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Added 4 mins ago
R
Junior Specialist, Organizational Development & Engagement (Hybrid/Telework)
Radio-Canada
Ottawa, ON
- Full-time
This is a hybrid position combining remote work and office presence, based on two (flexible) days per week in the office · A full-time permanent position is currently available and can be based in one of our stations in Ottawa or Montreal
Added 4 mins ago
XO
Communications Specialist
XTRACT ONE
Toronto, ON
- Full-time
- Temporary
For a Communications Specialist Xtract One offers an unparalleled growth opportunity. You will be instrumental in driving significant revenue growth by developing digital-first marketing…
Added 4 mins ago
LH
Medical Assistant/Medical Office Administrator
LMC Healthcare
Toronto, ON
- Full-time
Previous experience as a Personal Support Worker, Medical Laboratory or Pharmacy Technician.
Added 4 mins ago
UO
Head Coach and General Manager - Men's Soccer
University of British Columbia
Kelowna, BC · UBCO | Gymnasium (GYM)
- Full-time
Reporting to the Director, Varsity Sport, this position works in support of and acts in accordance with the strategic direction and initiatives of the Heat Athletics & Recreation…
Added 4 mins ago
SC
barista - Store# 83271, 200 TWO NATIONS CROSSING
Starbucks Coffee Company
Fredericton, NB
- Full-time
Added 19 mins ago
CG
Maintenance Coordinator
Compass Group Canada
ON · Algoma Unorganized North Part, ON
- Full-time
Lead daily/weekly maintenance huddles and outage communications, issue clear contractor work packs, coordinate site access/inductions, and support SOW/PO setup and invoice verification…
Added 19 mins ago
MR
Assistant Professor, Indigenous Studies
Mount Royal University
Calgary, AB
- Part-time
Added 19 mins ago
TU
HR Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…timelines, nomination processes, eligibility reviews, adjudication support, preparation of committee materials, communications, award records management, and continuous review of…
Added 19 mins ago
TU
Head Coach and General Manager - Men's Soccer
The University of British Columbia
Kelowna, BC
- Full-time
Reporting to the Director, Varsity Sport, this position works in support of and acts in accordance with the strategic direction and initiatives of the Heat Athletics & Recreation…
Added 19 mins ago
CS
Senior Account Manager
Clever Samurai
Mississauga, ON
- Full-time
…relationships and lead the successful delivery of marketing and communications programs across the 5th business Group of…
Added 19 mins ago
WI
Executive Assistant
WSP in Canada
Ottawa, ON
- Full-time
WSP is seeking an experienced Executive Assistant to support the Executive Vice President for the Property & Buildings Sector.
Added 19 mins ago
WI
Executive Assistant
WSP in Canada
Gatineau, QC
- Full-time
WSP is seeking an experienced Executive Assistant to support the Executive Vice President for the Property & Buildings Sector.
Added 19 mins ago
Manager, Federal Agencies & Marine Authorizations, Pacific Link
Trans Mountain
Calgary, AB
…authorization strategy for the Project. This role will also support regulatory review and authorization activities for the marine terminal scope of the…
Added 19 mins ago
I
QA/QC Field Inspector - Electrical (Canal Flats)
IREN
Canal Flats, BC
- Temporary
…camp-based role working a 14 days on / 7 days off (14&7) rotation in support of the project's 24-hour, two-crew (A/B) construction schedule. Camp accommodations, meals, and site…
Added 19 mins ago
C
Communications Specialist, Claims
Co-operators
AB · Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Calgary, AB · Edmonton, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 34 mins ago
Sales Associate - Amherst
Rogers Communications
Amherst, NS
Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
Added 34 mins ago
Sales Associate
Rogers Communications
Sherwood Park, AB · Edmonton, AB
Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
Added 49 mins ago
R
Coordinator, Digital Marketing
RBC
Toronto, ON
- Full-time
…and keeping advisors informed every step of the way. You will support the web team by actioning website change requests from investment advisors and their teams, managing the WMC marketing…
Added 49 mins ago
Customer & Community Marketing Manager
ContactMonkey
Toronto, ON
You have an educational or work background in internal communications
Added 49 mins ago
CH
Sous Chef (contract)
Covenant House Toronto
Toronto, ON
- Part-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 49 mins ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
…timelines, nomination processes, eligibility reviews, adjudication support, preparation of committee materials, communications, award records management, and continuous review of…
Added 49 mins ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…timelines, nomination processes, eligibility reviews, adjudication support, preparation of committee materials, communications, award records management, and continuous review of…
Added 49 mins ago
UO
HR Coordinator
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- Full-time
…timelines, nomination processes, eligibility reviews, adjudication support, preparation of committee materials, communications, award records management, and continuous review of…
Added 49 mins ago
K
Senior Manager, Data Platform(s) Architect, Data & AI
KPMG
Montreal, QC
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 49 mins ago
CH
Case Manager (Anti Human Trafficking)
Covenant House Toronto
Toronto, ON
- Full-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…

