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Added 2 mins ago
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Claire's

Part-Time Key Holder

Lloydminster, AB, Canada

Pay: $16 to $17 USD / hour
Job type: Part-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Brief Description

As a Part-Time Manager, you are a sales-driven leader and certified

Piercing Specialist who plays a critical role in delivering safe, professional piercing services

while driving store performance during key shifts. You lead by example on the sales floor,

uphold Claire’s Clinical Piercing Standards, and ensure piercing services are executed

with precision, consistency, and care.

You reinforce selling behaviors, elevate piercing and retail performance, and support

operational excellence while fostering a positive, accountable team environment. Through

confident coaching and strong execution, you help your team deliver exceptional guest

experiences - from informed piercing consultations to trend-driven styling moments.

Responsibilities

Piercing Excellence | Clinical Standards

Deliver professional ear-piercing services in accordance with Claire’s Clinical

Piercing Standards and safety protocols.

Follow all sterilization, hygiene, and infection-prevention procedures with precision

and consistency before, during, and after every service.

Educate guests and guardians through informed consent, eligibility screening, and

clear aftercare instructions.

Maintain certification requirements and complete ongoing piercing skill

development training.

Customer Experience | Brand Ambassador

Inspire customers and teammates through confident brand storytelling.

Consistently deliver friendly, engaging services that keep customers coming back

and build loyalty to the brand.

Lead by example on the sales floor, demonstrating strong selling behaviors and

styling expertise.

Address customer concerns with empathy and escalate appropriately when

needed.

Contribute to meeting and/or exceeding all KPI goals and objectives for the store by

providing best-in-class service.

Sales Performance | Results

Drive shift-level piercing and retail conversion, ensuring strong product attachment

and consistent service execution across the team.

Coach associates in real time to improve consultation quality, attachment

behaviors, and overall selling e??ectiveness.

Support execution of promotions, campaigns, and sales-driving initiatives.
Use product knowledge and trend awareness to influence purchasing decisions.
Consistently meet or exceed all store sales, piercing, and conversion goals.

People | Team Leadership

Build strong relationships with peers and contribute to a positive, inclusive, and

high-energy team culture.

Reinforce selling standards, service expectations, and brand behaviors.
Support the coaching and motivation of Sales Associates through real-time

feedback.

Act as a role model for reliability, professionalism, and accountability.

Operations | Shift Leadership

Open and close the store and manage cash handling accurately.
Maintain visual merchandising standards and ensure stock areas are organized.
Support shipment processing, inventory accuracy, and adherence to safety and loss

prevention practices.

Maintain a clean, organized, and visually appealing store that reflects Claire’s brand

standards and creates a great shopping experience.

Execute operational tasks and company initiatives as directed by store leadership.

About You

Sales-Driven Mindset | Personal Responsibility: You thrive on meeting and

exceeding sales targets, always looking for ways to maximize opportunities – and

you take full ownership of results without excuses.

Customer-Centric Approach | Integrity: You’re passionate about providing

exceptional service and creating memorable shopping experiences, and you lead

with integrity by consistently following through on your commitments to both

customers and your team.

Retail & Leadership Experience | Decision Making: At least one year of retail

management experience preferred, with a proven ability to make timely, thoughtful

decisions that drive sales and support team success.

Confidence in Piercing Services | Growth Mindset: You’re willing to become a

trained piercing specialist and provide expert guidance to customers, with a

curiosity and commitment to continuous learning and improvement.

Strong Communication & Selling Skills | Intentional Communication: You know

how to engage customers, build relationships, and close the sale by communicating

with clarity and purpose to move the business forward.

Team-Oriented Leader | Collaboration & Teamwork: You actively build trust, foster

an inclusive team culture, and know that winning and losing happen together.

Ability to Work Independently | Decision Making: You’re self-motivated,

organized, and can make timely, confident decisions even when information is

incomplete.

Requirements

Experience & Skills

Previous retail experience, with exposure to sales or leadership responsibilities

preferred.

Strong customer service and selling skills.
Ability to provide feedback and guidance to peers in a supportive way.
Comfort operating POS systems and handling cash accurately.

Operational & Physical Requirements

Ability to stand and move throughout the store for extended periods.
Ability to lift, carry, and move merchandise (up to 25–75 lbs as required).
Ability to bend, reach, stoop, and use ladders or step stools safely.
Ability to work a flexible schedule, including evenings, weekends, and holidays.

Additional Requirements

Must become a certified Claire’s Piercing Specialist and perform piercings in strict

accordance with documented clinical, safety, and hygiene standards.

Demonstrate controlled, standardized piercing technique with precision and

adherence to placement, sanitation, and safety protocols, maintaining professional

composure with pediatric and first-time guests.

Strong verbal communication skills and a positive, team-oriented attitude.
Commitment to upholding brand values, policies, and safety standards.

Summary

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Apply About employer

More about this job

Responsibilities

The role involves delivering professional ear-piercing services while maintaining strict clinical safety standards and driving store sales performance. You will lead by example on the sales floor, coach team members, and ensure operational excellence through effective merchandising and inventory management.

Requirements

Candidates should have previous retail experience with exposure to sales or leadership responsibilities and a willingness to become a certified piercing specialist. The role requires physical stamina for standing and moving merchandise, as well as the ability to work a flexible schedule including evenings and weekends.

Skills

Sales leadership
Ear piercing
Customer service
Retail management
Cash handling
Visual merchandising
Inventory management
Coaching
Communication
Safety protocols
Hygiene standards
Point of sale systems
Team collaboration
Problem solving
Product knowledge

Benefits

Voluntary welfare plans
401(k) match
Vacation time
Sick time
Paid leave

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Piercing Specialist
Clinical Standards
Customer Experience
KPI
Merchandising
Inventory
POS
Leadership
Coaching
Safety
Hygiene
Sterilization
Brand Ambassador
Team Culture
Loss Prevention
Cash Handling
Retail Management

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