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Added 28 mins ago
Contract Administrator
Convergint Technologies Ltd
Ottawa, ON · Calgary, AB · AB · Brantford, ON · Mississauga, ON · Regina, SK · Burnaby, BC · Dartmouth, NS · NB
$60,000 to $65,000 CAD / year
Convergint is currently recruiting for a team-oriented, results-driven, Contract Administrator to join our amazing culture. Under direct supervision, the Contract Administrator will assist…
Added 28 mins ago
Project Administrator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Convergint is looking for a team-oriented, results-driven, Project Administrator to join our amazing Capital Projects team in our Halifax location. As the Project Administrator, you will be…
Added 28 mins ago
Windows Systems Administrator - L3
Global Relay
Vancouver, BC
The Windows Administrator – L3, is a key member of the Operations team and works closely with other System Administrators, Desktop, Security, and Cyber Security Operations Center teams. The…
Added 43 mins ago
Office Administrator
Canadian Plains Energy Services
Lloydminster, SK
Full-time
An office administrator provides administrative support in the Lloydminster office is approachable, organized, and customer service oriented. The administrator maintains an appropriate…
Added 58 mins ago
Project Administrator II
Framatome North America
Kincardine, ON
Full-time
Assist project leadership for major commercial design, construction, expansion, extension, renovation or component replacement projects.
Added 1 hour ago
Intermediate Contract Administrator
Zeidler Architecture
Calgary, AB
Contract
We are currently seeking an Intermediate Contract Administrator to join the Calgary Team. The ideal candidate brings strong contract administration experience, effective field coordination…
Added 1 hour ago
Office Administrator - Power Services
Graham
Coquitlam, BC
Full-time
Reporting to the Commercial Business Manager, the Office Administrator is responsible for providing support in office operations/facilities, as well as for carrying out general…
Added 1 hour ago
Windows Systems Administrator - L3
Global Relay
Vancouver, BC
Full-time
The Windows Administrator – L3, is a key member of the Operations team and works closely with other System Administrators, Desktop, Security, and Cyber Security Operations Center teams. The…
Added 1 hour ago
Client Technical Support Specialist
Benevity
Remote, Canada
Full-time · Remote
…delivers high-quality, timely responses tailored to each client administrator's needs. This role requires excellent communication skills, working closely with Client Success Managers, other…
Added 2 hours ago
Business Systems Analyst
Superior Plus Propane Talent Acquisition
Canada
Use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment.
Added 2 hours ago
Senior Application Analyst
Classic Fire + Life Safety
Toronto, ON
Full-time
…business-critical software applications spanning construction project management, field service operations, financial management, and business intelligence. This role is responsible for the…
Added 2 hours ago
Cybersecurity Systems Administrator II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
$8,810.92 to $13,202.5 CAD / month
Full-time
The Cybersecurity Systems Administrator II designs systems hardware and software solutions, defines systems scope, and provides recommendations for all systems supported infrastructure as…
Added 2 hours ago
Senior Event Operations Manager
Geotab
Oakville, ON
Full-time
Serve as the primary Salesforce administrator for the events team, building and managing all event campaigns, hierarchies, and reporting dashboards.
Added 2 hours ago
Business Systems Analyst
Superior Propane
AB · Alberta, Canada
Contract
Use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment.
Added 2 hours ago
Team Lead, Cloud & Infrastructure
Apotex
Toronto, ON · North York, ON
$95,594.4 to $133,832.16 CAD / year
The Team Lead will be responsible for leading and developing the Platform Support team, managing external vendors and project delivery activities, establishing operational priorities,…
Added 3 hours ago
Administrator
NS Modular
AB · Edmonton, AB
Full-time
NS Modular is growing, and we're on the lookout for a passionate, detail-driven Administrator, whose primary responsibilities are overseeing general office and project administration,…
Added 4 hours ago
Recruitment Specialist (Contract, Full-time)
Black Diamond Group
Calgary, AB
Full-time
…differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to…
Added 4 hours ago
Administrative Officer
Toronto Metropolitan University
Toronto, ON
Temporary
…and communicates them to the Dean and/or appropriate senior administrator and follow up to ensure the issue/matter has been resolved in an appropriate and timely…
Added 4 hours ago
Bookkeeper/Office Administrator
Aspen Land Group Inc.
AB · Edmonton, AB
Full-time
We’re seeking an energetic, organized, and enthusiastic individual to join our team to fill the Bookkeeper/Office Administrator position on a permanent part-time or full-time basis…
Added 4 hours ago
PMO Project Coordinator
Marcon
Langley (District), BC · Langley, BC
$70,000 to $90,000 CAD / year
Full-time
In this role, you'll be the day-to-day administrator for Procore, ensuring our project teams have the tools, training, and support they need to work efficiently and consistently. You'll…
Added 4 hours ago
Junior Database Administrator
Fundserv
Toronto, ON
We are looking for a recent graduate or early-career professional to join the team as a Junior Database Administrator. In this role, you’ll support Fundserv’s Oracle database environments…
Added 4 hours ago
Coordinator, Quality Improvement & Analytics
Fraser Health
Surrey, BC
Full-time
Added 4 hours ago
Cybersecurity Systems Administrator II
The University of British Columbia
Vancouver, BC
$8,810.92 to $13,202.5 CAD / month
Full-time
The Cybersecurity Systems Administrator II designs systems hardware and software solutions, defines systems scope, and provides recommendations for all systems supported infrastructure as…
Added 4 hours ago
Senior Inspector - Infrastructure
Stantec
Ottawa, ON
Full-time
…communities. Every airport, road, bridge, port, or transit project is an opportunity to make communities safer, cleaner, and more resilient. Together, we’re making an impact around the…
Added 4 hours ago
Project Manager / Implementation Specialist
AssetWorks Inc
Calgary, AB · Canada - Calgary, AB
Full-time
The Project Manager / Implementation Specialist is responsible for leading the deployment of AssetWorks GPS solutions for fleet customers across North America. This role manages…

