IT & data jobs in Canada

Explore it & data jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 23, 2026

Hiring at a glance

View jobs

Open jobs: 2,707
Employers: 1,322

Advertised starting pay

Average starting payCAD / year: $99,365Across 256 listings
Average starting payCAD / hour: $48.77Across 85 listings
Average starting payUSD / year: $116,742Across 56 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 5%128 listings
Hybrid: 38%1,034 listings
On-site: 56%1,525 listings

Not specified: 1% (20 listings)

Employers hiring include RBC (54), Royal Bank of Canada (47), TD (44).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

IT & data jobs in Canada

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Added 29 days ago
Sr. Data Engineer, WW Pricing Data and Insights
Amazon
Vancouver, BC
You will be joining WW Pricing Data & Analytics team which consists of several Data Engineers and Business Intelligence Engineers.
Added 3 months ago
Data Scientist
Fraser Health
Surrey, BC
Full-time
Are you looking for that opportunity to put your established data expertise to use in healthcare? Do you take responsibility for your own performance and aim to model integrity, resilience…
Added 1 month ago
Information Security Analyst
Fraser Health
Surrey, BC
Full-time
In this role, you will play a critical role in protecting the systems and data that support patient care within one of the largest health authorities. In this high-impact role, you’ll lead…
Added 1 month ago
Manager, Procurement Systems Administrator, Supplier Information & Engagement Platform- Global Procurement
KPMG
ON · Toronto, Ontario
Full-time
Our Global Procurement team is seeking a Systems Administrator to own the configuration, data integrity, and day‑to‑day administration of our Supplier Information and Engagement
Added 1 month ago
QA Tester
Maplesoft Group, an SEB Company
Ottawa, ON
Contract
…in developing and executing test strategies for large-scale data warehouse and analytics…
Added 1 month ago
Business system analyst - Wealth management
J&M Group
Toronto, ON
Full-time
Experience preparing BRDs, FRDs, user stories, acceptance criteria, workflow diagrams, and data mapping documents.
Added 1 month ago
Senior Data Scientist Model Validation
National Bank of Canada
Montreal, QC
Full-time
A career as a Senior Data Scientist, Validating models in the Risk Management Models team at National Bank means acting as a specialist who ensures the robustness, reliability and…
Added 1 month ago
Senior Data Scientist
Seequent
Calgary, AB
Full-time
Added 29 days ago
Data Engineer
Spectrum Health Care
Toronto, ON
Full-time
Are you a Data Engineer with experience building cloud-based data solutions and transforming healthcare data into actionable insights? At Spectrum Health Care (Spectrum), we're building a…
Added 29 days ago
Ingénieur de données Databricks / Data Engineer Databricks
Avanquest
Montreal, QC
Full-time
Added 29 days ago
Revenue Growth Management (RGM) Data & Analytics Manager
Lactalis
Toronto, ON
Added 5 months ago
Senior Consultant, Databricks Data Engineer, Data & AI
KPMG
Calgary, AB · Vancouver, BC · ON · Toronto, Ontario
Full-time
Our team is looking for a Data Engineer with extensive hands
Added 5 months ago
Senior Consultant, Microsoft Fabric Data Engineer, Data & AI
KPMG
Calgary, AB · Vancouver, BC · ON · Toronto, Ontario
Full-time
Our team is looking for a Data Engineer with deep hands-on e
Added 29 days ago
Manager, Data Architect
dentsu
Toronto, ON
Full-time
Our mission is to Drive Business Performance. We use data to create personalized and connected experiences that deliver transformative business outcomes. Our role is to ensure our clients…
Added 29 days ago
Systems Analyst
Longbow Advantage
Remote, Canada
Full-time · Remote
Rebus is an end-to-end warehousing strategy company that uses real-time data to manage people, processes, and warehouses through The Rebus® Platform and WMS consulting services…
Added 19 days ago
Data Scientist, Optimization - Real-Time Supply Management
Lyft
Toronto, ON
Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation…
Added 29 days ago
Data Engineer (Databricks)
Fluent, LLC
Remote, Canada
Full-time · Remote
As a Data Engineer on Fluent's Data Engineering team, you will bring your Databricks development expertise to build the data products that power Fluent's Audience Solutions business: the…
Added 1 month ago
Software Development Manager, Tax Engine
Amazon
Vancouver, BC
Full-time
Added 1 month ago
Data Engineer
BrainStation
Toronto, ON
$90,000 to $125,000 USD / year
Full-time
Added 1 month ago
Data Engineer
Blackline Safety
Canada
Full-time
As a Data Engineer, you'll help expand, optimize, and maintain data pipelines and infrastructure that power our IoT-enabled safety ecosystem. You'll work with large, real-time and batch…
Added 1 month ago
Business Systems Analyst
J&M Group
Toronto, ON
Full-time
Added 4 months ago
Data Systems Analyst
LTM
ON · Ontario, Canada
$100,000 to $135,000 USD / year
Full-time
Minimum 5 years of experience successfully leading Data Systems Analysis organizations with expertise in building largescale enterprise data assets
Added 1 month ago
Software Development Manager - AWS Identity & Access, AWS IAM Identity Center
Amazon Web Services (AWS)
Vancouver, BC
Full-time
Added 1 month ago
Sr. Software Development Manager - Compiler, AWS Neuron, Annapurna Labs
Amazon Web Services (AWS)
Toronto, ON
Full-time
Added 1 month ago
Sr. Data Scientist, Alexa Connections
Amazon
Vancouver, BC
Full-time
As a Sr. Data Scientist in Alexa Connections, you will lead the end-to-end development of machine learning and data science solutions that power intelligent communication experiences across…

