Jobs in Canada

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Added 3 hours ago
BO
Senior Network Support Specialist
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Ottawa, ON
- Temporary
You must live in Canada, and within reasonable commuting distance of the office
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Customer Experience Specialist
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CLHIA

Director, Group Benefits

Toronto, ON, Canada

The expected annual base salary is $138,600 with some flexibility. · Full-time

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Job details

Pay: The expected annual base salary is $138,600 with some flexibility.
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Original job description

Imagine a job where YOU can utilize your exceptional interpersonal skills to liaise effectively with both internal and external teams.

Add a great collaborative team, a challenging variety of work, excellent work life balance, and you have imagined a job at the CLHIA.

About the CLHIA:

CLHIA is the respected voice of Canada's Life and Health insurers. Our work concerns the lives of all Canadians. We work alongside our members to advance public policy solutions that ensure a sound and vibrant life and health insurance industry that allows Canadians to enjoy greater financial security and access to valuable supplementary health benefits. Every day at the CLHIA, we bring:

our authentic selves to the job
our best ideas to every challenge
our open minds to other perspectives
our full trust in one another’s abilities
our commitment to exemplify respect, accountability, teamwork, and excellence in how we work together; and
our genuine enthusiasm for a job well done – whether it’s your own achievement or someone else’s.

We are a stable and secure association that has been busier than ever. We are a small close-knit team that works together to make sure the association runs smoothly. This position is currently a hybrid position where you are expected to work out of our Toronto office at least 2 days a week.

The Right Fit:

We believe the kind of person you are matters. We have a culture of respect and caring, and we want employees who will thrive in our environment. When we hire, we consider your potential and how you may fit with our team.

You will succeed here if you are:

An excellent communicator – you will be collaborating with not only our internal team but with stakeholders and member companies. Your ability to communicate clearly and with several different parties will support your success.

Independent – you are self-motivated and manage your time well. You are able to organize your day to meet often conflicting priorities and deadlines.

Flexible – this is a position where you will have to approach an issue through different angles and the ability to analyze a situation or problem.

The Position:

We are currently recruiting for a Director, Group Benefits. This role will report to the Vice President, Healthcare and Group Benefits and is responsible for for advancing the life and health insurance industry's interests in group health products (including dental, disability, life, critical illness, mental health and travel insurance) through member engagement, policy development, advocacy support, and industry collaboration. The role leads relevant committees and working groups, builds consensus on industry positions, identifies emerging issues and opportunities, and provides subject matter expertise to support effective policy outcomes, industry alignment, and member value.

Team members benefit from:

The expected annual base salary is $138,600 with some flexibility. Actual salary may vary depending on the experience and skillset of the candidate.
Employer-paid health, dental, extended health, and paramedical benefits (including virtual services)
A defined contribution pension plan with employer matching
4 weeks paid vacation
10 paid sick days
2 paid floater days
Hybrid work model based out of our Toronto office

What you will be working on:

Develop and build consensus on industry positions in response to government and regulatory initiatives. This includes leading member company committees and working groups and providing advice and technical expertise to serve the life and health insurance industry’s interests.

Support the advocacy for the industry’s public policy positions through active engagement and policy management with member companies, the CLHIA, and the federal/provincial regulators.

Support and contribute to the preparation of submissions or other briefings to advance the industry's interests with regulators, governments and other stakeholders.

Build and maintain effective relationships with CLHIA staff, member companies, vendors, regulators, industry associations, and other stakeholders to support objectives and advance the industry’s interests.

Communicate results/conclusions and implications of complex issues by briefing senior management and stakeholders; as well, prepare written and presentation materials for a wide variety of audiences.

Maintain subject matter expertise in group benefits by monitoring industry practices, public policy, and legislative and regulatory developments, and communicating key issues, trends, and opportunities to members and internal stakeholders.

Maintain CLHIA Guidelines and supporting reference documents for group life, group health and dental insurance, disability, critical illness, coordination of benefits, and travel insurance.

