Interim HR Director

Employment Type: Contract, part-time (~15 hrs/week)

Location: Etobicoke, ON (On-Site 2 days per week to start, tapering as the role settles)

Rate: $75-85/hr

Industry: Manufacturing (Consumer Packaged Goods)

Position Type: Backfill

About the Opportunity

Our client is a venture-backed consumer goods manufacturer based in Etobicoke, with a production floor of full-time employees working alongside roughly 100 agency workers each month. Many of the agency workers have been on site for years and know the operation well. The company recently added a new layer of production floor management, and the change in accountability and process has brought a rise in complaints, allegations and workplace investigations.

This Interim Director of HR role backfills a part-time HR contractor who is stretched by the volume and complexity of the investigations. You will take ownership of employee relations and workplace investigations from day one, reporting directly to the Chief Administrative Officer. That includes running investigations end to end, separating fact from noise, and delivering conclusions leadership can act on. You will also act as the CAO’s trusted advisor on “what do we do in this case” and manage the relationship with the staffing agency and the flow of agency workers.

This is a hands-on mandate with real visibility. Workers paid by another company need to feel safe raising concerns with this organization’s HR, so the right person will be approachable on the floor and firm when a hard conversation is needed. Hours flex with workload, and the on-site presence tapers as trust builds.

Key Responsibilities

• Lead workplace investigations from intake to findings, including harassment, misconduct and allegations between workers and supervisors
• Assess credibility, interview parties and witnesses, and document findings to a standard leadership can act on
• Take over open files from the current HR contractor and manage the handoff
• Establish and promote complaint channels (anonymous and in person) that hourly and agency workers trust and use
• Advise the CAO on employee relations matters, case outcomes and risk
• Manage the relationship with the staffing agency, including the flow of agency workers and onboarding them to site processes
• Hold managers and workers to account in a direct, fair and consistent way
• Maintain a visible presence on the production floor, including around shift changes where needed
• Partner with the new production management team to support accountability and process changes

What You Bring

• Senior manager or director level HR experience, able to operate as an advisor and not only an executor
• Hands-on experience personally leading workplace investigations, and the ability to walk through how you ran them, weighed credibility and documented findings
• Manufacturing or industrial experience with a temp-heavy or unionized hourly workforce
• Comfort walking a production floor and handling blunt, floor-level conflict
• A friendly but firm approach: warm and approachable, and direct enough to set direction and have the hard conversation
• A track record of making it safe for employees to raise harassment and misconduct concerns
• Availability for a part-time contract (~15 hrs/week) with 2 days on site to start

Nice to Have

• Experience managing temp agency relationships and onboarding agency workers
• Background in mining, heavy industry or similar high-friction environments
• Experience building complaint channels, such as anonymous reporting or open-door practices, that workers actually use

Next Steps

We do appreciate all interest; however, only those selected for an interview will be contacted.

Clarity Recruitment is an equal opportunity employer committed to fostering an inclusive and accessible recruitment process and workplace. If you require accommodation, please let us know in advance and we will work with you to meet your needs.

Please note: We use AI-assisted tools for notetaking during the screening process.

JOB ID # 3706656

About Clarity Recruitment

Clarity is an executive search and recruitment firm specializing in Finance & Accounting talent across Canada - from accountants to CFOs. Additionally, Clarity partners with organizations to hire exceptional talent in HR, Operations, and IT, helping build the teams that power business success. Our process is designed to minimize risk, maximize alignment, and move quickly. With dedicated practices in Executive Search, Full-Time Search, and Project & Interim Consulting, we help organizations grow with confidence. Visit findingclarity.ca to learn more!