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Added 5 mins ago
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 20 mins ago
CMT / PR - Telecom (Canada)
Infosys
Canada
Participate in Analyst surveys, showcasing Infosys abilities.
Added 1 hour ago
Senior Business System Analyst - Vernon - 24 Month Contract
Nature's Fare Markets
Vernon, BC
Full-time
We have an exciting opportunity within our IT team in Vernon for a 24 month contract Senior Business Systems Analyst (SBSA).
Added 3 hours ago
Senior Business System Analyst - Vernon - 24 Month Contract
Nature's Fare Markets
Vernon, BC
Full-time
We have an exciting opportunity within our IT team in Vernon for a 24 month contract Senior Business Systems Analyst (SBSA).
Added 3 hours ago
Business Systems Analyst
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
Volunteer
…President’s Office is currently seeking a Business Systems Analyst to provide functional support for PeopleSoft Financials and related enterprise integrations serving all UMass campuses and…
Added 3 hours ago
Business analyst TI junior
AtkinsRéalis
Montreal, QC
Full-time
…for analyzing stakeholder needs, gathering and structuring functional requirements, and translating them into clear, actionable…
Added 5 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 6 hours ago
Finance Operations Analyst I
TD
Dieppe, NB
Full-time
Act as a key Finance Support resource / specialist or representative for own functional unit by providing technical subject matter expertise / analysis or operational process support
Added 6 hours ago
Associate Director, IT Risk Analyst
Royal Bank of Canada
Toronto, ON
Full-time
Collaborates with cross functional teams and business partners to design, implement, and enhance security policies, and tools, addressing complex cybersecurity challenges and ensuring…
Added 7 hours ago
Software Developer – CRM – Senior - RQ10953
S M Software Solutions Inc
Toronto, ON
Full-time
Azure cloud certifications, such as Azure Fundamentals and Azure Power BI Data Analyst Associate.
Added 7 hours ago
Software Developer – CRM – Senior - RQ10953
S M Software Solutions Inc
Toronto, ON
Full-time
Azure cloud certifications, such as Azure Fundamentals and Azure Power BI Data Analyst Associate.
Added 7 hours ago
Analyste Fonctionnel CRM
DELAN - IT Talent Solutions
Montreal, QC
Full-time
The CRM Functional Analyst will be responsible for designing tailored CRM solutions and translating clients' business needs into clear functional requirements.
Added 7 hours ago
Finance & Risk Solutions Business Analyst
BNP Paribas
Montreal, QC
Full-time
Elicit and document business requirements from Finance, Risk, Liquidity and IT partners and turn them into clear functional specifications and source‑to‑target mappings by leveraging…
Added 7 hours ago
Business Analyst - GOAPRDJP000001026
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are looking for an experienced Business Analyst to support the Government of Alberta’s Technology and Innovation initiatives. The successful candidate will provide senior-level business…
Added 7 hours ago
Business Analyst - GOAPRDJP000001026
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
We are looking for an experienced Business Analyst to support the Government of Alberta’s Technology and Innovation initiatives. The successful candidate will provide senior-level business…
Added 7 hours ago
Manager, BI & Reporting
Apotex
Toronto, ON · North York, ON
$95,594.4 to $133,832.16 CAD / year
…reporting, and analytics. This role partners closely with cross‑functional stakeholders to understand business requirements and translate them into scalable BI solutions, primarily using…
Added 7 hours ago
Senior Procurement Analyst - Property Management
Brandt Group of Companies
Regina, SK
Full-time
…market changes, and working in conjunction with appropriate functional areas as…
Added 7 hours ago
Cost Analyst II
Worley
Edmonton, AB · Calgary, AB
Full-time
We are currently recruiting for an Intermediate Cost Analyst. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Calgary, Alberta.
Added 8 hours ago
Senior Consultant - CRM Financial Services
Deloitte
Toronto, ON
Full-time
Analyze business processes, customer journeys, and operating models, translating them into CRM capabilities, functional requirements, user stories, and acceptance criteria.
Added 8 hours ago
Associate Director, IT Risk Analyst
RBC
Toronto, ON
Full-time
Collaborates with cross functional teams and business partners to design, implement, and enhance security policies, and tools, addressing complex cybersecurity challenges and ensuring…
Added 9 hours ago
Associate Director, IT Risk Analyst
RBC
Toronto, ON
Full-time
Collaborates with cross functional teams and business partners to design, implement, and enhance security policies, and tools, addressing complex cybersecurity challenges and ensuring…
Added 9 hours ago
Infrastructure Analyst
T&T Supermarket
Richmond, BC
$65,000 to $85,000 CAD / year
Full-time
Reporting to the Senior IT Manager - Technology Enablement, the Infrastructure Analyst is responsibility to bridge the gap between business requirements and technology solutions, analyze,…
Added 10 hours ago
IT Build Analyst
TD
Toronto, ON · Mississauga, ON
Full-time
Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations
Added 10 hours ago
Analyst, Business
IMAX
Mississauga, ON · Sheridan Park
Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 10 hours ago
Head of Product
Fintel Connect
Vancouver, BC
Full-time
Product prioritization at Fintel Connect is owned by a cross-functional leadership committee rather than by one individual. That gives us better decisions, and it creates a clear need for…

