Jobs in Canada

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Added 13 mins ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 13 mins ago
SM
RQ11865 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 13 mins ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 59 mins ago
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Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Worley Consulting, the specialist consulting business of Worley, provides technical and advisory solutions across the energy, resources and infrastructure sectors. We deliver safe,…
Added 1 hour ago
CA
Communications Specialist, Claims
Co-operators Assurance et services financiers
Toronto, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 2 hours ago
CC
Operational Technology Specialist
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
We are recruiting for an IT Support Technician to join our Information Technology team. The IT Support Technician serves as an on-site technical resource dedicated to the Lachine Coca-Cola…
Added 2 hours ago
CN
Waste Lifecycle Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Must have a good working knowledge of the Company, departmental organization, directives, programs, standards and administrative procedures
Added 3 hours ago
SM
EPR Applications Specialist
St. Michael's Hospital
Toronto, ON
- Temporary
The EPR Applications Specialist will be responsible for the overall build and implementation of the EPR modules. The role is one that bridges technology, clinical workflows and practice in…
Added 3 hours ago
SM
EPR Applications Analyst
St. Michael's Hospital
Toronto, ON
- Temporary
Collaborates with clinical and non-clinical users, Information Technology teams, vendors, and senior application team members to support application and operational activities.
Added 3 hours ago
XO
Communications Specialist
Xtract One Technologies
Toronto, ON
- Temporary
Reporting to the SVP of Marketing, the Communications Specialist will lead the development of all corporate written communications, encompassing digital-first marketing materials, SEO/AEO…
Added 3 hours ago
OD
Customized Employment Specialist
Open Door Group
Surrey, BC
- $33.49 to $35.31 CAD / hour
- Full-time
Open Door Group (ODG), a non-profit organization serving communities across British Columbia and Alberta, is looking for a Customized Employment Specialist to join our team!
Added 3 hours ago
PG
Project Manager
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
This is a hands-on media account delivery role, not an agency-wide transformation or technology implementation mandate. You’ll combine media knowledge with practical project management to…
Added 3 hours ago
CA
Communications Specialist, Claims
Co-operators Assurance et services financiers
AB · Edmonton, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 3 hours ago
CA
Communications Specialist, Claims
Co-operators Assurance et services financiers
Moncton, NB
- Full-time
Work Model: Hybrid (2 days in office)
Added 3 hours ago
ES
Account Manager Therapeutic Area Specialist, Rare tumour ON
EMD Serono, Inc.
Mississauga, ON
- Full-time
…colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and…
Added 3 hours ago
CA
Communications Specialist, Claims
Co-operators Assurance et services financiers
Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 3 hours ago
CA
Communications Specialist, Claims
Co-operators Assurance et services financiers
Mississauga, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 3 hours ago
CA
Communications Specialist, Claims
Co-operators Assurance et services financiers
Burlington, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 3 hours ago
CA
Communications Specialist, Claims
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 3 hours ago
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Project Lead, Digital Development (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Advise, guide and provide specialist expertise during the evaluation, planning or development of projects.
Added 3 hours ago
XO
Communications Specialist
XTRACT ONE
Toronto, ON
- Full-time
- Temporary
Reporting to the SVP of Marketing, the Communications Specialist will lead the development of all corporate written communications, encompassing digital-first marketing materials, SEO/AEO…
Added 3 hours ago
QP
Operations Manager, Industrial Operations East
QuadReal Property Group
Mississauga, ON
- Full-time
…experience and developing others. You use operational data, technology and sound technical judgment to identify risks, improve performance and support both short-term operations and…
Added 4 hours ago
OT
Sessional Lecturer - BUSI 3120U - Advanced Taxation - Winter 2027
Ontario Tech University
Oshawa, ON
- Full-time
Faculty of Business and Information Technology
Added 4 hours ago
CS
Senior Account Manager
Clever Samurai
Mississauga, ON
- Full-time
…with strategy, creative, digital, media, social, PR and other specialist teams. Depending on the account, you may serve as the primary client lead or work alongside senior agency…
Added 4 hours ago
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Creative Specialist, Graphic Design
Equinix
Toronto, ON
- Full-time
We’re looking for a highly skilled Creative Specialist, Graphic Design & Motion to create world-class visual content for internal communications and external engagement.