Clever Samurai

Senior Account Manager

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 11, 2027
Experience: 7+ years of progressive account management or client services experience within a marketing, advertising, digital or integrated communications agency.
Posting language: English
Posted: Nov 12, 2026

Original job description

About the Role

Clever Samurai is seeking an experienced, commercially minded Senior Account Manager to manage client relationships and lead the successful delivery of marketing and communications programs across the 5th business Group of Agencies.

This is a hands-on client services position for someone who combines strong account management experience with exceptional organization, sound business judgment and a genuine sense of ownership.

The successful candidate will independently manage assigned client accounts, oversee projects and ongoing programs, and work closely with strategy, creative, digital, media, social, PR and other specialist teams. Depending on the account, you may serve as the primary client lead or work alongside senior agency leadership.

We are looking for someone who anticipates needs, makes informed decisions, solves problems and drives work forward without requiring constant direction.

This is not a position focused solely on relationship management or delegating work. You will be actively involved in planning, coordinating and delivering client programs while ensuring that commitments are met, budgets are respected and our clients receive exceptional service.

Key Responsibilities

Client & Account Leadership

Independently manage assigned client accounts, serving as a trusted and reliable day-to-day contact.
Develop a thorough understanding of each client's business, commercial objectives, competitive environment and marketing priorities.
Lead client meetings, manage expectations and provide clear, confident recommendations.
Anticipate client needs, identify potential issues and take appropriate action before they become problems.
Maintain strong relationships with clients and senior stakeholders, supporting satisfaction, retention and long-term growth.
Exercise sound judgment in managing difficult conversations, competing priorities and changing client requirements.

Project & Program Delivery

Take ownership of the planning, coordination and successful delivery of multiple concurrent marketing and communications initiatives.
Translate approved strategies and plans into clear briefs, timelines, assignments and deliverables.
Coordinate internal teams, contractors and specialist resources across the agency group.
Personally develop and deliver selected client work, including presentations, project briefs, recommendations and other marketing communications materials.
Monitor progress, resolve obstacles and ensure work is completed accurately, on time and to a high standard.
Review deliverables for quality, strategic alignment and client requirements before presentation or delivery.
Maintain clear communication, documentation and follow-through across all stakeholders.

Commercial & Financial Management

Manage client work within approved scopes, budgets and timelines.
Develop estimates, statements of work, project budgets and recommendations.
Monitor scope changes, resource requirements and potential cost overruns.
Identify and address scope creep professionally and promptly.
Understand the financial implications of account decisions and contribute to healthy account profitability.
Recognize opportunities for additional services, account expansion and stronger client relationships.
Balance client satisfaction with the commercial interests of the agency.

Agency Collaboration & Leadership

Provide clear direction, briefs and constructive feedback to colleagues and external partners.
Coordinate effectively across different disciplines, teams and agencies.
Demonstrate initiative, accountability and sound decision-making without unnecessary escalation.
Contribute to improved processes, operational efficiency and consistently high standards of delivery.
Support and guide colleagues where appropriate.

What Success Looks Like

Success in this role means that:

Clients are confident their accounts are being managed professionally and proactively.
Work progresses efficiently, with clear accountability and minimal unnecessary escalation.
Projects and programs are delivered on time, within scope and to the expected standard.
Account budgets, resources and commercial commitments are actively managed.
Client issues are identified early and resolved effectively.
Opportunities for account growth and additional services are recognized.
Senior agency leadership can rely on you to independently manage responsibilities and deliver results.

