Healthcare Security Guard

Paladin Security is Hiring a Healthcare Security Guard!

Location: Thunder Bay, ON Site: St. Joseph's Hospital – St. Joseph's Care Group Pay Rate: CA$18.35–CA$23.00/hour Employment Type: Full-Time Work Setting: On-Site

Overview

Paladin Security is looking for compassionate, professional, and safety-focused Healthcare Security Guards to join our team at St. Joseph's Hospital in Thunder Bay.

St. Joseph's Hospital is a specialized rehabilitative care hospital within St. Joseph's Care Group, providing rehabilitation, mental health, addictions, and complex continuing-care services throughout Northwestern Ontario.

In this role, you'll do much more than patrol hallways - you'll become an important member of the healthcare team by supporting staff, assisting patients and visitors, preventing incidents, and helping create a safe and welcoming environment for everyone.

If you're calm under pressure, enjoy helping others, and are looking for a career with opportunities for advancement, we'd love to hear from you.

Responsibilities

• Conduct regular patrols throughout hospital departments, parking areas, and surrounding grounds.
• Monitor access points to maintain a safe and secure environment.
• Respond promptly and professionally to emergency calls and security incidents.
• Assist healthcare staff with distressed patients and visitors using verbal de-escalation techniques.
• Provide excellent customer service by assisting patients, visitors, and hospital staff.
• Write accurate, detailed, and objective incident reports using digital reporting systems.
• Collaborate with police, fire, EMS, and other emergency responders when required.
• Maintain professionalism and situational awareness in a dynamic healthcare environment.

Must Have

• Valid Ontario Security Guard License.
• Valid Standard First Aid & CPR Level C Certification.
• Record of immunization for:
• • Measles
  • Mumps
  • Rubella
  • Varicella
  • Current 2-Step TB Skin Test
• Excellent verbal and written English communication skills.
• Ability to write detailed and accurate incident reports.
• High School Diploma or equivalent.
• Physical ability to stand and walk for extended periods, climb stairs, and respond quickly during emergencies.
• Ability to successfully pass a Vulnerable Sector Police Record Check.
• Strong customer service skills with a genuine passion for helping others.

Nice to Have

• Previous experience in:
• • Security
  • Customer Service
  • Healthcare
  • Community Outreach

• Career aspirations in:
• • Law Enforcement
  • Emergency Services
  • Nursing
  • Healthcare Administration

• Competitive hourly wages.
• Career advancement opportunities with strong internal promotion pathways.
• Supportive and inclusive team culture.
• Ongoing paid training and professional development.
• Work in a rewarding healthcare environment where you make a meaningful difference every day.
• Daily pay options available.
• Employee recognition programs.
• Opportunities to build experience relevant to policing and emergency services careers.