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Added 29 mins ago
LC
Produce Department Manager - In Training
Loblaw Companies Limited
Penticton, BC
- Full-time
…that equips you with the skills, knowledge, and experience to lead a high-performing department and deliver exceptional results for our customers, colleagues, and…
Added 29 mins ago
CV
DIRECTOR, B2B Sales & Business Development
Coco Village
Quebec, QC
- $70,000 to $100,000 CAD / year
- Full-time
Lead key-account opportunities from first conversation through account opening, ordering, launch and ongoing performance management.
Added 29 mins ago
M
Chef d'équipe, vente au détail / Retail Team Lead
Manmade
Montreal, QC
- Full-time
The Sales Associate is the face of Manmade in-store. This role is responsible for delivering a welcoming, knowledgeable, and efficient customer experience while supporting daily store…
Added 29 mins ago
KA
Team Lead
Kiokii and...
Brampton, ON
- Full-time
As a Team Lead, you will set the standard for excellence by exemplifying Kiokii’s sales and customer service values, inspiring and guiding the team to deliver an exceptional shopping…
Added 44 mins ago
A
HR Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Talent Acquisition Lead, the HR Coordinator will provide administrative and coordination support for HR strategy and delivery, and will support full-cycle recruitment for…
Added 44 mins ago
JI
Boom Truck Driver, Class 3E
J.D. Irving, Limited
Sussex, NB
- Full-time
Work in the yard and in the store actively helping customers
Added 59 mins ago
S
store manager, Campbell River, B.C
Starbucks
Campbell River, BC
- $62,500 to $82,600 CAD / year
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 1 hour ago
BR
Game Day Lead (Vancouver)
Brodie Rec League
Burnaby, BC · Richmond, BC · Vancouver, BC
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 1 hour ago
BR
Game Day Lead (Ottawa)
Brodie Rec League
Ottawa, ON
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 1 hour ago
BR
Game Day Lead (Oakville)
Brodie Rec League
Oakville, ON
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 1 hour ago
BR
Game Day Lead (Calgary)
Brodie Rec League
Calgary, AB
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Weyburn, SK
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Estevan, SK
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 1 hour ago
Interim Retail Experience Lead
Fire & Flower Inc.
Spruce Grove, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 1 hour ago
Team Lead, Operations (Overnights)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Whitby, ON
Reporting to the assigned Shift Lead Operations, the Team Leads control and direct all selection, loading, forklift, and support staff to ensure the accurate selection of product to all…
Added 1 hour ago
Sales Associate-Retail
Roots
Vaughan, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 1 hour ago
Sales Associate-Retail
Roots
Oshawa, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 1 hour ago
Sales Associate-Retail
Roots
Pickering, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Summerland, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Full-time
Read and action store communications on in-store web
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Full-time
Read and action store communications on in-store web
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Claire's

Assistant Manager

Surrey, BC, Canada

$21 to $25 USD / hour · Full-time

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Job details

Pay: $21 to $25 USD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Brief Description

PURPOSE OF JOB: The Role of a Claire’s Assistant Store Manager is to exemplify Customer Engagement and Leadership behaviors essential to our success. Successful Assistant Store Managers understand Who We Are, How We Work and How to Best Serve the Customer and team.

Primary Duties And Responsibilities

Serve the Customer:

Model the GUEST customer engagement philosophy to ensure consistent and positive customer experiences. Train store team to effectively execute our GUEST program to deliver a great customer experience.
Know our Customer – know what’s important to her, what she’s ‘into’ now, and how can we best meet her desire to stay trendy and hip. Keep apprised of fashion trends.
Perform and train associates to perform ear piercing procedures that are in compliance with Company and legal guidelines. Enforce proper ear piercing procedures among store associates.

Drive Sales

Assist to achieve store’s sales plan and performance targets (e.g. Conversion, Transactions, Average Dollar Sale (ADS), Units per Transaction (UPTs), Sales per Labor Hour (SPLH), % Penetration (% Accessories, % Jewelry, % EP), to maximize

business results.

Raise awareness of department-level sales performance, key Item sales performance, and bestsellers to maximize business.
Ensure that every aspect of the Company’s in-store presentation and promotional messaging standards are met.
Implement all Planograms in a timely manner incorporating appropriate product flows and adjacencies given store specific attributes and physical layout.

Demonstrate Leadership

Represent the Claire’s / Icing brand through professional behavior, fashion awareness and positive Customer engagement. Promote a professional and brand-appropriate image.
Assist the Store Manager in creating a positive work environment through effective communication, motivation, and recognition.
Assist to motivate the team to win by encouraging friendly competition and store contests.
Hold self and team accountable for weekly and monthly sales plans by using daily targets. Train and coach store associates to meet performance targets.
While manager on duty, effectively handle critical situations that occur within the store.
Organize, delegate, set priorities, meet deadlines, and follow-up.