Qualifications & Experience

Required

7+ years of progressive account management or client services experience within a marketing, advertising, digital or integrated communications agency.
Demonstrated experience independently managing multiple client accounts and complex marketing projects.
Proven ability to build and maintain strong client relationships, including with senior stakeholders.
Strong commercial understanding, including experience managing scopes of work, estimates, budgets and account profitability.
Experience coordinating multidisciplinary teams across creative, digital, media, content, PR or related marketing services.
Excellent written and verbal communication skills, including the ability to develop effective presentations, briefs and client recommendations.
Strong organizational skills, attention to detail and the ability to manage competing deadlines and priorities.
Demonstrated initiative, problem-solving ability and a consistent record of following through on commitments.
Proficiency with contemporary project management, collaboration and marketing tools.
Bachelor's degree in marketing, business, communications, advertising or a related discipline, or equivalent relevant experience.

Considered an Asset

Experience working within an integrated or multi-agency environment.
Experience managing B2B and B2C clients across different industries.
Familiarity with sales enablement, paid media, digital marketing, social media, content marketing and public relations.
Experience using AI-enabled tools to improve workflow efficiency, research, planning and content development.
Experience identifying and developing organic account growth opportunities.

What Will Make You Successful

You are an experienced agency professional who combines strong client relationship skills with commercial awareness and operational discipline.

You are comfortable taking responsibility, making decisions and managing multiple moving parts. You understand that successful account management involves more than keeping clients happy. It requires sound planning, effective execution, financial awareness and the ability to deliver on commitments.

You can think strategically while remaining comfortable with the practical work required to get things done.

You communicate clearly, address issues directly and bring solutions rather than simply identifying problems.

Above all, you take ownership. You are proactive, dependable and motivated by delivering results for your clients and our agency.

What We Offer

Competitive annual salary commensurate with experience.
Comprehensive benefits and a hybrid working environment.
Opportunities to work across multiple agencies, clients and industries.
A collaborative environment with experienced strategic and creative professionals.
Access to emerging marketing technologies and AI-enabled tools.
The opportunity to take meaningful ownership of client relationships and contribute to the continued growth of the agency group.

About Us

Clever Samurai is a strategy-first marketing and communications consultancy focused on helping clients create sustainable competitive advantage. The firm serves mid-market and enterprise organizations across sectors such as information technology, healthcare, manufacturing, public utilities, retail, food services, business services, and not-for-profit. Its services span strategy and consulting, market research, creative and advertising, digital experience, public relations and communications, and employer branding/talent recruitment marketing. As a 5th business® company, Clever Samurai operates as an integrated marketing strategy, communications, and sales organization, offering clients end-to-end support from insight to execution.

Apply on LinkedIn About employer

More about this job

Responsibilities

Independently manage client accounts and lead the planning, coordination, and delivery of multiple marketing and communications projects, ensuring quality, timelines, scope, and budgets are met. Build trusted client relationships, coordinate multidisciplinary teams, address issues proactively, and identify opportunities for account growth while supporting agency profitability.

Requirements

Requires at least 7 years of progressive account management or client services experience in a marketing, advertising, digital, or integrated communications agency, including independent management of multiple accounts and complex projects. Candidates should have strong client communication, commercial and budget management, organizational, problem-solving, and multidisciplinary team coordination skills; a bachelor's degree in a related field or equivalent relevant experience is required.

Skills

Account Management
Project Management
Marketing Communications
Budget Management
Scope Management
Commercial Acumen
Strategic Planning
Client Presentations
Team Coordination
Problem-Solving
Written and Verbal Communication
Digital Marketing
Paid Media
Social Media
Public Relations

Benefits

Comprehensive Benefits
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Marketing Communications
Integrated Communications
Project Delivery
Project Briefs
Presentations
Statements of Work
Estimates
Project Budgets
Scope Management
Account Profitability
Strategic Planning
Creative Services
Digital Marketing
Paid Media
Social Media
Content Marketing
Public Relations
Sales Enablement
Market Research
Employer Branding
AI-Enabled Tools
Project Management Tools
Multidisciplinary Team Coordination

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Jobs in Canada