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Added 8 mins ago
GC
Senior Manager, Financial Planning and Analysis – EA SPORTS, Catalyst Studios
Game Companies
Vancouver, BC
- Full-time
As a Senior Finance Manager, you will guide the Catalyst Studios Finance team supporting our NHL, UFC, and F1 franchises. Reporting to the Senior Director, FP&A - American Football /…
Added 8 mins ago
AD
Global Logistics and Compliance Manager
Active Dynamics
Scarborough Bluffs Park, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 24 mins ago
A
Paid Search & Video Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Reports to: Senior Manager, Performance Marketing
Added 38 mins ago
AE
Paid Search & Video Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Reports to: Senior Manager, Performance Marketing
Added 38 mins ago
C
Treasury Manager- Capital Markets
Couche-Tard
Laval, QC
- Full-time
Work closely with the Director, Treasury and senior management regarding financing structures, negotiations and the execution of financing, derivative and banking-related transactions.
Added 39 mins ago
M
Senior Manager, Valuations
MNP
Vancouver, BC
- Full-time
Make an impact with our Valuations team as a Senior Manager. This diverse team of professionals works with clients on a wide range of business disputes and irregularities and applies…
Added 1 hour ago
HA
Opportunities Manager
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Opportunities Manager is an elevated inside sales role responsible for identifying, qualifying, developing, and managing the pipeline of commercial opportunities for the Cavorite X7…
Added 1 hour ago
LS
Production Manager - Permanent - 19639
LRO Staffing
Ottawa, ON
- Full-time
…products and assemblies, is seeking an experienced Production Manager to oversee its manufacturing operations. The company serves customers in the telecommunications, high tech,…
Added 1 hour ago
AD
Global Logistics and Compliance Manager
Active Dynamics Group
Toronto, ON · Scarborough, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 1 hour ago
K
Sr Product Manager - Virality, Referrals & KOL
Kraken
Canada
- Full-time
…features and ongoing improvements, and make measurement and commercial tools trustworthy and easy to use. Work with the teams that own KOL and affiliate…
Added 1 hour ago
Principal Project Manager Rail Systems
Mott MacDonald
Calgary, AB
Mott MacDonald is seeking a Principal Project Manager Rail Systems to join our Calgary team. The role will provide senior leadership across rail systems engineering, integration and project…
Added 1 hour ago
AR
Regional General Manager, North
ABC Recycling
Burnaby, BC
- $140,000 to $180,000 CAD / year
- Full-time
Analyze financial statements, providing recommendations and guidance to the GM’s for enhanced profitability, and effectively communicates plans and results to senior management.
Added 1 hour ago
RB
Senior Business Deposit Specialist
Royal Bank of Canada
Burlington, ON
- Full-time
Do you enjoy building custom deposit solutions that help clients and communities grow? As a Senior Business Deposit Specialist, you will design, structure, present, and negotiate tailored…
Added 2 hours ago
WR
Manager, Corporate Engagement & Sponsorship
Waterloo Regional Health Network Foundation (WRHNF)
Kitchener, ON
- $86,700 to $102,000 CAD / year
- Full-time
This is a strategic relationship management role within the Foundation’s Events team, focused on building corporate partnerships, driving sponsorship revenue, and cultivating long-term…
Added 2 hours ago
A
Client Development Manager
Alumicor
Montreal, QC
- Full-time
Analyse and monitor product margins and summarize findings for presentation to senior management.
Added 2 hours ago
SM
Strategic Partnerships & Business Development Manager
STRIDE Management Corp
Calgary, AB
- Full-time
The Strategic Partnerships & Business Development Manager is responsible for expanding the corporate relationships and commercial opportunities that support Stride’s lottery programs and…
Added 2 hours ago
SM
Senior Product Manager
STRIDE Management Corp
Calgary, AB
- Full-time
We are looking for a Senior Product Manager / Product Owner to lead the strategy, development, delivery, and ongoing evolution of innovative B2B and B2C lottery technology products in a…
Added 2 hours ago
DG
Manager, Quality & Integrated Management Systems
Dexterra Group
Mississauga, ON
- Full-time
We're looking for our next Manager, Quality & Integrated Management Systems, to help Dexterra strengthen and continually improve our enterprise approach to quality, compliance and…
Added 2 hours ago
CS
Senior Account Manager
Clever Samurai
Mississauga, ON
- Full-time
Clever Samurai is seeking an experienced, commercially minded Senior Account Manager to manage client relationships and lead the successful delivery of marketing and communications programs…
Added 2 hours ago
Senior Manager, Global Equitable Pay
Scotiabank
Toronto, ON
The Senior Manager leads the delivery and ongoing governance of the Bank’s Canadian federal and provincial Pay Equity programs as a primary responsibility of the role, including Ontario and…
Added 2 hours ago
Senior Manager, Culinary (12 Month Contract)
HelloFresh
Toronto, ON
Ability to work on-site 5 days per week and available for the full 12-month contract term
Added 3 hours ago
J&
Gestionnaire principal(e), Affaires Gouvernementales Provinciales - Senior Manager Provincial Government Affairs (Quebec)
Johnson & Johnson Innovative Medicine
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Added 3 hours ago
PS
Financial Controller
People Store Staffing
Mississauga, ON
- $130,000 to $145,000 CAD / year
- Full-time
Experience as a Controller, Accounting Manager, or senior accounting professional ready to take ownership of a finance function.
Added 3 hours ago
NF
Senior Geologist
NES Fircroft
Calgary, AB
- Full-time
Our client, a leading energy producer, is seeking a Senior Geologist to join their Southeast Asset Team in Calgary. This opportunity offers the chance to play a key role in the development…
Added 3 hours ago
Supervisor, Capital Acquisition
City of Mississauga
Mississauga, ON
Provide strategic advice and recommendations to the Realty Services Manager and the City’s senior management team on acquisition/disposal strategies, property rights, valuations,…

