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Added 6 mins ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as…
Added 6 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 6 mins ago
Retail Supervisor- Full Time
PUMA Group
Niagara-on-the-Lake, ON
Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
Added 6 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Waterloo, ON
Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 6 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 7 mins ago
Directeur principal, Développement des affaires, Croissance du réseau et partenariats stratégiques / Senior Director, Business Development, Network Growth and Strategic Partnerships
McKesson
Montreal, QC
Full-time
Encadrer la protection et l’application des droits de premier refus, en collaboration avec les équipes Affaires juridiques, Finances, Opérations de détail et les partenaires externes.
Added 7 mins ago
Transportation Supervisor
McKesson
Brampton, ON
Full-time
The Transportation Supervisor is a front-line people leader responsible for the day-to-day execution of transportation operations across the Greater Toronto and Hamilton Area. This role…
Added 7 mins ago
AVEDA Sherway Gardens - Part-Time Key Holder - Etobicoke, ON
ELC Beauty LLC
Toronto, ON · Etobicoke, ON
Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 23 mins ago
Assistant Studio Manager
Orangetheory Fitness 1037890
AB · Calgary, AB
Full-time
In your role as Assistant Studio Manager, you will create brand awareness, fuel the “buzz”, and drive traffic in your studio’s community. As the Studio Manager’s right hand, you will get to…
Added 35 mins ago
Pouch Assistant (Floater) - Morning / Eve Shift Flexibility
ePac Flexible Packaging
Mississauga, ON
Full-time
Support other parts of the operations including press assistant, slitting, and lamination as and when required
Added 35 mins ago
Bakery Assistant Department Manager - Full Time
Longo's
Toronto, ON · North York, ON
Full-time
This is your opportunity to advance your career in a leadership role. As the Assistant Bakery Department Manager, you will assist the Bakery Manager to ensure that the department is…
Added 35 mins ago
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions Canada
Dartmouth, NS
Full-time
Optimizing processes: Analyzing and streamlining operations to boost productivity and efficiency.
Added 35 mins ago
Administrative Assistant
Burson
Toronto, ON
Full-time
Work closely with the existing administrative team on all aspects of office operations and employee experience.
Added 35 mins ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Halifax, NS
Full-time
…who enjoy leading others and making a visible impact on store…
Added 36 mins ago
Pharmacy Assistant
Neighbourly Pharmacy
Innisfail, AB
Neighbourly Pharmacy is looking for a Part-Time Pharmacy Assistant to join our team at Sandstone Pharmacies Henday Centre in Innisfail, Alberta.
Added 36 mins ago
Pharmacy Assistant - Term
Neighbourly Pharmacy
Prince Albert, SK
Medi-Center Pharmacy is looking for a full-time Pharmacy Assistant to join our team in Prince Albert, Saskatchewan.
Added 36 mins ago
Executive Assistant
Agri Foods
Burnaby, BC
Full-time
We are looking for an experienced Executive Assistant to the CEO to serve as a trusted partner to the CEO and a critical enabler of Senior Leadership Team effectiveness. This role acts as…
Added 36 mins ago
Assistant Director of Care
Trevor Frances Recruitment
Toronto, ON
Full-time
Trevor Frances Recruitment is proud to be partnering with a respected long-term care organization in Toronto in the search for an Assistant Director of Care.
Added 1 hour ago
Front Desk Office Assistant
Onbelay Automotive Coatings Corp
Chatham-Kent, ON · Chatham, ON
Full-time
We are seeking a reliable, organized, and professional Front Desk Office Assistant to support daily administrative and operational activities.
Added 1 hour ago
Assistant Surveyor
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
Full-time
The Assistant Surveyor will work closely with TBM (Tunnel Boring Machine) and SEM (Sequential Excavation Method) Surveyors to assist in performing precise surveying tasks, ensuring the…
Added 1 hour ago
Overnight Lead Department Manager
Walmart Canada
Whitchurch-Stouffville, ON
Full-time
…who enjoy leading others and making a visible impact on store…
Added 1 hour ago
Legal Assistant - Financial Services
The Law Office Management Association (TLOMA)
Toronto, ON
Full-time
Aird and Berlis LLP is looking to fill an open vacancy for a Legal Assistant in our Toronto office. This position will independently manage and organize the daily operations of a group of…
Added 1 hour ago
(CAN) Front End Assistant Manager
Walmart Canada
Longueuil, QC
Full-time
…specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all…
Added 1 hour ago
Assistant Professor - Healthcare Engineering
University of Toronto
Toronto, ON
…applications for a full-time tenure stream position in Healthcare Operations Research and Systems Engineering. The appointment will be at the rank of Assistant Professor, with an…
Added 1 hour ago
Office Manager Assistant, Full time seasonal
Havergal
Sudbury, ON
Full-time
You will be responsible for supporting operations by performing administrative tasks, such as data entry and filing.