Classic Fire + Life Safety

Senior Application Analyst

Toronto, ON, M9L 1P9, Canada

Job type: Full-time
Experience: 5+ years of experience in an application analyst, systems analyst, or ERP administrator role, with direct hands-on experience in at least three of the portfolio applications.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Company Description

Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their buildings, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

Why join the Classic team?

CFLS is a caring company who values our staff.
CFLS is local and is part of the community.
CFLS is a full-service fire protection contractor.
A great working environment with opportunities for career advancement.
Comprehensive Group benefits.
Car Allowance
Educational assistance program.
Employee referral bonus program.
Social events: Building camaraderie and fostering a sense of community is essential.

Job Description

The Senior Application Analyst serves as the organization’s primary subject matter expert for a portfolio of business-critical software applications spanning construction project management, field service operations, financial management, and business intelligence. This role is responsible for the ongoing management, configuration, optimization, and support of all platforms in the portfolio and owns the integrations, vendor relationships, and technology governance that keep these systems reliable and aligned with organizational goals. This position requires a unique combination of technical depth, construction or field-service industry knowledge, and strong communication skills. The ideal candidate brings hands-on experience with the specific application stack below, is comfortable leading end-user training programs, managing vendor contracts, and driving cross-functional technology initiatives - and provides mentorship and technical direction to junior and intermediate staff.

Tasks & Responsibilities:

Application Management & Administration

Serve as the system administrator and functional owner for all applications in the portfolio, maintaining configurations, user permissions, integrations, and workflows.
Monitor application health, availability, and performance; proactively identify and resolve system issues before they impact business operations.
Manage application upgrades, patches, and version releases in coordination with vendors and IT leadership, ensuring thorough testing prior to deployment.
Maintain data integrity across systems, supporting audit readiness and accurate cross-platform reporting.

Business Analysis & Process Optimization

Partner with department stakeholders to understand current workflows, identify inefficiencies, and translate business requirements into system configurations or enhancement requests.
Analyze gaps between business needs and existing system functionality; recommend and implement configuration changes, custom workflows, or integration solutions.
Document business processes, system configurations, data flows, and integration maps to maintain a comprehensive knowledge base.
Lead or participate in technology-driven process improvement initiatives with a focus on automation and elimination of manual work.

Integration & Data Management

Design, configure, and monitor integrations between portfolio applications (e.g., Acumatica–Procore, Jonas–Sage, ServiceTrade–QuickBooks) to ensure seamless data flow.
Troubleshoot integration failures, data sync errors, and API-related issues; work with vendors or internal developers on resolution.
Develop and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) to extend and enhance the capabilities of core business applications.
Establish and enforce data governance standards, including naming conventions, field validation rules, and master data management practices.