Clever Samurai

Senior Account Manager

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 11, 2027
Experience: 7+ years of progressive account management or client services experience within a marketing, advertising, digital or integrated communications agency.
Posting language: English
Posted: Nov 12, 2026

Original job description

About the Role

Clever Samurai is seeking an experienced, commercially minded Senior Account Manager to manage client relationships and lead the successful delivery of marketing and communications programs across the 5th business Group of Agencies.

This is a hands-on client services position for someone who combines strong account management experience with exceptional organization, sound business judgment and a genuine sense of ownership.

The successful candidate will independently manage assigned client accounts, oversee projects and ongoing programs, and work closely with strategy, creative, digital, media, social, PR and other specialist teams. Depending on the account, you may serve as the primary client lead or work alongside senior agency leadership.

We are looking for someone who anticipates needs, makes informed decisions, solves problems and drives work forward without requiring constant direction.

This is not a position focused solely on relationship management or delegating work. You will be actively involved in planning, coordinating and delivering client programs while ensuring that commitments are met, budgets are respected and our clients receive exceptional service.

Key Responsibilities

Client & Account Leadership

Independently manage assigned client accounts, serving as a trusted and reliable day-to-day contact.
Develop a thorough understanding of each client's business, commercial objectives, competitive environment and marketing priorities.
Lead client meetings, manage expectations and provide clear, confident recommendations.
Anticipate client needs, identify potential issues and take appropriate action before they become problems.
Maintain strong relationships with clients and senior stakeholders, supporting satisfaction, retention and long-term growth.
Exercise sound judgment in managing difficult conversations, competing priorities and changing client requirements.

Project & Program Delivery

Take ownership of the planning, coordination and successful delivery of multiple concurrent marketing and communications initiatives.
Translate approved strategies and plans into clear briefs, timelines, assignments and deliverables.
Coordinate internal teams, contractors and specialist resources across the agency group.
Personally develop and deliver selected client work, including presentations, project briefs, recommendations and other marketing communications materials.
Monitor progress, resolve obstacles and ensure work is completed accurately, on time and to a high standard.
Review deliverables for quality, strategic alignment and client requirements before presentation or delivery.
Maintain clear communication, documentation and follow-through across all stakeholders.

Commercial & Financial Management

Manage client work within approved scopes, budgets and timelines.
Develop estimates, statements of work, project budgets and recommendations.
Monitor scope changes, resource requirements and potential cost overruns.
Identify and address scope creep professionally and promptly.
Understand the financial implications of account decisions and contribute to healthy account profitability.
Recognize opportunities for additional services, account expansion and stronger client relationships.
Balance client satisfaction with the commercial interests of the agency.

Agency Collaboration & Leadership

Provide clear direction, briefs and constructive feedback to colleagues and external partners.
Coordinate effectively across different disciplines, teams and agencies.
Demonstrate initiative, accountability and sound decision-making without unnecessary escalation.
Contribute to improved processes, operational efficiency and consistently high standards of delivery.
Support and guide colleagues where appropriate.

What Success Looks Like

Success in this role means that:

Clients are confident their accounts are being managed professionally and proactively.
Work progresses efficiently, with clear accountability and minimal unnecessary escalation.
Projects and programs are delivered on time, within scope and to the expected standard.
Account budgets, resources and commercial commitments are actively managed.
Client issues are identified early and resolved effectively.
Opportunities for account growth and additional services are recognized.
Senior agency leadership can rely on you to independently manage responsibilities and deliver results.