Clever Samurai

Senior Account Manager

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 11, 2027
Experience: 7+ years of progressive account management or client services experience within a marketing, advertising, digital or integrated communications agency.
Posting language: English
Posted: Nov 12, 2026

Original job description

About the Role

Clever Samurai is seeking an experienced, commercially minded Senior Account Manager to manage client relationships and lead the successful delivery of marketing and communications programs across the 5th business Group of Agencies.

This is a hands-on client services position for someone who combines strong account management experience with exceptional organization, sound business judgment and a genuine sense of ownership.

The successful candidate will independently manage assigned client accounts, oversee projects and ongoing programs, and work closely with strategy, creative, digital, media, social, PR and other specialist teams. Depending on the account, you may serve as the primary client lead or work alongside senior agency leadership.

We are looking for someone who anticipates needs, makes informed decisions, solves problems and drives work forward without requiring constant direction.

This is not a position focused solely on relationship management or delegating work. You will be actively involved in planning, coordinating and delivering client programs while ensuring that commitments are met, budgets are respected and our clients receive exceptional service.

Key Responsibilities

Client & Account Leadership

Independently manage assigned client accounts, serving as a trusted and reliable day-to-day contact.
Develop a thorough understanding of each client's business, commercial objectives, competitive environment and marketing priorities.
Lead client meetings, manage expectations and provide clear, confident recommendations.
Anticipate client needs, identify potential issues and take appropriate action before they become problems.
Maintain strong relationships with clients and senior stakeholders, supporting satisfaction, retention and long-term growth.
Exercise sound judgment in managing difficult conversations, competing priorities and changing client requirements.

Project & Program Delivery

Take ownership of the planning, coordination and successful delivery of multiple concurrent marketing and communications initiatives.
Translate approved strategies and plans into clear briefs, timelines, assignments and deliverables.
Coordinate internal teams, contractors and specialist resources across the agency group.
Personally develop and deliver selected client work, including presentations, project briefs, recommendations and other marketing communications materials.
Monitor progress, resolve obstacles and ensure work is completed accurately, on time and to a high standard.
Review deliverables for quality, strategic alignment and client requirements before presentation or delivery.
Maintain clear communication, documentation and follow-through across all stakeholders.

Commercial & Financial Management

Manage client work within approved scopes, budgets and timelines.
Develop estimates, statements of work, project budgets and recommendations.
Monitor scope changes, resource requirements and potential cost overruns.
Identify and address scope creep professionally and promptly.
Understand the financial implications of account decisions and contribute to healthy account profitability.
Recognize opportunities for additional services, account expansion and stronger client relationships.
Balance client satisfaction with the commercial interests of the agency.

Agency Collaboration & Leadership

Provide clear direction, briefs and constructive feedback to colleagues and external partners.
Coordinate effectively across different disciplines, teams and agencies.
Demonstrate initiative, accountability and sound decision-making without unnecessary escalation.
Contribute to improved processes, operational efficiency and consistently high standards of delivery.
Support and guide colleagues where appropriate.