Classic Fire + Life Safety

Senior Application Analyst

Toronto, ON, M9L 1P9, Canada

Job type: Full-time
Experience: 5+ years of experience in an application analyst, systems analyst, or ERP administrator role, with direct hands-on experience in at least three of the portfolio applications.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Company Description

Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their buildings, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

Why join the Classic team?

CFLS is a caring company who values our staff.
CFLS is local and is part of the community.
CFLS is a full-service fire protection contractor.
A great working environment with opportunities for career advancement.
Comprehensive Group benefits.
Car Allowance
Educational assistance program.
Employee referral bonus program.
Social events: Building camaraderie and fostering a sense of community is essential.

Job Description

The Senior Application Analyst serves as the organization’s primary subject matter expert for a portfolio of business-critical software applications spanning construction project management, field service operations, financial management, and business intelligence. This role is responsible for the ongoing management, configuration, optimization, and support of all platforms in the portfolio and owns the integrations, vendor relationships, and technology governance that keep these systems reliable and aligned with organizational goals. This position requires a unique combination of technical depth, construction or field-service industry knowledge, and strong communication skills. The ideal candidate brings hands-on experience with the specific application stack below, is comfortable leading end-user training programs, managing vendor contracts, and driving cross-functional technology initiatives - and provides mentorship and technical direction to junior and intermediate staff.

Tasks & Responsibilities:

Application Management & Administration

Serve as the system administrator and functional owner for all applications in the portfolio, maintaining configurations, user permissions, integrations, and workflows.
Monitor application health, availability, and performance; proactively identify and resolve system issues before they impact business operations.
Manage application upgrades, patches, and version releases in coordination with vendors and IT leadership, ensuring thorough testing prior to deployment.
Maintain data integrity across systems, supporting audit readiness and accurate cross-platform reporting.

Business Analysis & Process Optimization

Partner with department stakeholders to understand current workflows, identify inefficiencies, and translate business requirements into system configurations or enhancement requests.
Analyze gaps between business needs and existing system functionality; recommend and implement configuration changes, custom workflows, or integration solutions.
Document business processes, system configurations, data flows, and integration maps to maintain a comprehensive knowledge base.
Lead or participate in technology-driven process improvement initiatives with a focus on automation and elimination of manual work.

Integration & Data Management

Design, configure, and monitor integrations between portfolio applications (e.g., Acumatica–Procore, Jonas–Sage, ServiceTrade–QuickBooks) to ensure seamless data flow.
Troubleshoot integration failures, data sync errors, and API-related issues; work with vendors or internal developers on resolution.
Develop and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) to extend and enhance the capabilities of core business applications.
Establish and enforce data governance standards, including naming conventions, field validation rules, and master data management practices.

