager, that increase store sales and profitability.
Hire and Develop Talent: Has some experience hiring, training, and evaluating personnel in a retail sales environment.
People Development: Able to provide performance guidance and coaching to associates. Works with the Store Manager to offer opportunities for growth and development.
Store Presentation: Able to implement in-store presentation directives, following company policies and timelines. Has experience successfully leading store set-up activities and maintaining them throughout day to day operations.
Store Operations: Able to support the operations and activities of the store to ensure compliance with company policies. Cooperates with the Store Manager, managing and developing the team to ensure optimal coverage and performance

of the operation. Leads by example and actively engages the team to find the most efficient and effective way to solve problems.

Store Housekeeping: Able to manage the day to day operations of the store including opening, closing, and general housekeeping. Creates an environment in which the team assumes collective ownership. Follows up to ensure the highest

standards are maintained.

Product Knowledge: Able to maintain and demonstrate product knowledge and fashion awareness in day to day interactions with customers and team members.
Merchandising Knowledge: Has an understanding of retail merchandising principles and has successfully used industry practices for showing, promoting, and selling products or services.
Communication: Able to effectively support and communicate company directives and expectations to team members. Written communications are clear and concise; presentations and verbal directives are relevant and to the point; critiques are direct, positively framed and promote improvement in the team.
Lead by Example: Creates a positive environment by serving as a role model for putting the customer first, fostering teamwork, recognition, and effective communication.
Manage Expenses: Tracks and manages controllable expenses such as payroll, supplies, and fixtures. Works with the Store Manager and the team to minimize expenses and improve profitability.
Loss-Prevention: Able to implement the company’s loss prevention practices and effectively safeguards store and company investments. Coaches the team and builds awareness of prevention methods to minimize loss.
Documentation: Has been responsible for completing documentation typically required in management of a retail operation. Able to accurately complete all necessary paper work and execute banking procedures in a timely manner.
Inventory Management: Ensures the store is business ready and manages inventory by processing shipments, markdowns, store recovery, stock replenishment and back room organization.

Qualifications

High school diploma or equivalent required
Minimum one year retail management experience
Excellent verbal/written communication and organizational skills
Basic computer skills
Sound understanding of mathematics and strong reading comprehension skills
Understands the importance of Customer Service
Ability to analyze sales reports and strategically problem solve
Ability to stand during scheduled shifts
Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally? Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
Ability to operate POS system

Job descriptions are continually a "work in progress." This job description is meant as a guide. Other duties and responsibilities may be assigned at any given time as both the business dictates and the function of the job changes.

Apply About employer

More about this job

Responsibilities

Support the Store Manager in leading store associates, delivering positive customer experiences, achieving sales targets, and maintaining brand presentation standards. Oversee daily store operations, including staffing, training, inventory, expenses, loss prevention, and housekeeping, and act as Store Manager when needed.

Requirements

Requires a high school diploma or equivalent and at least one year of retail management experience. Candidates should have strong communication and organizational skills, basic computer and math skills, customer service ability, and the capacity to analyze sales, lead staff, and perform the physical duties of the role.

Skills

Customer Service
Retail Sales
Team Leadership
Staff Training And Coaching
Recruiting And Hiring
Sales Performance Analysis
Merchandising
Inventory Management
Store Operations
Loss Prevention
Expense Management
Communication
Conflict Resolution
Organization And Prioritization
Ear Piercing Procedures
Point-Of-Sale Operation

Visa sponsorship

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Keywords

Retail Management
Customer Engagement
Customer Service
Sales Targets
Conversion
Average Dollar Sale
Units Per Transaction
Sales Per Labor Hour
Fashion Trends
Ear Piercing
Planograms
Visual Merchandising
Recruiting
Staff Training
Performance Coaching
Inventory Management
Shipment Processing
Markdowns
Stock Replenishment
Loss Prevention
Expense Management
Payroll
Store Operations
Store Housekeeping
Point-Of-Sale System
Banking Procedures
Sales Reporting
Product Knowledge

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