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Clearpoint Health Network Inc.

Clinic Coordinator

Calgary, AB, T2N 1B9, Canada

Job type: Full-time
Experience: 1-2 years current experience in a medical office setting.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems.

Canadian Surgery Solutions , A division of Clearpoint Health Network is hiring a Clinic Coordinator.

No of Position : 1

Position Summary

The Clinic Coordinator is responsible for coordinating surgeon clinics with the Workers’ Compensation Board (WCB) Surgical Booking Coordinator(s), facilitating communication with healthcare professionals, patients and customers, ensuring compliance with applicable contracts, legislation and privacy requirements, including the Freedom of Information and Protection of Privacy (FOIP) framework, and supporting timely and efficient surgical cycle times.

Key Responsibilities:

Coordinates the booking and communication of appointments, medical tests and assessment as directed by the physician and the WCB.
Manages and maintains surgical waitlists, ensuring accurate prioritization, timely patient follow-up, and efficient scheduling procedures.
Establish strong working relationships and continuous communication with the WCB Case Managers, physicians, nurses and diagnostic centers.
Conduct rigorous follow-up regarding client progress through physician referred testing and assessment processes and communicate outcomes to the customer within the established time frames.
Assist with the management of client medical records ensuring they are charted, organized and properly stored.
Conduct orientations for new medical staff including coaching to ensure customer service expectations are met and exceeded.
Educate other staff members to provide coverage on an occasional basis
Contribute to continuously identifying and developing process improvements for successful management of the program.
Implement new physician and diagnostic services as required.
Complete regular daily reporting to the WCB of VCS clinical outcomes Schedules anesthesiology consults.

Qualifications:

Education

High School Diploma
Graduate of a recognized Medical Office Assistant program preferred.
Medical Terminology course required.

What you will bring:

1-2 years current experience in a medical office setting.
Ability to function as a member of an interdisciplinary team.
Effective organization and interpersonal skills.
Possesses flexibility, reliability, initiative and sound judgement.
Possesses critical thinking and assessment skills.
Excellent written and verbal communication and presentation skills.
Strong organization skills.
Effectively adapt to continuously changing schedules and priorities.
Ability to analyze data, problem solve, make decisions and develop appropriate action plans.
Strong computer skills.
Track record for establishing and maintaining strong working relationships with clients, referral sources, the medical community and staff
Proven ability to take initiative on tasks, timelines and ensuring expectations are met.

Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact HR@clearpointhealth.ca for further information.

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

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More about this job

Responsibilities

Coordinate surgeon clinics, appointments, tests, assessments, anesthesiology consultations, and surgical waitlists in collaboration with physicians, WCB staff, patients, and diagnostic centers. Maintain medical records, report clinical outcomes, support staff orientation and coverage, and improve program processes while meeting applicable privacy and contract requirements.

Requirements

A high school diploma and a medical terminology course are required; graduation from a recognized Medical Office Assistant program is preferred. Candidates should have 1–2 years of current medical office experience, strong organizational, interpersonal, communication, and computer skills, and the ability to adapt to changing schedules and work effectively with an interdisciplinary team.

Skills

Appointment Scheduling
Surgical Waitlist Management
Patient Follow-Up
Medical Records Management
Interdisciplinary Collaboration
Communication
Organization
Customer Service
Critical Thinking
Problem-Solving
Data Analysis
Decision-Making
Computer Skills
Process Improvement
Medical Terminology
Privacy Compliance

Visa sponsorship

Not detected in the job text

Keywords

Clinic Coordination
Medical Office
Medical Office Assistant
Medical Terminology
Surgeon Clinics
Surgical Booking
Workers’ Compensation Board
Appointment Scheduling
Surgical Waitlists
Patient Follow-Up
Medical Tests
Clinical Assessments
Anesthesiology Consultations
Medical Records
Clinical Outcomes Reporting
Diagnostic Centers
Physician Referrals
Interdisciplinary Team
Customer Service
Privacy Requirements
Freedom of Information and Protection of Privacy
Contract Compliance
Staff Orientation
Process Improvement
Data Analysis
Problem-Solving

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