Clearview Diagnostic Imaging

Call Centre Rep/Receptionist

Kitchener, ON, Canada

Pay: $19.5 to $22 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

We are currently recruiting a Permanent Full Time motivated and patient-oriented Diagnostic Imaging - Call Centre Representative/Receptionist to join our dynamic team. In this role, you will be the first point of contact for our patients, providing exceptional service and support. Your primary responsibility will be to handle inbound calls for patient appointments and assist with patient inquiries. The ideal candidate will possess strong communication skills, a friendly demeanour, and the ability to analyze patient needs to provide accurate appointment bookings.

Why choose True North Imaging (TNI)?

Competitive Salary: Enjoy a compensation package that reflects your skills and contributions.

RRSP and Benefits Package: Take advantage of our registered retirement savings plan and comprehensive benefits package to support your health and financial future.

Paid Training: We invest in your success with paid hands on training programs.

Paid Time Off: Benefit from generous paid time off to recharge and maintain your work-life balance with a company that values your personal time.

Transparent and Supportive Culture: Be part of a work place that prioritizes open communication and teamwork.

High Retention Rate: Join a team where employees love to stay!

Responsibilities

Performs various booking functions and ensures physician requirements and patient needs are met in an efficient manner
Manages large numbers of inbound calls
Ensures all calls are answered promptly, consistently exercising utmost diplomacy and tact, to ensure exceptional service to both patients and physicians
Provide accurate information about procedures and preparation requirements while ensuring patient satisfaction.
Demonstrate excellent phone etiquette while communicating with patients
Listens effectively to patients' needs and provides exceptional patient care at all times
Completes data entry for patient's demographics and appointment information
Ability to be empathetic and friendly with all types of patients
Flexibility and adaptability to work in a fast-paced environment
Adheres to all privacy and confidentiality policies and procedures
Undertakes other duties as assigned

Requirements

Medical Office Assistant diploma including completion of a medical terminology course is a strong asset
Previous call centre experience, along with booking diagnostic imaging appointments would be an asset
Excellent listening, verbal and written communication skills along with the ability to give clear instructions and ask probing questions in a caring manner
Logical, analytical and critical thinking required
Patient focused and adaptability to different personality types
Proficiency in data entry and basic computer skills
A positive attitude with a strong willingness to learn and adapt in a fast-paced environment.

Working Conditions

This position is based in a call centre environment and requires prolonged periods of sitting and front-line patient interaction over the phone

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, True North Imaging will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

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More about this job

Responsibilities

The representative manages high volumes of inbound calls to schedule patient appointments while ensuring physician requirements are met. They act as the primary point of contact, providing accurate information about procedures and maintaining high standards of patient care.

Requirements

Candidates should possess strong communication skills, proficiency in data entry, and the ability to work in a fast-paced environment. A Medical Office Assistant diploma and previous experience in diagnostic imaging booking are considered strong assets.

Skills

Call centre operations
Patient reception
Appointment booking
Medical terminology
Data entry
Communication skills
Customer service
Critical thinking
Analytical skills
Empathy
Computer proficiency
Phone etiquette
Problem solving
Time management

Benefits

Competitive salary
Paid training
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Call Centre
Receptionist
Diagnostic Imaging
Patient Care
Medical Office Assistant
Appointment Scheduling
Data Entry
Customer Service
Healthcare
Medical Terminology
Communication
Analytical Thinking
Privacy Policies
Confidentiality
Administrative Support

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