Qualifications & Experience

Required

7+ years of progressive account management or client services experience within a marketing, advertising, digital or integrated communications agency.
Demonstrated experience independently managing multiple client accounts and complex marketing projects.
Proven ability to build and maintain strong client relationships, including with senior stakeholders.
Strong commercial understanding, including experience managing scopes of work, estimates, budgets and account profitability.
Experience coordinating multidisciplinary teams across creative, digital, media, content, PR or related marketing services.
Excellent written and verbal communication skills, including the ability to develop effective presentations, briefs and client recommendations.
Strong organizational skills, attention to detail and the ability to manage competing deadlines and priorities.
Demonstrated initiative, problem-solving ability and a consistent record of following through on commitments.
Proficiency with contemporary project management, collaboration and marketing tools.
Bachelor's degree in marketing, business, communications, advertising or a related discipline, or equivalent relevant experience.

Considered an Asset

Experience working within an integrated or multi-agency environment.
Experience managing B2B and B2C clients across different industries.
Familiarity with sales enablement, paid media, digital marketing, social media, content marketing and public relations.
Experience using AI-enabled tools to improve workflow efficiency, research, planning and content development.
Experience identifying and developing organic account growth opportunities.

What Will Make You Successful

You are an experienced agency professional who combines strong client relationship skills with commercial awareness and operational discipline.

You are comfortable taking responsibility, making decisions and managing multiple moving parts. You understand that successful account management involves more than keeping clients happy. It requires sound planning, effective execution, financial awareness and the ability to deliver on commitments.

You can think strategically while remaining comfortable with the practical work required to get things done.

You communicate clearly, address issues directly and bring solutions rather than simply identifying problems.

Above all, you take ownership. You are proactive, dependable and motivated by delivering results for your clients and our agency.

What We Offer

Competitive annual salary commensurate with experience.
Comprehensive benefits and a hybrid working environment.
Opportunities to work across multiple agencies, clients and industries.
A collaborative environment with experienced strategic and creative professionals.
Access to emerging marketing technologies and AI-enabled tools.
The opportunity to take meaningful ownership of client relationships and contribute to the continued growth of the agency group.

About Us

Clever Samurai is a strategy-first marketing and communications consultancy focused on helping clients create sustainable competitive advantage. The firm serves mid-market and enterprise organizations across sectors such as information technology, healthcare, manufacturing, public utilities, retail, food services, business services, and not-for-profit. Its services span strategy and consulting, market research, creative and advertising, digital experience, public relations and communications, and employer branding/talent recruitment marketing. As a 5th business® company, Clever Samurai operates as an integrated marketing strategy, communications, and sales organization, offering clients end-to-end support from insight to execution.

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More about this job

Responsibilities

Independently manage client accounts and lead the planning, coordination, and delivery of multiple marketing and communications projects, ensuring quality, timelines, scope, and budgets are met. Build trusted client relationships, coordinate multidisciplinary teams, address issues proactively, and identify opportunities for account growth while supporting agency profitability.

Requirements

Requires at least 7 years of progressive account management or client services experience in a marketing, advertising, digital, or integrated communications agency, including independent management of multiple accounts and complex projects. Candidates should have strong client communication, commercial and budget management, organizational, problem-solving, and multidisciplinary team coordination skills; a bachelor's degree in a related field or equivalent relevant experience is required.

Skills

Account Management
Project Management
Marketing Communications
Budget Management
Scope Management
Commercial Acumen
Strategic Planning
Client Presentations
Team Coordination
Problem-Solving
Written and Verbal Communication
Digital Marketing
Paid Media
Social Media
Public Relations

Benefits

Comprehensive Benefits
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Marketing Communications
Integrated Communications
Project Delivery
Project Briefs
Presentations
Statements of Work
Estimates
Project Budgets
Scope Management
Account Profitability
Strategic Planning
Creative Services
Digital Marketing
Paid Media
Social Media
Content Marketing
Public Relations
Sales Enablement
Market Research
Employer Branding
AI-Enabled Tools
Project Management Tools
Multidisciplinary Team Coordination

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Jobs in Canada