User Support & Training

Provide Tier 2/3 application support, resolving escalated user issues related to functionality, configuration, and data accuracy across all systems.
Develop and deliver end-user training programs, onboarding materials, and quick-reference guides tailored to each application and user role.
Act as an internal consultant to department managers on best practices for leveraging application features to improve operational efficiency.
Maintain a ticketing and support log; track issue patterns and proactively address recurring problems through system fixes or user education.

Vendor & License Management

Manage vendor relationships for all portfolio applications, including renewals, support escalations, roadmap reviews, and contract compliance.
Evaluate and recommend application add-ons, third-party integrations, or new modules that align with organizational growth and technology strategy.
Administer user license inventory across all platforms, optimizing costs while ensuring appropriate access levels.

Project Leadership & Governance

Lead or co-lead application implementation projects, including requirements gathering, configuration, testing, go-live support, and post-implementation review.
Develop project plans, communicate timelines, and coordinate with cross-functional teams and external vendors to deliver technology initiatives on schedule.
Maintain compliance with internal IT policies, change management protocols, and applicable data security requirements.
Provide mentorship and technical guidance to junior and intermediate IT staff and business-side power users.

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field; or equivalent combination of education and experience.
5+ years of experience in an application analyst, systems analyst, or ERP administrator role, with direct hands-on experience in at least three of the portfolio applications.
Demonstrated experience managing integrations between multiple enterprise applications and troubleshooting API and data sync issues.
Proficiency with Microsoft Power Platform, including Power Apps (Canvas or Model-driven), Power Automate, and Power BI.
Strong working knowledge of construction or field-service industry workflows, including job costing, project management, service dispatch, and financial management.
Experience leading end-user training and developing instructional materials for non-technical audiences.
Excellent analytical and problem-solving skills; ability to diagnose complex system issues and deliver timely resolutions.
Strong written and verbal communication skills with the ability to engage both technical and non-technical stakeholders.

Preferred Skills

Experience in specialty contracting, construction, HVAC, mechanical, or fire protection industries.
Acumatica Certification (Acumatica Certified User or Administrator) is highly desired.
Procore Certification or demonstrated experience configuring Procore modules (Project Management, Financials, Field Productivity).
Familiarity with SQL for ad hoc reporting and data validation across ERP systems.
Experience with project management methodologies (Agile, PMBOK) and change management practices.
Microsoft PL-900 (Power Platform Fundamentals) or PL-200 (Power Platform Functional Consultant) certification.

We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.

Salary placement within the stated range is determined by evaluating the candidate’s relevant experience, skills, and qualifications, along with internal equity and prevailing market conditions. These factors are applied consistently to support transparent and equitable compensation practices in Ontario.

No part of our hiring process uses AI or automated screening technology, all candidate reviews and applications are evaluated manually and hiring decisions are completed by human staff, to ensure a fair and transparent assessment.

Classic Fire + Life Safety is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are also committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. If you have any accommodation needs in accordance with Accessibility for Ontarians with Disabilities Act or Ontario Human Rights Code or would like to provide us with your feedback, questions, or concerns, please contact our Human Resources department at aoda@classicfls.com

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More about this job

Responsibilities

The Senior Application Analyst serves as the primary subject matter expert for business-critical software, managing configurations, integrations, and vendor relationships. This role also drives process optimization, provides Tier 2/3 user support, and leads technology-driven initiatives across the organization.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in an application analyst or ERP administrator role. Proficiency in Microsoft Power Platform and experience with construction or field-service industry workflows are required.

Skills

Application management
System administration
Business analysis
Process optimization
Integration management
Data governance
Power platform
Power apps
Power automate
Power bi
Vendor management
Project leadership
Technical mentorship
Construction industry knowledge
Field service operations

Benefits

Group benefits
Car allowance
Educational assistance program
Employee referral bonus program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Application Analyst
ERP
Acumatica
Procore
Jonas
Sage
ServiceTrade
QuickBooks
Power Platform
Power Apps
Power Automate
Power BI
API
Data Integrity
System Administration
Project Management
Construction
Fire Protection
SQL
Agile
PMBOK
Change Management
Technical Mentorship
Vendor Management
Business Intelligence
Workflow Automation
Data Governance
IT Governance
Job Costing
Service Dispatch

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