What Success Looks Like

Success in this role means that:

Clients are confident their accounts are being managed professionally and proactively.
Work progresses efficiently, with clear accountability and minimal unnecessary escalation.
Projects and programs are delivered on time, within scope and to the expected standard.
Account budgets, resources and commercial commitments are actively managed.
Client issues are identified early and resolved effectively.
Opportunities for account growth and additional services are recognized.
Senior agency leadership can rely on you to independently manage responsibilities and deliver results.

Qualifications & Experience

Required

7+ years of progressive account management or client services experience within a marketing, advertising, digital or integrated communications agency.
Demonstrated experience independently managing multiple client accounts and complex marketing projects.
Proven ability to build and maintain strong client relationships, including with senior stakeholders.
Strong commercial understanding, including experience managing scopes of work, estimates, budgets and account profitability.
Experience coordinating multidisciplinary teams across creative, digital, media, content, PR or related marketing services.
Excellent written and verbal communication skills, including the ability to develop effective presentations, briefs and client recommendations.
Strong organizational skills, attention to detail and the ability to manage competing deadlines and priorities.
Demonstrated initiative, problem-solving ability and a consistent record of following through on commitments.
Proficiency with contemporary project management, collaboration and marketing tools.
Bachelor's degree in marketing, business, communications, advertising or a related discipline, or equivalent relevant experience.

Considered an Asset

Experience working within an integrated or multi-agency environment.
Experience managing B2B and B2C clients across different industries.
Familiarity with sales enablement, paid media, digital marketing, social media, content marketing and public relations.
Experience using AI-enabled tools to improve workflow efficiency, research, planning and content development.
Experience identifying and developing organic account growth opportunities.

What Will Make You Successful

You are an experienced agency professional who combines strong client relationship skills with commercial awareness and operational discipline.

You are comfortable taking responsibility, making decisions and managing multiple moving parts. You understand that successful account management involves more than keeping clients happy. It requires sound planning, effective execution, financial awareness and the ability to deliver on commitments.

You can think strategically while remaining comfortable with the practical work required to get things done.

You communicate clearly, address issues directly and bring solutions rather than simply identifying problems.

Above all, you take ownership. You are proactive, dependable and motivated by delivering results for your clients and our agency.

What We Offer

Competitive annual salary commensurate with experience.
Comprehensive benefits and a hybrid working environment.
Opportunities to work across multiple agencies, clients and industries.
A collaborative environment with experienced strategic and creative professionals.
Access to emerging marketing technologies and AI-enabled tools.
The opportunity to take meaningful ownership of client relationships and contribute to the continued growth of the agency group.

About Us

Clever Samurai is a strategy-first marketing and communications consultancy focused on helping clients create sustainable competitive advantage. The firm serves mid-market and enterprise organizations across sectors such as information technology, healthcare, manufacturing, public utilities, retail, food services, business services, and not-for-profit. Its services span strategy and consulting, market research, creative and advertising, digital experience, public relations and communications, and employer branding/talent recruitment marketing. As a 5th business® company, Clever Samurai operates as an integrated marketing strategy, communications, and sales organization, offering clients end-to-end support from insight to execution.

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More about this job

Responsibilities

Independently manage client accounts and lead the planning, coordination, and delivery of multiple marketing and communications projects, ensuring quality, timelines, scope, and budgets are met. Build trusted client relationships, coordinate multidisciplinary teams, address issues proactively, and identify opportunities for account growth while supporting agency profitability.

Requirements

Requires at least 7 years of progressive account management or client services experience in a marketing, advertising, digital, or integrated communications agency, including independent management of multiple accounts and complex projects. Candidates should have strong client communication, commercial and budget management, organizational, problem-solving, and multidisciplinary team coordination skills; a bachelor's degree in a related field or equivalent relevant experience is required.

Skills

Account Management
Project Management
Marketing Communications
Budget Management
Scope Management
Commercial Acumen
Strategic Planning
Client Presentations
Team Coordination
Problem-Solving
Written and Verbal Communication
Digital Marketing
Paid Media
Social Media
Public Relations

Benefits

Comprehensive Benefits
Hybrid Working Environment

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Services
Marketing Communications
Integrated Communications
Project Delivery
Project Briefs
Presentations
Statements of Work
Estimates
Project Budgets
Scope Management
Account Profitability
Strategic Planning
Creative Services
Digital Marketing
Paid Media
Social Media
Content Marketing
Public Relations
Sales Enablement
Market Research
Employer Branding
AI-Enabled Tools
Project Management Tools
Multidisciplinary Team Coordination

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Jobs in Canada