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Claridge Homes

Casual Receptionist - Westpointe Retirement

Ottawa, ON, Canada

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Job details

Apply by: Dec 1, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Westpointe Retirement Community - Receptionist

Casual - $19.41/hr

Existing Vacancy

Riverstone Retirement Communities is a locally owned and operated company. We believe that everyone deserves to live a meaningful, engaged, and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment.

Riverstone offers a highly respected, full continuum of care to its residents with a variety of lifestyle options to best suit their needs-from Independent, Assisted living, and Memory Care. Allowing each resident the freedom to live their best life.

Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors.

More than just Senior Living. It's a new life.

QUALIFICATIONS:

Education:

Grade 12 minimum

Background:

Minimum of three years’ related experience, preferably in the health care industry
Secretarial skills and experience with office procedures required;
Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
Bilingualism in French and English an asset

Personal Requirements:

Work as part of a team
Capable of adapting to different situations and change
Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

FUNCTIONS:

Provide full secretarial support for the General Manager and other department managers;
Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
Observe coming and goings of residents from facility;
Handle payments from residents or family members;
Sort incoming mail for distribution to residents and all departments;
Present a positive image of the residence to the public

Riverstone Retirement is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence.

While we thank all candidates for their interest, only those selected for further consideration will be contacted.

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More about this job

Responsibilities

Provide secretarial support to management and serve as the primary point of contact for visitors and telephone inquiries. Maintain essential resident records and handle daily administrative tasks such as scheduling appointments and processing payments.

Requirements

Requires a minimum of three years of related experience, preferably in the healthcare industry, and a Grade 12 education. Candidates must possess strong secretarial skills, proficiency in MS Office, and the ability to work effectively within a team.

Skills

Secretarial support
Reception
Telephone communication
Data entry
MS Office
Office procedures
Record keeping
Customer service
Patience
Adaptability
Teamwork
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Retirement Community
Secretarial
Healthcare
MS Office
Data Entry
Administrative Support
Customer Service
Record Keeping
Bilingualism
Senior Living
Office Procedures
Scheduling

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