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Added 2 mins ago
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Executive Assistant to the CEO
SOCAN
Toronto, ON · North York, ON
- Full-time
TThe Executive Assistant to the CEO provides support to SOCAN’s Chief Executive Officer (CEO), as well as the Chief Financial Officer (CFO) and Chief Operations Officer (COO) enabling them…
Added 3 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Diploma from a Pharmacy Assistant credited course preferred
Added 3 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Calgary, AB
- Full-time
Diploma from a Pharmacy Assistant credited course preferred
Added 5 mins ago
SD
Drillers Assistant
Strata Drilling Group
Markham, ON
- $24.5 to $26.5 CAD / hour
- Full-time
- On-site
…you're looking for. *Earn $24.50?$26.50/hour as an Operator's Assistant* Then, as you develop your skills and progress into an *Operator role, earn $28.50?$31.50/hour.* Strata Drilling…
Added 6 mins ago
PP
Cook - Pizza Cook
Pizzeria Prima Strada
Victoria, BC
- $18.25 to $22 CAD / hour
- Part-time
- On-site
…Prepare all menu items to standards as laid out by the Kitchen Assistant Manager in an efficient, cost effective and timely manner. *Job Requirements:* * Love pizza! * Available to work…
Added 6 mins ago
TM
medical office assistant
TLC Medical Clinics
Vancouver, BC
- $21 to $25 CAD / hour
- Full-time
- On-site
Added 12 mins ago
RB
hotel assistant manager
Ramada by Wyndham Kamloops
Kamloops, BC
- From $40 CAD / hour
- Full-time
- On-site
Added 14 mins ago
DS
Certified Dental Assistant 12 month maternity leave
Dr.Zina Sarsam Inc
Burnaby, BC
- $34 to $38 CAD / hour
- Full-time
- On-site
Job Overview* We are seeking a experienced dedicated and skilled Certified Dental Assistant for a 12 month maternity leave starting December 14 to join our dynamic dental team. The ideal…
Added 17 mins ago
NH
LABORATORY ASSISTANT II
Northern Health - BC
Prince George, BC
- Full-time
Northern Health is looking for an experienced, highly efficient, and self-directed Laboratory Assistant to support the Laboratory department.
Added 17 mins ago
TC
Assistant Store Manager Marshalls HomeSense Orangeville Mall
TJX Canada – Winners, Marshalls, HomeSense
Orangeville, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 17 mins ago
PL
Administrative Assistant
Pomeroy Lodging
Calgary, AB
- Full-time
We are looking for an Administrative Assistant to join our team!
Added 17 mins ago
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Assistant Store Manager Winners Bolton Square
TJX Canada – Winners, Marshalls, HomeSense
Bolton, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 17 mins ago
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[26-112] Life Skills Instructor - Enrichment Program - Permanent Part-time
SOURCES
Surrey, BC
- Part-time
Reporting to the Enrichment Assistant Manager and Manager of Community Inclusion Services
Added 17 mins ago
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[26-111] L.I.F.E Guide with Employment Specialist component
SOURCES
Surrey, BC
- Internship
Reporting to: ESC Assistant Manager and Community Inclusion Manager
Added 19 mins ago
LI
Bookkeeper (Part-time)
Lulu Island Winery
Richmond, BC
- $23 to $27 CAD / hour
- Part-time
- On-site
Job Summary* Lulu Island Winery is looking for a *Bookkeeper/Administrative Assistant* to help with the organization and running of daily administrative operations of the winery. The ideal…
Added 20 mins ago
BP
pharmacy assistant
BloomRx Pharmacy
Edmonton, AB
- $18 to $23 CAD / hour
- Part-time
- On-site
Added 20 mins ago
KM
receptionist
Kross Mitsubishi
Edmonton, AB
- $19 to $22 CAD / hour
- Full-time
- On-site
…* Secondary School (preferred) Experience: * administrative assistant: 1 year (preferred) * Administrative Assistants & Receptionists: 1 year (preferred) * receptionist: 1 year (preferred)…
Added 20 mins ago
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legal assistant
Doorstep Immigration Consultancy Limited
Surrey, BC
- $21 to $23 CAD / hour
- Full-time
- On-site
Job Summary* We are seeking a detail-oriented and organized Legal Assistant to support our legal team in various administrative and research tasks. The ideal candidate will possess strong…
Added 21 mins ago
PE
office assistant
Potts Education Studio
Richmond, BC
- $18.25 to $25 CAD / hour
- Part-time
- On-site
…are looking for a *well-organized and detail-oriented Office Assistant* to help with the daily operations of our tutoring centre. This role involves a variety of administrative duties,…
Added 22 mins ago
MC
assistant manager - retail
MARLEY'S CIGARETTES CIGARS AND TOBACCO
Lethbridge, AB
- From $46.2 CAD / hour
- Full-time
- On-site
Added 22 mins ago
BD
Licensed Dental Assistant
Blooming Dental
Port Coquitlam, BC
- $28 to $35 CAD / hour
- Full-time
- On-site
About us* Our Clinic is looking for a *motivated *and *energetic Licensed Dental Assistant* to join our team. We are located in *Prarie Mall *beside Starbucks and Save-on-foods. *Our ideal…
Added 23 mins ago
P&
physiotherapy assistant
Physiocare & Rehab Meadowvale Inc.
Mississauga, ON
- $18 to $21 CAD / hour
- Part-time
- On-site
…enthusiastic, motivated, professional, team player PTA (physiotherapist assistant) with excellent multitasking skills that works well with other professionals and is patient care oriented.…
Added 24 mins ago
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executive assistant
Dan-D-Pak
Delta, BC
- $55,000 to $65,000 CAD / year
- Full-time
- On-site
Position Summary* Dan D Foods Canada is seeking a highly organized, proactive, and resourceful *Executive Assistant* to provide direct support to the Chief Staff Officer. The Chief Staff…
Added 28 mins ago
BK
Casual Early Childhood Assistant (ECA)
BrightPath Kids Canada
Nepean, ON
- $19 to $28 CAD / hour
- Part-time
- On-site
…BrightPath!What will you be doing? As an Casual Early Childhood Assistant, you will work side-by-side with teachers and families to provide a home away from home for children in our care.…
Added 28 mins ago
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office administrator
PhoneBox
Vancouver, BC
- $3,500 to $3,800 CAD / month
- Full-time
- On-site