Clariti

Technical Support Analyst (Enterprise)

Vancouver, BC, Canada

Pay: $70,000 to $95,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Aug 14, 2026

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Original job description

How will you help us make an impact? 👩‍💻👨‍💻 As a Technical Support Analyst, you are a core part of the team that keeps Clariti's customers running. You're a solution-oriented problem-solver who takes real ownership over the cases you carry - investigating thoroughly, communicating clearly, and following through without being asked twice. You know when to dig in independently and when to escalate, and you bring a level of care that makes every customer interaction better than the one before it. Reporting to the Senior Manager, Customer Support, you serve as a primary point of reception for technical issues across Clariti's customer and partner base. You'll contribute to the team's knowledge base, support cross-functional collaboration, and grow your technical depth in a high-accountability environment where your work directly shapes the customer experience. Clariti is a Salesforce-native platform used by municipal governments to run permitting, licensing, land management, and financials. When something breaks for a city, our Support team is the first and last line of defense and because our product is built on Salesforce, that means troubleshooting both our proprietary application logic and the platform underneath it. If you can look at a case and work out whether the problem is in our code, in the customer's configuration, or in the platform itself this is your role. As a Technical Support Analyst at Clariti, you’ll get to: Case Resolution and Ownership Manage a queue of active support cases from intake to close. Investigate issues thoroughly, apply known troubleshooting patterns, and escalate with full context when a case exceeds your scope. Follow Technical Support SOPs and keep your cases moving without requiring repeated follow-up. Customer Communication Translate technical findings into plain language that customers at any level of sophistication can act on. Set accurate expectations, communicate proactively when issues take time to resolve, and maintain a tone that keeps customers confident throughout the process. Issue Resolution Troubleshoot and resolve technical issues related to Clariti's SaaS products, applying your knowledge of cloud infrastructure, APIs, and system configuration. Know when a problem is within your scope and when it needs to go higher - and make that call with context, not just a hand-off. Documentation Record troubleshooting steps, findings, and resolutions accurately in the CRM. Your documentation should be thorough enough that a peer can pick up where you left off without needing to ask. Knowledge Base Contributions Contribute to knowledge base articles, best practice guides, and team runbooks when you identify patterns or gaps. Foster a culture of continuous learning that improves self-service outcomes for customers. Adoption Support Contribution Assist Senior Analysts with Adoption Support tasks for premium customers - including validating configuration changes, preparing audit documentation, and learning the scope and change-management practices that govern this work. Cross-Functional Collaboration Work closely with Product, Development, QA, and Professional Services to escalate issues, surface trends, and advocate for customer needs. Bring clear reproduction cases and specific context - not just a problem, but what you already know about it. Continuous Learning Stay current on product features, enhancements, and industry developments. Use AI tools to enhance your support workflows - surfacing solutions faster, drafting documentation, and identifying patterns in recurring issues. What do you bring to the team? Salesforce platform troubleshooting 2+ years, hands-on. You've worked inside a Salesforce org as an admin, support engineer, or ISV/AppExchange product specialist. Specifically, you're comfortable: Navigating the nuances of Salesforce Object configurations, including record types, relationships, and custom setups Monitoring system and debug logs to pinpoint the exact sequence of execution Debugging Flow and workflow automations to isolate specific failure points and root causes Validating user access across the security model, from permission