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Added 6 mins ago
K
Manager, Quality Assurance
Kabam
Vancouver, BC
- Full-time
The key function of the Manager, Quality Assurance is to serve as a strategic QA leader across multiple QA teams within the department. They collaborate with Senior QA leadership,…
Added 6 mins ago
UO
Head Coach and General Manager - Men's Soccer
University of British Columbia
Kelowna, BC · UBCO | Gymnasium (GYM)
- Full-time
…coach interacts with a variety of departments, faculties and services including Housing, Student Financial Awards and Assistance, Library, Student Services, Enrolment Services, Student…
Added 6 mins ago
C
Senior Manager AML Risk Insights
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 6 mins ago
C
Senior Manager, Regulatory Supervision
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 mins ago
K
SENIOR BUSINESS ANALYST – PAYMENTS MODERNIZATION
Kelly
Toronto, ON
- Contract
📍 Hybrid (4 days in office, Toronto, ON) · ✅ Must Have:
Added 20 mins ago
TU
CCFM - EM Provincial Program Assistant
The University of British Columbia
Trail, BC
- $32.84 to $37.67 CAD / hour
- Part-time
BCGEU OK Hourly - Support Services Assistant IV
Added 20 mins ago
WH
General Manager
Waterstone Human Capital
Nanaimo, BC
- Full-time
Reporting to the Director of Operations & Sales, the General Manager is responsible for the overall operation of the residence, including resident care, programs, services, environmental…
Added 20 mins ago
TU
HR Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The APSC Shared Services Centre (SSC) is a centralized unit that offers three areas of services: Student Academic Advising, Finance, and Human Resources & Faculty Affairs (HRFA). The…
Added 20 mins ago
TU
HR Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The HR Manager provides professional human resources and faculty affairs support to an assigned portfolio of departments and/or schools across the Faculty. The role serves as a trusted…
Added 20 mins ago
GL
Senior Channel Reporting Analyst (Compensation & Incentives)
goeasy Ltd.
Mississauga, ON
- Full-time
3-5 years in a similar role (experience in a financial services environment is a strong asset)
Added 20 mins ago
A
Automation Project Manager
Actalent
Vancouver, BC
- $110 to $125 CAD / hour
- Contract
We are seeking an experienced Automation & Controls Project Manager, to manage a portfolio of industrial engineering projects for clients across British Columbia and Western Canada. The…
Added 20 mins ago
RS
Senior Project Manager - Media Technology
Rogers Sports & Media
Toronto, ON
- Full-time
We are looking for a strong leader to join the Broadcast Engineering team within Rogers as a Sr. Project Manager. In this role, you will be responsible for delivering project management…
Added 20 mins ago
TU
Head Coach and General Manager - Men's Soccer
The University of British Columbia
Kelowna, BC
- Full-time
…coach interacts with a variety of departments, faculties and services including Housing, Student Financial Awards and Assistance, Library, Student Services, Enrolment Services, Student…
Added 20 mins ago
FN
Manager and Team Lead, Third Party Residential Underwriting - BMBE
First National Financial LP
Toronto, ON · East York, ON
- Full-time
The Third Party Residential Underwriting Division, as a Division of First National Financial provides underwriting expertise and services on behalf of other financial institutions to the…
Added 20 mins ago
CS
Senior Account Manager
Clever Samurai
Mississauga, ON
- Full-time
Clever Samurai is seeking an experienced, commercially minded Senior Account Manager to manage client relationships and lead the successful delivery of marketing and communications programs…
Added 20 mins ago
CG
Supervisor, Full Time
Compass Group Canada
Welland, ON
- Full-time
Full Time Day shift Supervisor
Added 36 mins ago
SD
Cashier Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Moncton, NB
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 36 mins ago
SC
Financial Advisor/ Senior Financial Advisor - Seton Branch
Servus Credit Union
AB · Calgary, AB
- Full-time
Successful candidate must have flexibility to work late shifts Thursday (until 7:00); Friday (until 6:00); and Saturday (until 3:00) · Must have a reliable vehicle and valid driver's license
Added 36 mins ago
DO
Manager, Facility Based Advisors (24 Month Contract)
Doctors of BC
Vancouver, BC · BC
- Full-time
Reporting to the Senior Manager, Physician Business Services the Manager, Facility Based Advisors provides leadership, strategic direction, and oversight for the Facility Based Group…
Added 36 mins ago
PH
Social Worker - Maternity
Providence Healthcare
Vancouver, BC
- Temporary
…program/team, which is under the direction of the Patient Care Manager, in achieving program, patient and resident…
Added 36 mins ago
SS
Core Operation, Senior Associate
State Street
Toronto, ON
- Full-time
Must have a minimum of 2 years of experience at the management level in a hedge fund administration environment · Must have a minimum of 3 years experience in a hedge fund administration environment or other related financial services experience
Added 50 mins ago
P
Client Success Manager
Posh
Canada
- Full-time
At Posh, we’re revolutionizing the way financial institutions serve their communities.
Added 51 mins ago
A
Advertising Sales Rep Analyst - Agency Account Manager
Accenture
Mississauga, ON
- Full-time
Collaborate with internal teams to accurately predict and manage revenue streams by conducting strategic analyses that support financial optimization efforts
Added 51 mins ago
A
Advertising Sales Rep Analyst - Agency Partner Manager
Accenture
Mississauga, ON
- Full-time
Collaborate with internal teams to accurately predict and manage revenue streams by conducting strategic analyses that support financial optimization efforts
Added 51 mins ago
R
Portfolio Manager, External Managers – Alternatives
RBC
Toronto, ON
- Full-time
We are seeking an experienced Portfolio Manager to support the management of relationships with external fund managers and alternative investment partners. This role involves portfolio…