Clearview Diagnostic Imaging

Call Centre Rep/Receptionist

Kitchener, ON, Canada

$19.5 to $22 CAD / hour · Full-time

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Job details

Pay: $19.5 to $22 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

We are currently recruiting a Permanent Full Time motivated and patient-oriented Diagnostic Imaging - Call Centre Representative/Receptionist to join our dynamic team. In this role, you will be the first point of contact for our patients, providing exceptional service and support. Your primary responsibility will be to handle inbound calls for patient appointments and assist with patient inquiries. The ideal candidate will possess strong communication skills, a friendly demeanour, and the ability to analyze patient needs to provide accurate appointment bookings.

Why choose True North Imaging (TNI)?

Competitive Salary: Enjoy a compensation package that reflects your skills and contributions.

RRSP and Benefits Package: Take advantage of our registered retirement savings plan and comprehensive benefits package to support your health and financial future.

Paid Training: We invest in your success with paid hands on training programs.

Paid Time Off: Benefit from generous paid time off to recharge and maintain your work-life balance with a company that values your personal time.

Transparent and Supportive Culture: Be part of a work place that prioritizes open communication and teamwork.

High Retention Rate: Join a team where employees love to stay!

Responsibilities

Performs various booking functions and ensures physician requirements and patient needs are met in an efficient manner
Manages large numbers of inbound calls
Ensures all calls are answered promptly, consistently exercising utmost diplomacy and tact, to ensure exceptional service to both patients and physicians
Provide accurate information about procedures and preparation requirements while ensuring patient satisfaction.
Demonstrate excellent phone etiquette while communicating with patients
Listens effectively to patients' needs and provides exceptional patient care at all times
Completes data entry for patient's demographics and appointment information
Ability to be empathetic and friendly with all types of patients
Flexibility and adaptability to work in a fast-paced environment
Adheres to all privacy and confidentiality policies and procedures
Undertakes other duties as assigned

Requirements

Medical Office Assistant diploma including completion of a medical terminology course is a strong asset
Previous call centre experience, along with booking diagnostic imaging appointments would be an asset
Excellent listening, verbal and written communication skills along with the ability to give clear instructions and ask probing questions in a caring manner
Logical, analytical and critical thinking required
Patient focused and adaptability to different personality types
Proficiency in data entry and basic computer skills
A positive attitude with a strong willingness to learn and adapt in a fast-paced environment.

Working Conditions

This position is based in a call centre environment and requires prolonged periods of sitting and front-line patient interaction over the phone

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, True North Imaging will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

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More about this job

Responsibilities

The representative manages high volumes of inbound calls to schedule diagnostic imaging appointments while ensuring patient needs and physician requirements are met. They are responsible for accurate data entry of patient demographics and providing clear information regarding procedure preparation.

Requirements

Candidates should ideally possess a Medical Office Assistant diploma and have completed a medical terminology course. Strong verbal communication, analytical thinking, and the ability to work in a fast-paced call centre environment are essential.

Skills

Customer Service
Call Centre Operations
Appointment Scheduling
Medical Terminology
Data Entry
Communication Skills
Empathy
Critical Thinking
Analytical Skills
Phone Etiquette
Patient Care
Adaptability
Computer Skills
Privacy Compliance

Benefits

Competitive Salary
Paid Training
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Call Centre
Diagnostic Imaging
Receptionist
Medical Office Assistant
Medical Terminology
Patient Care
Appointment Booking
Data Entry
Privacy Policies
Confidentiality
Customer Service
Healthcare Administration

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