sets to role hierarchies and sharing rules Diagnosing page layout visibility, field-level security constraints, and validation rule logic conflicts Diagnostic Precision. You'll parse ambiguity to determine if a failure originates in Clariti's code, a customer's specific configuration, or the underlying Salesforce platform. You provide proof through system logs and SOQL queries rather than relying on guesswork. End-to-End Case Management. You take full ownership of your queue, driving issues from initial intake to final resolution. By adhering to Support SOPs and documenting every investigative step within the CRM, you ensure a seamless hand-off or pick-up for any teammate. Stakeholder Communication. You translate complex technical findings into clear, actionable language for customers. By setting accurate expectations and maintaining a professional tone, you keep our users confident throughout the troubleshooting lifecycle. Evidence-Based Escalation. You discern exactly when an issue requires specialized Engineering or Product resources. Your hand-offs are comprehensive, including documented reproduction steps and a clear summary of what has already been ruled out. Knowledge Contribution. You proactively scale the team's impact by authoring runbooks and knowledge base articles. Every resolved case is an opportunity to improve future resolution times for the entire support organization. Adoption Support. You'll assist Senior Analysts with configuration audits and change-management tasks for our Premium tier customers, growing your technical depth and understanding of enterprise-level service delivery. AI-Driven Efficiency. You utilize AI tools to accelerate resolution paths and identify emerging queue trends, ensuring all outputs are technically validated before they reach a customer. Bonus Points 🎉 Background working for an AppExchange partner or Salesforce ISV providing support for native applications Credentials such as Salesforce Certified Administrator or Platform App Builder History of assisting civic technology, public sector, or municipal government entities Technical literacy in Lightning Web Components or Apex code - specifically for diagnostic purposes Familiarity with the SDLC, Jira, and structured defect intake processes Proven track record of authoring team runbooks and internal support documentation Understanding of deployment mechanics, including the use of change sets and sandbox environments Experience interfacing with implementation partners or third-party service providers What’s in it for you?🫵 We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy!* 💰 The base salary range for this role is expected to be between $70,000 - $95,000 CAD based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy. 💰 If you have questions about compensation as we move through the process, we’re happy to discuss further. *Benefits depend on employment type (full-time, part-time, contract, etc).

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More about this job

Responsibilities

Manage and resolve technical support cases for a Salesforce-native platform used by municipal governments. Collaborate with cross-functional teams to escalate issues and contribute to the internal knowledge base and runbooks.

Requirements

Requires 2+ years of hands-on experience with Salesforce platform troubleshooting, including object configurations and debug logs. Candidates must possess strong diagnostic precision and the ability to translate complex technical findings for customers.

Skills

Salesforce Troubleshooting
Case Management
Technical Support
SOQL
Salesforce Administration
API Troubleshooting
Customer Communication
Knowledge Base Authoring
Root Cause Analysis
SaaS Support
Cloud Infrastructure
Change Management
Technical Documentation
Cross-functional Collaboration
AI Tool Utilization
System Debugging

Benefits

Paid time off
Health benefits

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
AppExchange
SaaS
SOQL
Apex
Lightning Web Components
CRM
Jira
SDLC
Salesforce Certified Administrator
Platform App Builder
API
Cloud Infrastructure
Municipal Government
Civic Technology
Public Sector
Debug Logs
Flow
Workflow Automation
Permission Sets
Role Hierarchies
Sharing Rules
Validation Rules
Change Sets
Sandbox
Technical Support
Enterprise Support
Knowledge Base
Runbooks

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