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Clearview Diagnostic Imaging

Receptionist

Waterloo, ON, Canada

Pay: $19.5 to $22 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

True North Imaging (TNI) takes great pride in knowing we are providing a high quality and safe service within a patient and family centered environment. The TNI team is committed to providing our patients access to the best possible care at the time they need it most.

Duties and responsibilities

Greet patients in a friendly, helpful and professional manner.
Go above and beyond the call of duty to provide the highest level of customer service to our patients and referring physicians.
Patient uptake. This includes organizing and processing requisitions, patient screening forms and inputting patient and procedure information into the RIS software.
Register/check in patients.
Schedule/book appointments.
Manage a multi-line phone system.
Pull and retrieve patient records.
Communicate with health care providers or patients if necessary to clarify information and/or uncover missing information.
Other duties as required by the Regional Manager.

Qualifications

Preference will be given to candidates with a flexible schedule, including willingness to work at other locations in the geographical area.
Positive attitude.
Excellent attention to detail, problem solving and organizational skills.
Excellent written and verbal communication skills.
Superior interpersonal skills and the ability to provide excellent patient care and customer service.
Flexibility and openness to the changing needs of the business.
Demonstrated ability to work well both independently and as part of a team.
Understanding of basic office technologies (fax machines, multi-line phone system/computers/printers, etc.)
The ability to troubleshoot and resolve basic computer or office equipment-related issues.
Ability to maintain a professional demeanour and work well under pressure.
Experience in medical administration/diagnostic Imaging would be considered an asset.
Diploma or degree in Medical Office Administration (an asset)
Proficient in using Microsoft Office products, e-mail and the internet.
Excellent employment references.

If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

What We Offered

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
RRSP match
Vision care
Service Awards

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, True North Imaging will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

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More about this job

Responsibilities

The receptionist is responsible for greeting patients, managing appointments, and handling patient registration using RIS software. They also maintain patient records and communicate effectively with healthcare providers and patients to ensure high-quality service.

Requirements

Candidates should possess excellent communication and organizational skills with a professional demeanor. Experience in medical administration or diagnostic imaging and a relevant diploma or degree are considered assets.

Skills

Customer service
Patient registration
Appointment scheduling
Multi-line phone system
Medical administration
Data entry
Problem solving
Organizational skills
Communication skills
Interpersonal skills
Microsoft Office
Troubleshooting
Attention to detail
Teamwork
Time management

Benefits

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
RRSP match
Vision care
Service Awards

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Medical Administration
Diagnostic Imaging
Patient Care
Customer Service
RIS Software
Microsoft Office
Scheduling
Data Entry
Office Equipment
Patient Records
Healthcare
Administrative Support
Communication
Problem Solving
Professionalism
Teamwork
Flexibility

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