Clever Samurai

Senior Account Manager

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 11, 2027
Experience: 7+ years of progressive account management or client services experience within a marketing, advertising, digital or integrated communications agency.
Posting language: English
Posted: Nov 12, 2026

Original job description

About the Role

Clever Samurai is seeking an experienced, commercially minded Senior Account Manager to manage client relationships and lead the successful delivery of marketing and communications programs across the 5th business Group of Agencies.

This is a hands-on client services position for someone who combines strong account management experience with exceptional organization, sound business judgment and a genuine sense of ownership.

The successful candidate will independently manage assigned client accounts, oversee projects and ongoing programs, and work closely with strategy, creative, digital, media, social, PR and other specialist teams. Depending on the account, you may serve as the primary client lead or work alongside senior agency leadership.

We are looking for someone who anticipates needs, makes informed decisions, solves problems and drives work forward without requiring constant direction.

This is not a position focused solely on relationship management or delegating work. You will be actively involved in planning, coordinating and delivering client programs while ensuring that commitments are met, budgets are respected and our clients receive exceptional service.

Key Responsibilities

Client & Account Leadership

Independently manage assigned client accounts, serving as a trusted and reliable day-to-day contact.
Develop a thorough understanding of each client's business, commercial objectives, competitive environment and marketing priorities.
Lead client meetings, manage expectations and provide clear, confident recommendations.
Anticipate client needs, identify potential issues and take appropriate action before they become problems.
Maintain strong relationships with clients and senior stakeholders, supporting satisfaction, retention and long-term growth.
Exercise sound judgment in managing difficult conversations, competing priorities and changing client requirements.

Project & Program Delivery

Take ownership of the planning, coordination and successful delivery of multiple concurrent marketing and communications initiatives.
Translate approved strategies and plans into clear briefs, timelines, assignments and deliverables.
Coordinate internal teams, contractors and specialist resources across the agency group.
Personally develop and deliver selected client work, including presentations, project briefs, recommendations and other marketing communications materials.
Monitor progress, resolve obstacles and ensure work is completed accurately, on time and to a high standard.
Review deliverables for quality, strategic alignment and client requirements before presentation or delivery.
Maintain clear communication, documentation and follow-through across all stakeholders.

Commercial & Financial Management

Manage client work within approved scopes, budgets and timelines.
Develop estimates, statements of work, project budgets and recommendations.
Monitor scope changes, resource requirements and potential cost overruns.
Identify and address scope creep professionally and promptly.
Understand the financial implications of account decisions and contribute to healthy account profitability.
Recognize opportunities for additional services, account expansion and stronger client relationships.
Balance client satisfaction with the commercial interests of the agency.

Agency Collaboration & Leadership

Provide clear direction, briefs and constructive feedback to colleagues and external partners.
Coordinate effectively across different disciplines, teams and agencies.
Demonstrate initiative, accountability and sound decision-making without unnecessary escalation.
Contribute to improved processes, operational efficiency and consistently high standards of delivery.
Support and guide colleagues where appropriate.