Provide leadership and oversight for service delivery, vendor management, onboarding, training, issue resolution, relationship management, and compliance with contractual, legislative, and regulatory requirements.

Develop, monitor, and refine operational plans, service expectations, and success metrics to support program effectiveness, member value, and alignment with CLHIA priorities.

Support the development, promotion and implementation of a successful annual conference. This includes design of the program, speakers, sponsors and exhibitors.

Organize educational sessions for industry participants on new developments and other areas of interest.

Represent the industry in public forums and publications and participate in public speaking engagements.

What you will bring:

University degree (or equivalent) in a related field (e.g., Business, public policy) with 7+ years of experience including experience in financial services, health care, government or a similar not for profit advocacy group/consulting firm
Knowledge of provincial programs, coverage for allied health professionals, adjudication of claims, etc
Courses leading to a benefits designation i.e. Certified Employee Benefit Specialist (CEBS), International Claim Association (ICA), or LOMA industry designation (e.g. FLMI) an asset
Knowledge of health policy developments (e.g., mental health, pharmacare), government drug, health and dental programs, government disability programs (i.e. CPPD, provincial programs, WCB, auto insurance)
Demonstrated understanding of public policy development and requisite analysis to support evidence-based policy advice and decision-making
Demonstrated experience leading committees and/or public policy change initiatives
Strong analytical, problem solving and research skills, project management skills, consultation and advisory skills
Strong communication skills (verbal, written, digital), and the ability to effectively build relationships and work collaboratively with individuals within and outside the Association
Research, analytical, and problem-solving skills to understand issues affecting the life and health insurance industry
Organizational, project management and time management skills to manage multiple projects, including those with tight deadlines and changing priorities
Bilingual (English/French) or ability to read and speak some French an asset

How to apply:

Please submit your resume through LinkedIn, Indeed or email to clhiacareers@clhia.ca

The CLHIA does not use artificial intelligence to screen, assess, or select applicants.

The CLHIA is committed to ensuring fair and inclusive employment practices. On request, we provide accommodation for applicants with disabilities in accordance with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005. If you require accommodation, please advise us.

We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.

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More about this job

Responsibilities

Lead member committees and working groups to develop consensus on industry positions and support advocacy on group benefits policy with governments, regulators, and other stakeholders. Maintain expertise and industry guidelines, oversee service delivery and vendors, and contribute to conferences, educational sessions, and public representation.

Requirements

A university degree or equivalent in a related field and at least seven years of relevant experience are required, along with knowledge of health policy, government benefit programs, and public policy development. Candidates should bring experience leading committees or policy initiatives, strong analytical, communication, consultation, and project management skills; benefits-related designations and some French are assets.

Skills

Public Policy Development
Advocacy
Committee Leadership
Stakeholder Engagement
Consensus Building
Policy Analysis
Research
Project Management
Relationship Management
Communication
Problem Solving
Regulatory Monitoring
Vendor Management
Conference Planning
Benefits Industry Expertise
Operational Planning

Benefits

Employer-Paid Health Benefits
Dental Benefits
Extended Health Benefits
Paramedical Benefits
Defined Contribution Pension Plan With Employer Matching
Four Weeks Paid Vacation
Ten Paid Sick Days
Two Paid Floater Days
Hybrid Work Model

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
Life Insurance
Health Insurance
Dental Insurance
Disability Insurance
Critical Illness Insurance
Mental Health
Travel Insurance
Public Policy
Government Relations
Regulatory Affairs
Advocacy
Member Engagement
Committee Leadership
Policy Analysis
Evidence-Based Decision-Making
Provincial Health Programs
Pharmacare
Government Disability Programs
Claims Adjudication
Coordination Of Benefits
Vendor Management
Service Delivery
Conference Planning
Certified Employee Benefit Specialist
International Claim Association
LOMA
FLMI
CPP Disability
Workers' Compensation Board

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Work requirements

Jobs in Canada