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Cleveland-Cliffs

Shift Manager Quality

Tillsonburg, ON, Canada
CCTS Tillsonburg, Canada

The salary range for this role is $70,000 – $95,000. · Full-time

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Job details

Pay: The salary range for this role is $70,000 – $95,000.
Job type: Full-time
Apply by: Jan 2, 2027
Experience: Possess 3-5 years of lead or quality related experience in a fast-paced production/manufacturing environment.
Posting language: English
Posted: Oct 2, 2026

Original job description

Location: Tillsonburg, ON

Fleetwood Metal Industries, a division of Cleveland-Cliffs Tooling and Stamping, has an immediate opportunity for a Shift Manager Quality in our Tillsonburg, Ontario Stamping Facility. The Shift Manager Quality will assist with the facilitation of the QMS, integration of BMS throughout facility and maintains controlled documents. Coordinate the measurement team and e-coat lab teams to ensure compliance to customer requirements. Assist and back up Quality Manager as required. The ideal candidate will have prior experience in cold stamping, be self-motivated and thrive in a fast-paced work environment. We offer an excellent compensation and benefits package with career advancement opportunities.

Summary of Responsibilities:

Manage internal and external quality audits to determine the effectiveness of the quality system. Including IATF 16949, ISO 14001 and customer required audits.
Coach team members on how to answer corrective actions from audits with a PDCA approach. Submit corrective action from external audit to required certification portals.
Review audit results and customer needs to identify key areas for continuous improvement.
Lead Quality training to all leadership on our Business Management System’s.
Manage internal document control in alignment with corporate requirements.
Review quality rejects to determine if corrective action is needed and coordinate implementation of corrections including follow up verification of effectiveness.
Maintain Dimensional Schedule and prioritize based on Customer needs/risk.
Schedule and monitor PM’s for the e-coat line with assistance from maintenance and production teams.
Schedule and monitor training needs to Measurement and Calibration Support personnel and monitor third party calibrations of measuring equipment in compliance with IATF 16949.
Generate requisitions for Quality Department needed items including do not exceeds for customer sorts and invoices for outside services.
Monitor results of LPA with focus on, managing countermeasure responses, and assists leads to ensure closure in a timely manner including training of new auditors.
Provides daily support - departments Quality Auditors, and Quality Lead hands as needed.
Lead for the QMS system and BMS system
Assists in Customer Complaint investigation.
Monitor and report to Quality Manager of status of CAPA
Other duties as assigned by the management team.

Minimum Qualifications:

Possess 3-5 years of lead or quality related experience in a fast-paced production/manufacturing environment.
Post-Secondary education in a related field (industrial or mechanical technology, quality, operations) or equivalent combination of formal education and experience.
Ability to retain information and communicate effectively
Ability to lift up to 23 kg (50lbs)

Preferred Qualifications:

5 years working in a stamping environment
IATF Auditor certification.

The salary range for this role is $70,000 – $95,000. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including top pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more.

Cleveland-Cliffs Inc., including its affiliates and subsidiaries (collectively, “Cleveland-Cliffs”), is an equal opportunity employer and complies with its obligations under applicable human rights legislation. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability, or other protected grounds under applicable human rights legislation. Cleveland-Cliffs requires all prospective employees to undergo a pre-employment background check.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities or other needs based on protected human rights grounds. If you need a reasonable accommodation for any part of the employment process, please let us know the nature of your request and your contact information by emailing careers@clevelandcliffs.com or calling 1-(312) 899-3097.

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More about this job

Responsibilities

The Shift Manager Quality facilitates the Quality Management System and Business Management System while coordinating measurement and lab teams to ensure customer compliance. They manage internal and external audits, oversee corrective actions, and provide daily support to quality auditors and lead hands.

Requirements

Candidates must have 3-5 years of lead or quality experience in a fast-paced manufacturing environment and possess post-secondary education in a related technical or quality field. The role requires the ability to communicate effectively and lift up to 23 kg.

Skills

Quality management systems
IATF 16949
ISO 14001
Cold stamping
Corrective action
PDCA
Document control
Dimensional scheduling
Calibration
LPA
CAPA
Team leadership
Manufacturing
Quality auditing
Process improvement

Benefits

Health insurance
Retirement plan
Education assistance
Paid time off
Variable compensation opportunity

Visa sponsorship

Not detected in the job text

Keywords

Quality Management System
BMS
IATF 16949
ISO 14001
Cold Stamping
PDCA
Corrective Action
Document Control
Dimensional Schedule
E-coat
Calibration
LPA
CAPA
Manufacturing
Auditing
Continuous Improvement
Stamping Facility
Quality Assurance
Industrial Technology
Mechanical Technology

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