What Success Looks Like

Success in this role means that:

Clients are confident their accounts are being managed professionally and proactively.
Work progresses efficiently, with clear accountability and minimal unnecessary escalation.
Projects and programs are delivered on time, within scope and to the expected standard.
Account budgets, resources and commercial commitments are actively managed.
Client issues are identified early and resolved effectively.
Opportunities for account growth and additional services are recognized.
Senior agency leadership can rely on you to independently manage responsibilities and deliver results.

Qualifications & Experience

Required

7+ years of progressive account management or client services experience within a marketing, advertising, digital or integrated communications agency.
Demonstrated experience independently managing multiple client accounts and complex marketing projects.
Proven ability to build and maintain strong client relationships, including with senior stakeholders.
Strong commercial understanding, including experience managing scopes of work, estimates, budgets and account profitability.
Experience coordinating multidisciplinary teams across creative, digital, media, content, PR or related marketing services.
Excellent written and verbal communication skills, including the ability to develop effective presentations, briefs and client recommendations.
Strong organizational skills, attention to detail and the ability to manage competing deadlines and priorities.
Demonstrated initiative, problem-solving ability and a consistent record of following through on commitments.
Proficiency with contemporary project management, collaboration and marketing tools.
Bachelor's degree in marketing, business, communications, advertising or a related discipline, or equivalent relevant experience.

Considered an Asset

Experience working within an integrated or multi-agency environment.
Experience managing B2B and B2C clients across different industries.
Familiarity with sales enablement, paid media, digital marketing, social media, content marketing and public relations.
Experience using AI-enabled tools to improve workflow efficiency, research, planning and content development.
Experience identifying and developing organic account growth opportunities.

What Will Make You Successful

You are an experienced agency professional who combines strong client relationship skills with commercial awareness and operational discipline.

You are comfortable taking responsibility, making decisions and managing multiple moving parts. You understand that successful account management involves more than keeping clients happy. It requires sound planning, effective execution, financial awareness and the ability to deliver on commitments.

You can think strategically while remaining comfortable with the practical work required to get things done.

You communicate clearly, address issues directly and bring solutions rather than simply identifying problems.

Above all, you take ownership. You are proactive, dependable and motivated by delivering results for your clients and our agency.

What We Offer

Competitive annual salary commensurate with experience.
Comprehensive benefits and a hybrid working environment.
Opportunities to work across multiple agencies, clients and industries.
A collaborative environment with experienced strategic and creative professionals.
Access to emerging marketing technologies and AI-enabled tools.
The opportunity to take meaningful ownership of client relationships and contribute to the continued growth of the agency group.

About Us

Clever Samurai is a strategy-first marketing and communications consultancy focused on helping clients create sustainable competitive advantage. The firm serves mid-market and enterprise organizations across sectors such as information technology, healthcare, manufacturing, public utilities, retail, food services, business services, and not-for-profit. Its services span strategy and consulting, market research, creative and advertising, digital experience, public relations and communications, and employer branding/talent recruitment marketing. As a 5th business® company, Clever Samurai operates as an integrated marketing strategy, communications, and sales organization, offering clients end-to-end support from insight to execution.

Apply on LinkedIn About employer

More about this job

Responsibilities

Independently manage client accounts and lead the planning, coordination, and delivery of multiple marketing and communications projects, ensuring quality, timelines, scope, and budgets are met. Build trusted client relationships, coordinate multidisciplinary teams, address issues proactively, and identify opportunities for account growth while supporting agency profitability.

Requirements

Requires at least 7 years of progressive account management or client services experience in a marketing, advertising, digital, or integrated communications agency, including independent management of multiple accounts and complex projects. Candidates should have strong client communication, commercial and budget management, organizational, problem-solving, and multidisciplinary team coordination skills; a bachelor's degree in a related field or equivalent relevant experience is required.

Skills

Account Management
Project Management
Marketing Communications
Budget Management
Scope Management
Commercial Acumen
Strategic Planning
Client Presentations
Team Coordination
Problem-Solving
Written and Verbal Communication
Digital Marketing
Paid Media
Social Media
Public Relations

Benefits

Comprehensive Benefits
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Marketing Communications
Integrated Communications
Project Delivery
Project Briefs
Presentations
Statements of Work
Estimates
Project Budgets
Scope Management
Account Profitability
Strategic Planning
Creative Services
Digital Marketing
Paid Media
Social Media
Content Marketing
Public Relations
Sales Enablement
Market Research
Employer Branding
AI-Enabled Tools
Project Management Tools
Multidisciplinary Team Coordination

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Jobs in Canada