AI & Automation Associate – Part-Time Contract - (Entry Level)

The Role

Launch your career at the intersection of AI and real-world operations. You’ll map client workflows (healthcare + professional services), configure no-/low-code AI tools, build lightweight automations, and train end-users - turning ideas into outcomes with measurable ROI.This is a part-time contract role with ClinicFone, with approximately 15–25 hours per week depending on project requirements.

What you'll do

• Discover & design: Run intake sessions, document current processes, identify automation/AI opportunities, and define success metrics.
• Configure AI workflows: Set up and connect tools (e.g., OpenAI/Azure/GCP AI, Microsoft Copilot, Power Automate, Zapier/Make, Google Workspace/365, simple RPA) to solve specific business problems.
• Prompt & evaluate: Write prompts, create guardrails, run small evaluations for quality, bias, privacy, and cost.
• Data wrangling (lightweight): Clean and join data using spreadsheets/SQL or APIs when needed; produce simple dashboards or reports.
• Deploy & train: Pilot with early users, iterate from feedback, create SOPs, and deliver short training sessions.
• Measure impact: Track KPIs (time saved, error reduction, turnaround), report outcomes, and recommend next steps.
• Privacy & security: Follow ClinicFone and client privacy, confidentiality, security, and data-handling requirements, including applicable requirements such as PHIPA and PIPEDA.

What you bring (must-haves)

• Degree, diploma, relevant training, or equivalent practical/project experience in CS, Data/Stats, Engineering, Business/Health Informatics, or similar.
• Hands-on with Python or JavaScript (basic) OR strong no-code skills and API thinking.
• Comfort with LLMs/GenAI concepts and prompt design; curiosity to learn fast.
• Clear written/verbal communication; strong client empathy and facilitation skills.
• Legally eligible to work in Canada.

Nice to have (assets)

• Experience with Microsoft 365/SharePoint, Google Workspace, Notion, Airtable, Power BI/Tableau/Looker.
• Basic SQL/pandas, REST APIs, Postman, or webhook integrations.
• Healthcare exposure (EMRs such as TELUS PS Suite, Accuro, OSCAR) or PHIPA workflows.
• Familiarity with PHIPA, PIPEDA, or privacy requirements in healthcare environments.
• Applicants who require disability-related accommodation during the recruitment process may request it.