Develop People

Assists in recruiting and hiring qualified store associates.
Continually train and coach staff, providing appropriate feedback in a timely manner.
Identify and develop store associates for future growth.

Manage The Business

Complete operational activities in compliance with all Company policies and procedures.
Assist in the management of controllable expenses (e.g. payroll, supplies, and fixtures).
Assist in the management of store inventory effectively (e.g. shipment processing, markdowns, store recovery, stock replenishment, and back room organization).
Assist in the implementation of Loss Prevention practices and reinforce Company Loss Prevention standards to store associates.
Serves as acting Store Manager when Store Manager is not present.

Experience Requirements

Customer Focus: Thrives in a customer service oriented environment and can exemplify excellence for all store team members. Can effectively build rapport, establish trust and manage conflict with Customers. Supports and executes all

Customer related programs with enthusiasm.

Drive Sales and Profitability: Uses performance metrics and store / department trend data as a decision making and management tool. Develops plans, with the Store Manager, that increase store sales and profitability.
Hire and Develop Talent: Has some experience hiring, training, and evaluating personnel in a retail sales environment.
People Development: Able to provide performance guidance and coaching to associates. Works with the Store Manager to offer opportunities for growth and development.
Store Presentation: Able to implement in-store presentation directives, following company policies and timelines. Has experience successfully leading store set-up activities and maintaining them throughout day to day operations.
Store Operations: Able to support the operations and activities of the store to ensure compliance with company policies. Cooperates with the Store Manager, managing and developing the team to ensure optimal coverage and performance

of the operation. Leads by example and actively engages the team to find the most efficient and effective way to solve problems.

Store Housekeeping: Able to manage the day to day operations of the store including opening, closing, and general housekeeping. Creates an environment in which the team assumes collective ownership. Follows up to ensure the highest

standards are maintained.

Product Knowledge: Able to maintain and demonstrate product knowledge and fashion awareness in day to day interactions with customers and team members.
Merchandising Knowledge: Has an understanding of retail merchandising principles and has successfully used industry practices for showing, promoting, and selling products or services.
Communication: Able to effectively support and communicate company directives and expectations to team members. Written communications are clear and concise; presentations and verbal directives are relevant and to the point; critiques are direct, positively framed and promote improvement in the team.
Lead by Example: Creates a positive environment by serving as a role model for putting the customer first, fostering teamwork, recognition, and effective communication.
Manage Expenses: Tracks and manages controllable expenses such as payroll, supplies, and fixtures. Works with the Store Manager and the team to minimize expenses and improve profitability.
Loss-Prevention: Able to implement the company’s loss prevention practices and effectively safeguards store and company investments. Coaches the team and builds awareness of prevention methods to minimize loss.
Documentation: Has been responsible for completing documentation typically required in management of a retail operation. Able to accurately complete all necessary paper work and execute banking procedures in a timely manner.
Inventory Management: Ensures the store is business ready and manages inventory by processing shipments, markdowns, store recovery, stock replenishment and back room organization.

Qualifications

High school diploma or equivalent required
Minimum one year retail management experience
Excellent verbal/written communication and organizational skills
Basic computer skills
Sound understanding of mathematics and strong reading comprehension skills
Understands the importance of Customer Service
Ability to analyze sales reports and strategically problem solve
Ability to stand during scheduled shifts
Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally? Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
Ability to operate POS system

Job descriptions are continually a "work in progress." This job description is meant as a guide. Other duties and responsibilities may be assigned at any given time as both the business dictates and the function of the job changes.

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More about this job

Responsibilities

Support the Store Manager in leading store associates, delivering positive customer experiences, achieving sales targets, and maintaining brand presentation standards. Oversee daily store operations, including staffing, training, inventory, expenses, loss prevention, and housekeeping, and act as Store Manager when needed.

Requirements

Requires a high school diploma or equivalent and at least one year of retail management experience. Candidates should have strong communication and organizational skills, basic computer and math skills, customer service ability, and the capacity to analyze sales, lead staff, and perform the physical duties of the role.

Skills

Customer Service
Retail Sales
Team Leadership
Staff Training And Coaching
Recruiting And Hiring
Sales Performance Analysis
Merchandising
Inventory Management
Store Operations
Loss Prevention
Expense Management
Communication
Conflict Resolution
Organization And Prioritization
Ear Piercing Procedures
Point-Of-Sale Operation

Visa sponsorship

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Keywords

Retail Management
Customer Engagement
Customer Service
Sales Targets
Conversion
Average Dollar Sale
Units Per Transaction
Sales Per Labor Hour
Fashion Trends
Ear Piercing
Planograms
Visual Merchandising
Recruiting
Staff Training
Performance Coaching
Inventory Management
Shipment Processing
Markdowns
Stock Replenishment
Loss Prevention
Expense Management
Payroll
Store Operations
Store Housekeeping
Point-Of-Sale System
Banking Procedures
Sales Reporting
Product Knowledge

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