User Support & Training

Provide Tier 2/3 application support, resolving escalated user issues related to functionality, configuration, and data accuracy across all systems.
Develop and deliver end-user training programs, onboarding materials, and quick-reference guides tailored to each application and user role.
Act as an internal consultant to department managers on best practices for leveraging application features to improve operational efficiency.
Maintain a ticketing and support log; track issue patterns and proactively address recurring problems through system fixes or user education.

Vendor & License Management

Manage vendor relationships for all portfolio applications, including renewals, support escalations, roadmap reviews, and contract compliance.
Evaluate and recommend application add-ons, third-party integrations, or new modules that align with organizational growth and technology strategy.
Administer user license inventory across all platforms, optimizing costs while ensuring appropriate access levels.

Project Leadership & Governance

Lead or co-lead application implementation projects, including requirements gathering, configuration, testing, go-live support, and post-implementation review.
Develop project plans, communicate timelines, and coordinate with cross-functional teams and external vendors to deliver technology initiatives on schedule.
Maintain compliance with internal IT policies, change management protocols, and applicable data security requirements.
Provide mentorship and technical guidance to junior and intermediate IT staff and business-side power users.

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field; or equivalent combination of education and experience.
5+ years of experience in an application analyst, systems analyst, or ERP administrator role, with direct hands-on experience in at least three of the portfolio applications.
Demonstrated experience managing integrations between multiple enterprise applications and troubleshooting API and data sync issues.
Proficiency with Microsoft Power Platform, including Power Apps (Canvas or Model-driven), Power Automate, and Power BI.
Strong working knowledge of construction or field-service industry workflows, including job costing, project management, service dispatch, and financial management.
Experience leading end-user training and developing instructional materials for non-technical audiences.
Excellent analytical and problem-solving skills; ability to diagnose complex system issues and deliver timely resolutions.
Strong written and verbal communication skills with the ability to engage both technical and non-technical stakeholders.

Preferred Skills

Experience in specialty contracting, construction, HVAC, mechanical, or fire protection industries.
Acumatica Certification (Acumatica Certified User or Administrator) is highly desired.
Procore Certification or demonstrated experience configuring Procore modules (Project Management, Financials, Field Productivity).
Familiarity with SQL for ad hoc reporting and data validation across ERP systems.
Experience with project management methodologies (Agile, PMBOK) and change management practices.
Microsoft PL-900 (Power Platform Fundamentals) or PL-200 (Power Platform Functional Consultant) certification.

We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.

Salary placement within the stated range is determined by evaluating the candidate’s relevant experience, skills, and qualifications, along with internal equity and prevailing market conditions. These factors are applied consistently to support transparent and equitable compensation practices in Ontario.

No part of our hiring process uses AI or automated screening technology, all candidate reviews and applications are evaluated manually and hiring decisions are completed by human staff, to ensure a fair and transparent assessment.

Classic Fire + Life Safety is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are also committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. If you have any accommodation needs in accordance with Accessibility for Ontarians with Disabilities Act or Ontario Human Rights Code or would like to provide us with your feedback, questions, or concerns, please contact our Human Resources department at [email protected]

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More about this job

Responsibilities

The Senior Application Analyst serves as the primary subject matter expert for business-critical software, managing configurations, integrations, and vendor relationships. This role also drives process optimization, provides Tier 2/3 user support, and leads technology-driven initiatives across the organization.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in an application analyst or ERP administrator role. Proficiency in Microsoft Power Platform and experience with construction or field-service industry workflows are required.

Skills

Application management
System administration
Business analysis
Process optimization
Integration management
Data governance
Power platform
Power apps
Power automate
Power bi
Vendor management
Project leadership
Technical mentorship
Construction industry knowledge
Field service operations

Benefits

Group benefits
Car allowance
Educational assistance program
Employee referral bonus program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Application Analyst
ERP
Acumatica
Procore
Jonas
Sage
ServiceTrade
QuickBooks
Power Platform
Power Apps
Power Automate
Power BI
API
Data Integrity
System Administration
Project Management
Construction
Fire Protection
SQL
Agile
PMBOK
Change Management
Technical Mentorship
Vendor Management
Business Intelligence
Workflow Automation
Data Governance
IT Governance
Job Costing
Service Dispatch

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